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“Nice hotel, nice people, breakfast needs a little work”

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Hampton Inn Hot Springs
Ranked #9 of 44 Hotels in Hot Springs
Certificate of Excellence
Chesapeake, Virginia
Level Contributor
191 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Nice hotel, nice people, breakfast needs a little work”
Reviewed 13 August 2013

My wife and I stayed at this Hampton Inn over a long weekend while visiting family in early August. The room was clean, the maid service was good. The AC was a little loud when switching to another level to cool down the room. We found that we slept better at night, if we turned up the temperature on the AC unit so that the unit didn't switch as often.

This Hampton Inn offers standard breakfast fare (eggs, a breakfast meat, oatmeal, waffles, breads, pastries, cereal, yogurt, fruit, etc.). Breakfast is served from 6:00 - 10:00 AM. The servers were very nice, and the breakfast area was clean, but the breakfast service could have been better. Twice during our stay we went down for breakfast around 9:20 AM. On one morning, one of the waffle irons was unplugged, and there wasn't enough batter in the waffle batter dispense to fill a cup and make a waffle. On another morning, there were no scrambled eggs, and it took the servers at least 10 minutes to replenish the supply. They replenished it with a small amount (enough for 3 - 4 people). All of the other hot items were dried out. They also seemed to over-cook items. The omelets were very brown on one side one morning, the French toast sticks too. They seem to be scrimping on breakfast, plus the quality of preparation and the frequency of replenishment needs improvement.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hiistory-Buff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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546 reviews from our community

Traveller rating
    294
    147
    54
    27
    24
See reviews for
158
193
29
102
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Hot Springs, Arkansas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2013

Despite receiving an email at 8:01PM reconfirming "guaranteed" reservation, and stating that we'd be charged whether we arrived or not, we arrived at the hotel at about 9:30PM and were told that our room was sold to another guest. Reservation was booked in April because July is high season. Manager on duty claimed our credit card was denied. Manager couldn't provide any proof, and was generally smug about it. Didn't even help us find alternate room.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 August 2013

It was a pleasure to find the hotel had invested some money to upgrade/update their lobby. We stayed here last year as well and although it was fine, it was a bit dated. Our room was clean and the bed was comfortable.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LiveToTravel1329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, United States
1 review
Reviewed 5 August 2013

Our recent stay was not a bad one, but there were a few problems with the room including broken tile in the bathroom, a large wet spot (chocolate milk) on the carpet next to one of the beds, and an A/C unit that stopped working during the night. The hotel was full of visitors taking and picking up kids from a nearby camp. While the hotel is decently appointed, including updated furniture and linens and a nice morning breakfast, there are likely better choices for the money. The location is close to many restaurants, local shopping and a mall.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amherst, NH
Level Contributor
317 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 31 July 2013

As others have said, a good place to stay - off the highway, but close to everything, good breakfast, WiFi, etc. We stayed one night while traveling through. Got their last room - a king suite, so no AAA or other discounts allowed with this being the last room. At $172/night (incl. all taxes) it was pricy, but what are yah gonna do?

Room was spacious, but has a design flaw, IMHO. The AC unit is right next to the bed, and it's one of those old fashioned below-the-window units that has no thermostat, so it's either on all the time or you turn it off. Well, in the summer heat, it needs to be on. While sleeping, the unit makes a lot of noise and pumps out a lot of cool air, but right next to the poor person who's sleeping on that side of the bed. Noise and too much cool for us. It's too bad the room couldn't have been laid out differently, to get the bed away from the AC, or the AC to have a temperature control added to it.

Room Tip: If all king suites are like this, think twice before staying in one in hot weather.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NH_Joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2013

stayed there while visiting family. Nice hotel , clean, nice pool, nice free breakfast. Across the street is grocery store and some shopping. Would stay again! It is right off central ave which is very busy but hotel is set back a bit so very quiet. Tons of restaurants on that street as well.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yellville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2013

This is the best hotel in Hot Springs. The rooms are clean, comfortable, and quiet. The staff is excellent and they do everything they can to make sure your stay with them is a great experience. Just stay at this hotel one time and you will always come back here. Before I would stay anywhere else if they did not have a room I would camp out on the couch in the lobby. That is how great this motel is.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Cherry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Hot Springs

Property: Hampton Inn Hot Springs
Address: 151 Temperance Hill Rd., Hot Springs, AR 71913
Phone Number:
Region: United States > Arkansas > Hot Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hot Springs
#1 Business Hotel in Hot Springs
#2 Family Hotel in Hot Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Hot Springs 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Our complimentary On the House® Hot Breakfast is just what you and your guests need to get a great day started. Other amenities include business services, local gym access, and an outdoor pool that you can soak in. Close to local attractions and restuarants. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Hot Springs Hotel Hot Springs
Hot Springs Hampton Inn

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