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“I've stayed here many times and this hotel is a joke... Please read to save yourself.”

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Howard Johnson Plaza Hotel Madison
Ranked #47 of 63 Hotels in Madison
Reviewed 6 April 2014

The Howard Johnson's motto is "we're happy that you're here," when in reality they could not care less. This facility has proven itself time and time again to be unsatisfactory no matter how many times I stay. The building and rooms are very clearly dirty, the room keys will deactivate if you leave for about 6 hours (no matter if it's by your cell phone or not, believe me i've tested this) but they are too lazy to replace/fix their system. Some of the staff are helpful and are generally sorry that you have these repetitive problems. They are so used to reactivating cards that it is a normal daily process to them. This shows how bad the problem with card access really is. You may think this is minor, but when you have to walk around the entire outside or inside of the building you become extremely annoyed (especially when it is a daily event.) The breakfast is the same every day and is very bland. Mike is one of the food service people though and he is genuinely the nicest/most optimistic person I have ever met. If you do decide to stay here for some reason, go to breakfast just to meet him, he'll remember you in turn. Just seeing him in the morning is enough to turn my day around. Wi-fi is an absolute joke at this hotel, if your room happens to be anywhere near the back of the building, you will not have any connection, period. You must come to the front lobby area for a chance to connect to their internet. Other issues that await you are specific to each room, such as a broken heater/air conditioner, a shower that is installed backwards and will not provide hot water to those who do not know its tricks, or garbage on the floor/under the bed that may be awaiting you from a previous guest. My experiences here have enstilled so much hatred that I have written this review as to save any innocent traveler from such an unpleasant experience. I never write reviews, but this place is the absolute worst and must be avoided unless all other options have been exhausted.

  • Stayed: April 2014
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Thank CoolBeaans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 10 April 2014

Thank you for your review of the Howard Johnson Plaza Hotel. Although this is an older property, we are continually making improvements on the overall appearance of the hotel. I will forward this to our manager, We do inspect every room before they are rented to ensure they are up to guests and HOJO Standards. We are in the process of a remodel, we just recieved new beds for the whole hotel, new work out facility, and we also just reupdated our largest indoor pool in madison! We also just finished upgrading our T.V's to Flatscreens! We do take pride in cleanliness and our friendly staff. Please accept this as an apology and we hope your experience doesn't deter you from staying at Howard Johnson Plaza in the future.

Warmest Reguards,
The Staff at the Howard Johnson Plaza

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612 - 618 of 900 reviews

Reviewed 2 April 2014

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Howard Johnson
Thank Cheryl B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 3 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 March 2014

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Howard Johnson
Thank Travis R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 1 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 March 2014

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Howard Johnson
Thank William B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 1 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 March 2014

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with Howard Johnson
Thank Ken F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 28 March 2014

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Reviewed 25 March 2014

Price and accommodations were excellent. The weekend breakfast was a bit crowded and the resupply on food was a bit slow. However, the server working was most accommodating and pleasant.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Howard Johnson
Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 27 March 2014

Thank you for your kind review,
we take pride in the customer service we are able to give to our guests, We are glad to hear you enjoyed your stay! I will pass along the positive feedback with our staff and Michael our breakfast attendent! We appreciate all input! Thanks again for staying at the Howard Johnson Plaza! We hope to see you back in Madison soon!

Warmest regards!

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Reviewed 19 March 2014

  • Stayed: February 2014, travelled as a couple
    • Value
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Review collected in partnership with Howard Johnson
Thank M S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kyle M, Front Office Manager at Howard Johnson Plaza Hotel Madison, responded to this reviewResponded 20 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Plaza Hotel Madison

Address: 3841 E Washington Ave, Madison, WI 53704-3648
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #47 of 63 Hotels in Madison
Price Range: £53 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Plaza Hotel Madison 2.5*
Number of rooms: 197
Official Description (provided by the hotel):
With the largest indoor pool in town and one of the best room rates, our full-service Howard Johnson Madison hotel is located near Dane County Regional Airport with airport shuttle service available. Our Madison, WI, hotel offers easy access to Interstates 39, 90 and 94, with easy access for events at Lake Mendota, UW Madison, the state capitol and Alliant Energy Center. Enjoy our enormous game room, work out in the fitness center, or a soak in the whirlpool during your stay. Guest room amenities include free Wi-Fi Internet access and refrigerators are available upon request. Handicapped-accessible rooms are available at our pet-friendly Madison, Wisconsin, hotel, and there is parking for your truck, bus or RV. Room service is available or you can enjoy a meal at the Northwood's Bar & Grill, our on-site restaurant. After a sound sleep, start fresh with complimentary Rise and Dine continental breakfast with a hot buffet before heading out. ... more   less 
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Also Known As:
Howard Johnson Madison Hotel Madison
Madison Howard Johnson

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