I have stayed at several Crown Plaza hotels, and have always thought them to be quality hotels-not this one! Upon check-in, we were not told that the air conditioning had been turned off for the year (we checked in on Nov. 2) and that the rooms without opening windows would be hot. Shouldn't that be disclosed, especially when the person checking in is 8 months pregnant?? My husband and I got ready for the wedding we were attending and left the room in the afternoon to return around 11 to about 80 degrees. We tried to sleep and finally I called the front desk at 3 a.m. to be told about the air conditioning and that they could move us to a new room. Since we were getting up at 6 I didn't see the point. What kind of hotel has a separate air conditioning and heating system that can only be used one at a time???? The worst part is that it cost us $150 a night for this sauna. We won't be coming back to Madison anytime soon, or at least not the Crowne Plaza. DON'T STAY HERE!
- Official Description (provided by the hotel):
- Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more less
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- Also Known As:
- Crowne Plaza Madison
- Madison Crowne Plaza