Having stayed in this hotel three of four seasons I can assure the reader the professionalism and welcoming nature every person working here was commendable during each trip. For example I had a fussy door one visit and one of maids saw me struggling with the card and offered immediately to help, later a maintenance person. Although the door could have worked better I would much rather stay somewhere with helpful staff and a sticky door, than a perfect door and aloof staff.
The rooms range in size but were all clean and well maintained. I loved the bathroom shower in a couple of rooms. They worked well and were nicely designed without the need for mats (which I really dislike).
The only downside for one room was the proximity to the garbage cans used by the building across the street. Although I was six floor up the 4:30 garbage pick daily up was a bit annoying.
As others noted there is a lot of things to do and
- Official Description (provided by the hotel):
- Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more less
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- Also Known As:
- Madison Concourse Hotel And Governors
- Concourse Hotel Madison Wi