Stayed for one night. We had reservations for two rooms that were made a month in advance; they changed one of the rooms to a king instead of doubles without notifying us prior to arrival, which caused an issue with one person in our party having to sleep on a rollaway bed. While they waived the normal upcharge for the rollaway, I thought it was bad form not to give us a break on the room since they changed our reservation without asking. They did allow early checkin for one room, which was nice since we were in town for an event that began at 1. The shuttle to the airport normally has a 3 mile radius limitation and they wouldn't go the extra 1.5 miles to get us to our event; while we didn't request a shuttle in advance and they did take us to a place within their restrictions that we caught another bus to our event, it seemed like bad form again to not just take us that extra mile. Shuttle driver Marques was great. The rooms were up to date in terms of decor but are aging. This hotel still charges for everything; wifi, breakfast, water...competitors in this price range offer most or all of these for free. Can't comment on quality of food because it was expensive enough we just ate at Ihop a half block away. Overall not exactly a negative experience but nothing about my stay convinced me this hotel is worth its rate for my next stay in the area.
- Official Description (provided by the hotel):
- Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more less
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- Also Known As:
- Crowne Plaza Madison
- Madison Crowne Plaza