Service could have been better. The room was a bit musty and they did not give me my honor points without me asking , yet again. I stay at this hotel frequently and they don't offer me any added benefits. I should at least have an upgraded room and I should not have to take my own waters to the room. I asked the front desk for coffee the staff person did not even look up, she used her hand to point towards the resturant. Very disappointing especially when I have the option to select another hotel less than one mile away. Which I think I will do when I return to town next week.
- Official Description (provided by the hotel):
- Located in the heart of downtown Madison, you'll find the DoubleTree by Hilton Downtown Madison in the center of all of the action. Just steps from the Kohl Center and the University of Wisconsin-Madison campus, guests can also walk to the Capitol, State Street and many other downtown Madison attractions. Enjoy complimentary parking and shuttle service to/from the airport and surrounding area, complimentary WiFi and brand-new sleeping rooms. Our award-winning staff looks forward to welcoming you to our hotel and the famous and unique city of Madison! ... more less
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- Also Known As:
- Doubletree Madison
- Madison Doubletree