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“Another Most Accommodating Stay”

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Super 8 Madison South
Ranked #14 of 63 Hotels in Madison
Certificate of Excellence
Level 6 Contributor
140 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
“Another Most Accommodating Stay”
Reviewed 6 January 2014

Had Christmas in Madison and needed place to stay that was close to family and affordable during an already expensive time of year. We've stayed here before and enjoyed the limited time we had at the hotel. We made reservations through their website online the day we'd arrive and received our discount for AARP card. Because we were there to spend time with family, we didn't arrive until 11:00 p.m. All was ready and waiting for us. What is nice about here is that if you choose, the pool is open late and re-opens early. Rooms are clean and ample in space and quiet. Although the breakfast area is smaller (and even less space with the Christmas tree), it is manageable. They have two waffle makers, boiled eggs, yogurt, toast, cold cereal, two juice choices, instant oatmeal, coffee, microwave, pre-packaged Danish-type bakery items and some fruit. Every person we made contact with is most friendly. There is plenty to see and do near this hotel with easy in/out from the beltline access. Will certainly stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wisconsinlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8-MadisonSouth, General Manager at Super 8 Madison South, responded to this review, 13 January 2014
We are very pleased to hear you enjoyed your stay with the Super 8 - Madison South once again. Thank you very much for taking the time to fill out your detailed review for others to see. We look forward to serving you again soon.
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681 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
1 review
Reviewed 25 December 2013

We called to make reservations for two rooms at this Super 8 near the hospital my dad was to have surgery early the next day. The person on duty gave us the hospital rate which we much appreciated. When we arrived the rooms were very cold and it took around 3 hours to warm them up. The manager offered us different rooms, but it was late and would have taken a long time to heat them up. She did give us extra blankets on request. Also, there seemed to be no medium setting-it was either cold or hot-causing my dad to get up several times in the night to try to adjust. My dad didn't sleep much and had to be up by 3:30am to shower and to be off to the hospital. The tub drain plug would not stay up so it took two people-one to hold the plug up and one to shower.
I later emailed the manager who responded quickly by phone with an offer of a full refund. He was glad to know of the problems so his maintenance dept. could fix them.
Though not very happy with our stay, I think we would give them another chance.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8-MadisonSouth, General Manager at Super 8 Madison South, responded to this review, 29 December 2013
I am sorry to hear that we did not meet your expectations during your recent stay with us. My maintenance staff has since fixed the problems with your tub drain and room heater. I am happy to hear that you would consider staying with us again and we look forward to the opportunity to provide a better experience the next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Madison South

Property: Super 8 Madison South
Address: 1602 W Beltline Hwy, I-90 Exit 142A, Madison, WI 53713-2330
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Madison
#13 Business Hotel in Madison
#15 Family Hotel in Madison
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Madison South 2*
Number of rooms: 88
Official Description (provided by the hotel):
Indoor pool & whirpool, business center w/high speed internet open 24 hours, free wireless high speed internet, fitness center open 24 hours, free SuperStart Breakfast. ... more   less 
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Also Known As:
Super 8 Madison South Hotel Madison
Super Eight Madison
Madison Super Eight
Madison Super 8

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