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“Not a bad place to stay”

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Best Western Turquoise Inn & Suites
Ranked #4 of 16 Hotels in Cortez
Reviewed 13 January 2014

The hotel is not a bad place to stay. It has doors to the outside, and I prefer interior doors. The heating unit was quite loud and there was a bit of mold on the ceiling in the shower. Other than that, the room was quite clean. The bed was very uncomfortable, but there was plenty of room for our family of six. The hot tub area was very nice. The staff was very friendly and helpful. It's in a great location. Plenty of restaurants close by.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank sherdaveAshton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 - 668 of 1,103 reviews

Reviewed 29 December 2013

We have stayed at this hotel six times in the last five years. Each time the hotel has exceeded our standards. Hotel staff is very helpful, rooms are clean and beds are comfortable. The morning breakfast is good, area clean and staff very helpful.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Har4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

I had to bum a ride on the Super 8 network next door! Called for "technical support" - they took the call, said they'd "excellerate" the solution, then never called back. Called the front desk after 2 hours. They said they were having a problem with their power cords. POWER CORDS! I told them it was an egregious case of false advertising. They said it was "free WIFi" so they charged nothing for it.
As for the room being "clean & spacious" . . .don't know what others basis for comparison was, but the room had been sprayed with Febreeze, & literally had a 2 x 4 bathroom.

Room Tip: We were traveling across country, & pre-booked this stay as the terminus of a 500-mile day. It...
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  • Stayed: December 2013, travelled as a couple
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1  Thank ParisToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternTQMI, Front Office Manager at Best Western Turquoise Inn & Suites, responded to this reviewResponded 31 December 2013

ParisToo:

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 970-565-3778.

Thank you
Tiffany Neely
Assistant Gm

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

Wonderful, Clean, friendly and helpful. Very, very nice. Nicely remodeled rooms, great price with Internet, a good breakfast, small hot tub pool, easy access to local restaurants and stores. We will be staying here when we come through this area.

Room Tip: King Suite
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  • Stayed: December 2013, travelled on business
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Thank lvxeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

You can't go wrong staying here! Amazing place for the off-season price. Were upgraded to a lovely, spotlessly clean suite with 3 rooms and a gas fireplace in the bedroom. I wasn't impressed with the stiff mattress cover under the sheets, but was so tired, I actually slept very well anyway.

The hot tub is large enough to swim 5 or so strokes across if you have it to yourself, and really quite pretty.

Now, it was very cold last night, and rooms open to the outdoor courtyard, so a chilly walk to/from the hot tub/breakfast area, but after leaving a snow angel in the courtyard on the way back to the room, guess it's not THAT cold! ;-)

Full breakfast with eggs, sausage, biscuits/gravy, oatmeal with fixings, fruit, yogurt, waffles and more. Wasn't outstanding, but better than many. Staff were all great, helpful and friendly.

Tastefully done southwestern décor fits the location as well.

  • Stayed: December 2013, travelled on business
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Thank DineRight4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Can't beat the price for this stay. Accommodations were simple, yet clean and location was priority. Internet was spotty - was suggested to use the Super 8 wireless. Did not use the jacuzzi. Centrally located, grocery store across the street, restaurants up and down the street. Great Location.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank souriez438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Great hotel next to Mesa Verde NP, helpful staff all over the hotel, comfortable and clean rooms. Nice breakfast area with great and variable items. Little gift shop inside the hotel. Very good and easy accessable internet in rooms.

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Best Western
Thank Hans G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Turquoise Inn & Suites

Address: 535 E Main St, Cortez, CO 81321-3319
Phone Number:
Region: United States > Colorado > Cortez
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Cortez
Price Range: £52 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Turquoise Inn & Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Low-rise Southwestern-style Motor Inn on Highway 160; 5 blocks east of business district; 8 miles from Montezuma City Airport. ... more   less 
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Also Known As:
Best Western Turquoise Hotel Cortez
Best Western Cortez
Cortez Best Western

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