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“Cold Weather but Very Warm Stay” 5 of 5 bubbles
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
Ranked #3 of 61 Hotels in Madison
Certificate of Excellence
Bauru, SP
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Cold Weather but Very Warm Stay”
5 of 5 bubbles Reviewed 27 April 2014

Congratulations to all Crew (or Team) at Double Tree by Hilton, Madison, WI. These words were given personally to the Manager, but they should be registered here also. Although outside the weather had been keeping lakes surfaces solid and good for skiing, inside Double Tree it has been a 'hell warmt' hospitality. They all were more than professionals at a hotel. They acted as a family and made me feel like I belonged to that family also. And of course, it cannot be forgotten the delicious Cookies given to me at front desk. I already gave all good recomendations of the Double Tree by Hilton, Madison, WI, to the people at the Tour Agency that provides me the reservations for my trips (air tickets, ground transportation and housings). I just can say: This Hotel, with that Crew is a great place to be. Enjoy it!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RubenCardia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 6 May 2014
Wow! We are blown away by your review! We cannot describe how much your words me to our team at the DoubleTree by Hilton Madison. We strive to make our guests feel like they're at home as much as we possibly can and are honored to make you feel like a part of our family. You're right, it has been a brutal winter in Wisconsin, but by welcoming our guests with a warm chocolate chip cookie and our friendly hospitality we hope to give our guests a 'very warm stay.' Thank You again for your sincere words and recommendations! We can't wait to see you again!
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991 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed 26 April 2014

Everything sparkled in the room; the bathroom was the cleanest I've ever seen. The bed was very comfortable.The pool was deeper than most are and also clean. We had been downgraded from two queens to one king but to make up for it, we got 4 breakfast vouchers (a $60 value) and two drink vouchers. Complimentary shuttle service was on time and efficient. the front desk clerks were very friendly and helpful in helping us navigate the city. What a great location--we could walk to State Street and everywhere we needed to go.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 411annp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 6 May 2014
Thank You for your fantastic review and for selecting the DoubleTree by Hilton Madison while traveling the area with your family. We are glad you enjoyed every part of your stay with us including, our pool, shuttle, and of course our downtown location! Our staff goes above and beyond for our guests by providing them with the best customer service in Madison. Thank You for taking the time to write such a great review and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 April 2014

decent rooms, but super tiny bathroom with a mini shower that's not even hand-held. None of the rooms have a bathtub. I stayed in a "Deluxe" King room that was 10 feet by 10 feet total. Noisy road on the side of the hotel.
On the plus-side, the rooms do have a microwave and a mini-fridge, a warm chocolate chip cookie on arrival, room service available at very reasonable price (surprised!)
Didn't think that doubletree had room service.
ok for a quick business trip. nothing more.

Room Tip: Ask for a larger room away from the main road
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  • Stayed April 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SXK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 24 April 2014
Thank You for selecting the DoubleTree by Hilton Madison while traveling on business and taking the time to share your feedback. In our recent reviews we have found that our travelers are enjoying the walk-in showers, as many guests do not utilize the bathtub while away from home. We are happy you enjoyed our delicious, warm chocolate chip cookie, as well as the features of our full service property, including room service. Again, Thank You for your feedback and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 23 April 2014

We stayed here for a wedding in the area. Hotel looks newly renovated, rooms were comfortable and staff was very friendly. Great location, walking distance to campus and the capitol. Breakfast buffet was very thorough.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 24 April 2014
Julie, Wow! Thank You for your fantastic review and for selecting the DoubleTree by Hilton Madison while attending a wedding in our beautiful city. Our staff is a huge asset to our hotel and we are so glad that you were pleased with our breakfast, as well as our downtown location. Thank You again for your thoughtful words and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
145 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

I stayed 3 nights for a conference at UW and the location was perfect. The free shuttle was a plus, not only for the airport but also within the city limits. I loved the warm cookie upon arrival and the bottled water and snacks in the room. The staff was super friendly and helpful. My rate included breakfast and I was impressed at the variety of choices and the good quality of the food. Every day they had a different special and it was all yummy and the fruit really fresh and delicious. The bed was comfortable, the room very clean, and the wi-fi worked great. My only complaint was the noise level, not from the street but within the hotel. Otherwise it was a great stay and I highly recommend it.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Piolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 23 April 2014
Wow! Thank You for your thoughtful review and your recommendation while staying with us at the DoubleTree by Hilton Madison. We truly are happy that you enjoyed every aspect of our hotel. From our outstanding downtown location, to our warm chocolate chip cookie offered during check-in, we want each of our guests to feel at home. We can’t help but agree that our breakfast buffet might just be the best in town! We do apologize for the noise level, it is a rarity within our property. Again, we Thank You for your terrific review and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, United States
1 review
4 of 5 bubbles Reviewed 18 April 2014

good clean hotel. Would change the coffee in the restaurant for starbucks. Everything else is good and the coffee sucks. Good coffee is important for regular travelers. that is all I want to say so going to fill the rest of the required 200 characters with this adfdffjgjerpofjjrjvjfjvzljfjlfnrnvnrd]] krfkrkvkfvkvkfvkkerkktktvf

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Randall F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 23 April 2014
Randall, Thank You for taking the time to write a review and for choosing the DoubleTree by Hilton Madison while traveling the area on business. We are pleased that you enjoyed our superb property and all it has to offer. Again, Thank You for your review and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubuque, Iowa, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

The hotel was very nice and close to all the downtown restaurants and sites. However, the noise from the partying college students on Friday night kept us awake. I didn't think about this when booking the hotel in that location. The noise was not a deterrent from staying there again, just something to consider.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, 18 April 2014
Eric, Thank You for choosing the DoubleTree by Hilton and for your kind words. Our location is great to experience all downtown Madison has to offer, with over a hundred restaurants and shops within walking distance of our property. We do apologize for the outside noise while on your stay and promise you this is not a common occurrence. Thank You again for taking time to share your feedback and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Madison

Property: DoubleTree by Hilton Hotel Madison
Address: 525 W Johnson St, Madison, WI 53703-1916
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Madison
#5 Family Hotel in Madison
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more   less 
Reservation Options:
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Also Known As:
Doubletree Madison
Madison Doubletree

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