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DoubleTree by Hilton Hotel Madison
Ranked #3 of 63 Hotels in Madison
Certificate of Excellence
Bauru, SP, Brazil
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Crew”
5 of 5 bubbles Reviewed 18 March 2014

This Hotel Crew (or Staff) makes everybody feels like in heaven during this stay. Anyone was dedicated to serve and be friendly. More than that, keeping it cheerfull. All members, be it in the front desk, in the restaurant or even in the housekeeping services, all people was in a great mood, giving us (clients) motivation to start the day with joy. Thanks a lot

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RjCardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 26 March 2014
Wow! Thank You for selecting the DoubleTree by Hilton Madison while making your long journey all the way from Brazil. We couldn’t agree more that our award-winning staff really goes above and beyond each and every day for our guests. Whether it’s with a friendly smile, or one of our famous chocolate chip cookies, we want to make sure everyone leaves our hotel satisfied. Thank You again and we hope to see you soon.
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1,010 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Hewiitt, WI
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

Simple: if you are going to any type of event at the Kohl center, stay here. Great service. Fresh cookies. The best beds, pillows and comforters in the world, walking distance to the Kohl center, bars, restaurants and State Street! Yes, it gets very busy. Yes, they do not have elevators. But this is a great hotel. I'd recommend it to anyone.

Stayed March 2014
Helpful?
Thank ZeusSNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 26 March 2014
Derek, Thank You for choosing the DoubleTree by Hilton Madison while attending an event at the Kohl Center. Your right our location, service, and cookies are superb! We do want to make notethat we do indeed have elevators! Again, Thank You for your recommendation and kind words. We can’t wait to see you again!
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Watersmeet, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 March 2014

This was the 26th or 27th stay Hilton Double Tree in Madison. It was another special stay where we were treated like family. Our room is always in tip-top shape. The view of the Capitol Building is such an awesome plus. The breakfast is great. The staff is caring and fantastic. We love the convenient shuttle service. I have posted a few reviews here before and each time we stay tops the time before. We are SO very happy that we chose this as our home away from home when travelling to Madison. It is so convenient as far as location, too. We can't recommend this hotel and staff enough. Thank you Double Tree for another great stay!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Carole Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 26 March 2014
Wow Carole! Thank You for continuing to choose the DoubleTree by Hilton Madison while visiting the area. We truly consider you to be a part of our family and are so proud that our staff makes you feel like you are at home on every visit. Thank You for recommending us and your kind words. We can’t wait to welcome you back!
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Madison, United States
1 review
5 of 5 bubbles Reviewed 10 March 2014

I was in town for a week training and was very comfortable staying in this hotel. The staff was awesome. I was woken up at 3am by a rude group across the hall. Security took care of it immediately and I woke to a hand written apology from the night manager along with a complimentary breakfast. Those touches make the experience. They didn’t have to do those things but they did and went the extra mile. The pool and hot tub area was inviting and clean and we made use of it every night. I would defiantly stay there again :-)

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 21 March 2014
Gillian, Thank You for selecting the DoubleTree by Hilton Madison while traveling on business. We are pleased our staff handled the situation quickly and efficiently by going the extra mile. Thank You for your review and kind words. We can’t wait to see you again next time you’re in Madison! :-)
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Madison, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 March 2014

Not easily accessible for upper floors. Pool issues, not usable for a period of time, one elevator out, very inconvenient for the number of rooms on site. Very pricey for the inconvenience. the staff was friendly and helpful and knew what they were doing. we did not review for this reason. one parking spot is fine but we could not get one on a particular day which parking was to be part of our room rate.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Troy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 10 March 2014
Troy, Thank You for choosing the DoubleTree by Hilton Madison while attending the WIAA State Wrestling Tournament. We apologize for the inconveniences on your stay. Due to safety issues we had to temporary close our pool area early to maintain the safety and security of our guests. We try our absolute best to meet all the request of our guests, including our parking. Each room was allowed one parking spot and we apologize that there was no spots available on that specific day. Please feel free to contact me directly at: 608-251-0986. Thank You.
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Madison, United States
1 review
4 of 5 bubbles Reviewed 4 March 2014

This hotel was in a great location for my stay and work on the UW campus, the rooms were very clean and the work environment was very good. Great WiFi and comfortable experience. Very friendly and helpful in all aspects of my stay.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Corrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 10 March 2014
Corrie, Thank You for selecting the DoubleTree by Hilton Madison while travelling the area on business. We are beyond thrilled that you enjoyed our superb downtown location, just walking distance from the UW campus. We are glad that our award-winning team could accommodate you in every aspect of your stay. Thank You again for your kind words and we can’t wait to see you again!
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carol stream il., United States
1 review
3 of 5 bubbles Reviewed 3 March 2014

Stayed 2 nights, Friday was great. Saturday had to move rooms @ 10 pm with the wife a 2 children, do to noise. I thought that would be the worst thing to happen. We checked out @ 3am do to noise. I could not sleep at all... will never use Hilton again!!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mitchell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 10 March 2014
Mitchell, Thank You for choosing the DoubleTree by Hilton Madison while visiting the area with your family. We do apologize for this inconvenience and hope we can make it up to you. I would love to speak with you regarding your experience. Please feel free to contact me directly at: 608-251-0986. Thank You.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Madison
#5 Business Hotel in Madison
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
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Also Known As:
Doubletree Madison
Madison Doubletree

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