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“Very nice hotel, just minor smell.”

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AmericInn Lodge & Suites Madison West
Ranked #20 of 63 Hotels in Madison
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 22 January 2014

I stayed at this hotel for four nights due to training, the hotel is in a nice area, close to stores/resturants. Other then an outdated bathroom and a odd smell both in the hallways and room, the hotel is fairly nice. The front desk is very professional and polite. They are doing some construction at the hotel, which I'm assuming it's to update the bathrooms. But over all, I would stay at this hotel again if I was in training.

  • Stayed: January 2014, travelled on business
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Thank Monina521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 23 January 2014

Thanks for your review of our property. Yes, you are absolutely correct. We are updating our guest bathrooms and many other parts of the property. I must say they will all be looking stellar in short order! The smell you encountered may have been due to the new paint and other construction materials that we are using throughout the hotel. I will keep a nose on it. Thanks again!

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460 - 466 of 651 reviews

Reviewed 15 January 2014 via mobile

Loved this place, the staff went above and beyond. Everything was super clean, the mangers cocktail hour was great, blue moon beer on tap, even the guest at the hotel were friendly. Hot tub was clean and breakfast was very good. I will stay there again.

  • Stayed: November 2013
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2  Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 20 January 2014

I am so glad to hear that you loved our hotel. We will be patiently awaiting your return!

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Reviewed 9 January 2014

This hotel is undergoing some remodeling; why they chose to do so in the winter was not a bright decision, considering the bitter cold the night we stayed (the construction worker left a door open at the end of the hall). Our room had tile missing in the bathroom so I'm guessing it wasn't done yet. The worst part of the room was the shower. They had a very very very low flow shower head installed. The sink faucet worked fine so it had to be the shower. If they were trying to save water it didn't work because a person had to stay in all the longer to rinse off. I've stayed in hundreds of hotels and this was by far the worse shower ever. If these hotels want to save the environment fine, but low flow is not the way to go. It only frustrates guests. Same with the toilet; having to flush two or three times just doesn't make sense.

Another issue may have been temporary: the waffle mix was soupy (appeared to be unmixed). I opted for the very well mixed cereal.

On the good side, the beds were very comfortable and I'm sure once they complete the renovations, it will be better.

The front desk clerks were very nice and polite.

Room Tip: If it's still winter and if they are still renovating, don't get a ground floor room.
See more room tips
  • Stayed: December 2013, travelled with family
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1  Thank LookingForBigfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 13 January 2014

Thank you for bearing with us as we make some very important updates to our decor over the next month. I promise you will not be disappointed upon your return!

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Reviewed 30 December 2013

Excellent rooms, clean and cozy. Staff willing to go the extra mile. Great breakfast selection with eggs, breakfast burritos, to waffels and oatmeal. Fresh coffee and tea in the lobby, 24-7, with flavors and real creamer.. Great shower pressure in the shower. Also while we were staying they had beer and wine with food for free in the evenings! What a deal in a great hotel that's close to everything! Would stay again anytime!

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
2  Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 2 January 2014

Thanks for the kind words in your awesome review. Happy New Year!

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Reviewed 27 December 2013

We have stayed at this location many times as we visit my Dad. Our latest stay was a little less desirable due to the cleanliness of the room ( Q-tip and candy wrapper under the bed.)
The staff at sign in was very cordial, but as we checked out, we were merely handed our receipt with no questions as to the comfort of our stay. Too bad.

  • Stayed: December 2013, travelled as a couple
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Thank Wildwood2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 29 December 2013

We often pride ourselves in going the extra mile to add the 'little things' that really count towards an awesome stay. Holiday times can be hectic for everyone and I am sorry we fell short in a few of these areas. I promise we will do better next time!

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Reviewed 26 December 2013

I had stayed in a couple of other hotels in that area and i must say that this is by far the best hotel you have. Even hotels with more stars to their name fair lesser when compared to Americinn.
It's a family friendly hotel but i did see people from all age-groups stay. It is a place where you will feel comfortable if you are staying one night or a week together. The hotel and room itself is clean and the housekeeping staff are dedicated in keeping it clean. Good breakfast and evening time manager specials... The reception staff were friendly and very accommodating. I had to change room in between my stay and they took the extra effort in giving me the room next door and also offered to help move my stuff over (and all of it without even requesting for).

Overall - if you happen to stay in that area - stop your search here and book this hotel - i believe the reviews of this hotel have been consistent and it cannot be like all of us rating it 5/5 can be wrong :)

  • Stayed: December 2013, travelled with family
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Thank Raggav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 27 December 2013

Thank you for your very kind comments on our hotel and recommending us to others!

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Reviewed 16 December 2013

Just finished a weekend at the Americinn. The service and amenities were outstanding. First, the staff was very friendly and always available to help. Next, this hotel had new carpet throughout and the room itself was very clean and modern. Americinn also offered a reception in the evenings and breakfast in the mornings which were both very nice. While I did not swim, the pool looked quite inviting. I originally choose this hotel because of its location and price. This hotels location was superb; easy and quick to get to the Kohl Center, State St., and the Coliseum at Alliant Energy Center. I highly recommend you stay here... its a great value.

  • Stayed: December 2013, travelled as a couple
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Thank Tracey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at AmericInn Lodge & Suites Madison West, responded to this reviewResponded 18 December 2013

Thank you so much for sharing some of our awesome attibutes that you found convenient and rewarding!

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Additional Information about AmericInn Lodge & Suites Madison West

Address: 516 Grand Canyon Dr, Madison, WI 53719-1033
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Madison
#4 Best Value Hotel in Madison
#11 Romantic Hotel in Madison
#11 Family Hotel in Madison
#19 Business Hotel in Madison
Price Range: £57 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AmericInn Lodge & Suites Madison West 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the AmericInn Lodge & Suites Madison West, Wisconsin the ideal location for your next stay, whether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and enjoy appetizers, beer and wine each evening from 5:00pm to 7:00pm. Stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub. ... more   less 
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Also Known As:
Americinn Lodge & Suites Madison West Hotel Madison
Americinn Lodge And Suites Madison West
Americinn Hotel Madison
Hampton Inn Madison

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