The Howard Johnson's motto is "we're happy that you're here," when in reality they could not care less. This facility has proven itself time and time again to be unsatisfactory no matter how many times I stay. The building and rooms are very clearly dirty, the room keys will deactivate if you leave for about 6 hours (no matter if it's by your cell phone or not, believe me i've tested this) but they are too lazy to replace/fix their system. Some of the staff are helpful and are generally sorry that you have these repetitive problems. They are so used to reactivating cards that it is a normal daily process to them. This shows how bad the problem with card access really is. You may think this is minor, but when you have to walk around the entire outside or inside of the building you become extremely annoyed (especially when it is a daily event.) The breakfast is the same every day and is very bland. Mike is one of the food service people though and he is genuinely the nicest/most optimistic person I have ever met. If you do decide to stay here for some reason, go to breakfast just to meet him, he'll remember you in turn. Just seeing him in the morning is enough to turn my day around. Wi-fi is an absolute joke at this hotel, if your room happens to be anywhere near the back of the building, you will not have any connection, period. You must come to the front lobby area for a chance to connect to their internet. Other issues that await you are specific to each room, such as a broken heater/air conditioner, a shower that is installed backwards and will not provide hot water to those who do not know its tricks, or garbage on the floor/under the bed that may be awaiting you from a previous guest. My experiences here have enstilled so much hatred that I have written this review as to save any innocent traveler from such an unpleasant experience. I never write reviews, but this place is the absolute worst and must be avoided unless all other options have been exhausted.
- Official Description (provided by the hotel):
- With the largest indoor pool in town and one of the best room rates, our full-service Howard Johnson Madison hotel is located near Dane County Regional Airport with airport shuttle service available. Our Madison, WI, hotel offers easy access to Interstates 39, 90 and 94, with easy access for events at Lake Mendota, UW Madison, the state capitol and Alliant Energy Center. Enjoy our enormous game room, work out in the fitness center, or a soak in the whirlpool during your stay. Guest room amenities include free Wi-Fi Internet access and refrigerators are available upon request. Handicapped-accessible rooms are available at our pet-friendly Madison, Wisconsin, hotel, and there is parking for your truck, bus or RV. Room service is available or you can enjoy a meal at the Northwood's Bar & Grill, our on-site restaurant. After a sound sleep, start fresh with complimentary Rise and Dine continental breakfast with a hot buffet before heading out. ... more less
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- Also Known As:
- Howard Johnson Madison Hotel Madison
- Madison Howard Johnson