Staying 3 nights in Madison for Thanksgiving we deceided to move up to the Crowne Plaza our last night as a treat and it was a huge mistake. The hotel provided us with a free upgrade because of my Platinum status with the chain. The room has dated with peeling paint and stained carpet. The bed was hard, old, and extremely uncomfortable. When I alerted the front desk staff they showed me 2 more rooms which had the same problem and I told them these rooms were also unacceptable. I was then taken to the executive level where the rooms were considerbly nicer however the bedding quality was the same. I accepted the room because we were tired and didn't want to load up the car again which we should have done because we got no sleep that night. Stay away if you enjoy a nice bed as we checked a total of 5 rooms and couldn't find a comfortable bed. Staff became annoyed with me after I advised them of their bedding sittuation. Holiday Inn American Center has great beds, wonderful rooms, caring staff and is only a few miles away.
- Official Description (provided by the hotel):
- Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more less
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- Also Known As:
- Crowne Plaza Madison
- Madison Crowne Plaza