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“Great Conference Hotel”

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Madison Concourse Hotel and Governor's Club
Ranked #5 of 63 Hotels in Madison
Certificate of Excellence
GreenLeadersBronze level
Williamsburg, Virginia
1 review
“Great Conference Hotel”
Reviewed 2 December 2013

The service, professionalism, courtesy, dining, accessibility, and lodging were all top rate. I stayed for a conference and the staff not only helped provide refreshments to keep us going, but provided constant media service to handle any problems with presentations. Dining in the hotel was superb, but nearby restaurants were excellent. Bike rental service right outside and shuttle service to and from the hotel to the airport was quick and easy. Restful, renovated, and restorative.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (439)
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English first
Platteville, Wisconsin
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

This hotel is very convenient if you want to be in downtown Madison. The rooms are very clean and comfortable. The staff was very friendly. Everything is within walking distance.. shopping, restaurants and bars. We needed to leave the parking garage a few times and it was very smooth. We had a nice stay and will definitely stay here again.

  • Stayed November 2013, travelled with family
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Helpful?
Thank Liz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal, Minnesota
2 reviews
Reviewed 22 November 2013

I had a wonderful experience at the Concourse Hotel. The hospitality and staff were excellent and the room was great and had a comfortable bed and clean and was all in all a great experience. The facility is wonderful.

Room Tip: All rooms are great.
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Green Features: Ample supply of towels. Everything clean, new and fresh.
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, British Columbia, Canada
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 November 2013

This is a really nice, upscale, comfortable hotel based right in the downtown core. I stayed on the Governor's floor, where rooms are bigger and nicer, but have stayed on other floors in the past. All rooms are well appointed. Service is excellent. After my bags were lost by the airline, the desk clerk went and rummaged in the coats for their doormen to find one that fitted me as a loaner. Governor's floor also includes excellent complementary appies, a continental breakfast, desserts and evening drinks.
Finally, free shuttles take you to and from the airport and many of the larger businesses around town.

Will always stay in this hotel when visiting Madison.

Room Tip: Some look out over government house.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Martin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 November 2013

Location!!!! Privately owner-one of a kind.The Governors Club level is the way to go!!! Nice lite breakfast & beverages,Great View, Happy Hour Wine & drinks and snacks included.The parking garage is easy-self help. Nice rooms, The staff is very friendly and will assist you with your needs. Free shuttle to local shops & restaurants. One of my personal favorite hotel to stay at in Madison!!!

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Marnie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodgeville, Wisconsin
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 November 2013

I have stayed at the Concourse several times, most recently at a Conference this November 2013. The staff is friendly and helpful. I had a problem with my room this time; the door was ajar when I went to check in and the toilet had been used and not flushed. The person at the front desk was extremely helpful, moved my room (unfortunately, the second room was about 1/2 as nice as the first one....but it was clean). The gentlemen gave me drink tickets for my troubles and again was extremely helpful.

The location of the Concourse is awesome! You can walk to so much from this hotel.
The parking garage is located below the hotel and freaks me out a little. It's very low and tight. My van fits in it, but it makes me so uncomfortable that I always take my compact car when traveling to this hotel.

Room Tip: My room on the 6th floor was way nicer than the 4th floor room I ended up in.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Justsayjenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 November 2013

Stayed recently on the "Wine Lovers Package" while in town for a concert. There were some glitches with our package that required three calls to the desk and a conversation with a manager to resolve. Parking is inconvenient, and the valet and bell staff were nowhere to be seen all weekend. The Governors Club lounge on the 12th floor was great--happy hour reception Saturday afternoon was open bar with premium brands and a skilled bartender--and the continental breakfast was excellent as well. The hotel's location makes it a good choice for almost any event in downtown Madison. We would stay there again.

Room Tip: Ask for a lake view room.
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Green Features: Hotel supports green practices. Lighting, towel and linen use, recycling are all in place.
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whalerdiverWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Madison Concourse Hotel and Governor's Club

Property: Madison Concourse Hotel and Governor's Club
Address: 1 West Dayton Street, Madison, WI 53703-2582
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Madison
#2 Business Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Official Description (provided by the hotel):
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi

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