The check in was friendly and easy. When as how many pillows in the room the staff member said 3. I requested a 4th pillow. At entry to the room, there were only 2 pillows, so I called the front desk to request another pillow, however was told, they were none available. The property could use some work including some better cleaning. The hallways were very dirty. The room was not cleaned thoroughly. There was water all over the bathroom floor. It took an entire large bath towel to clean it up. The bath fan was a fire hazard. We notified the front desk of the danger. The TV was so fuzzy it could not be used, neither could the internet. Staff attempted to re-set the internet connection but was not successful. Will try to stay somewhere else if ever in town again.
- Official Description (provided by the hotel):
- Quiet property with immaculate, 100% non smoking rooms with smoking areas available outside. 9 miles from Mesa Verde National Park and walking distance to several restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Rodeway Inn Cortez Hotel Cortez
- Cortez Rodeway Inn