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“Great location and great staff!”

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Madison Concourse Hotel and Governor's Club
Ranked #4 of 63 Hotels in Madison
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 July 2014

We enjoyed our stay at the Madison Concourse Hotel! The staff is incredibly accomodating and friendly. The location is walking distance to almost anything you'd want to see (Camp Randall is a bit of a hike though fyi). Would recommend this hotel to anyone visiting Madison.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Molly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 July 2014 via mobile

We stayed at the Concourse hotel this weekend. In fact, I am still sitting in our room packed up and ready to go but because we had such a phenomenal experience I couldn't wait to write a review. We splurged and stayed in the Governor's Club. Every service beginning at check in was prompt and easy- even with a wedding taking place there. We have enjoyed our experience so much that we cannot wait to return. The location is perfect for walking around the capital but the Concourse offers enough within its walls that you don't really need to leave. Can't wait to come back!

Stayed: July 2014, travelled with friends
Thank Kara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014 via mobile

This is a very nice hotel. We were last minute guests last night and the hotel was very accomidating. The service is fantastic, the doorman was very helpful with our luggage and the front desk clerk was very polite and check in was a breeze. Our room was very nice and clean and the shower in the bathroom was enormous. The location is also great,its close to the capital and right off state street. Almost everything is in walking distance. Overall a very nice place to stay when in Madison.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank spacy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

I stayed at the Madison Concourse Hotel for a work conference in July 2014. I had a regular room but did receive Governor's Club passes due to my role with the conference.

The room at the Concourse was quite nicely appointed but there were a couple of problems that make this less than 5 star. First, the cleaning is not very thorough as evidenced by spider webs in corners. Second, the closet is quite small. Finally, the AC unit is an older style and very loud so that I couldn't have it running at night.

Just about everything else at the Concourse is very fine - free wifi that worked well throughout the building, plenty of on-site parking (not free), good food & beverage service, very attentive conference & meeting staff.

One other downer is that I expected the Governor's Club lounge to be upscale, especially when it indicated that "appropriate attire" was required. Apparently "appropriate attire" includes jeans shorts and t-shirts, which is hardly my idea of an upscale environment. It also didn't help that soft drinks are self-serve cans instead of from the bar. Honestly, there's not really much to the Governor's Club lounge other than free booze and breakfast.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank dotdty86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

I was in Madison for a conference for 4 days and at the last moment a vacancy opened up at the conference hotel - the Madison Concourse. I wasn't expecting much (go to conferences often and thee conference hotels tend to be just a little above average for the most part), but I was consistently pleased across the board.

Arrived late at night and hungry, and the bar was still open and serving food. Great service, freshly cooked, juicy chicken adorned my Caesar salad. It was excellent.Each morning there was a hot breakfast in the Governor's Club (included with rooms on floors 12-14). They also had cocktail hour every day at 5, including an array of appetizers. If so inclined you could make a meal of them. The Club was open early til late and stocked with coffee/tea/sodas and cookies. Each night at 8 they had a variety of desserts. The quality of all the foods was above average to excellent. The conference included meals as well - which were also significantly better than I anticipated. Vegetables still crisp, meats not overdone nor dry, plenty of salad, and more desserts.

The room was large and well appointed. Large flat screen tv, several phones. Wasn't in room very much as conference activities were ongoing, but slept very well on great bed. They were just remodeling a health club, but the existing one wasn't too shabby. Also had a nice pool and jacuzzi as well as a sauna. Makes my day when a hotel has a sauna! Each evening there was turndown service, offering chocolate and refilling your ice buckets, etc. Nice touch.

Staff were always cheerful and helpful. Eager to point out things to do locally. Our conference actually started Saturday session a little late so that we could attend the largest farmer's market in the country ringing the state capital, only two blocks away. Was very impressive, even in early June there were great displays of local produce, and across the street were food vendors should you want prepared food. At 8am the market was packed. If you're in the are it is worth enjoying.

Room Tip: I didn't spend much time in the room, although my room did look over the lake, it was quite nice...
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  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank SandyVoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

This hotel feels so central that even if you are not in need of being downtown it would still be fun. You can walk to many restaurants, the rooms are updated and clean and everyone was so friendly during check in. A nice greeting is much appreciated and our person that checked us in was great.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank SAWtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

It had been a long since my last visit to Madison and I was very impressed with both the city and the Concourse. The area around the Capitol building is beautiful. Lots of great restaurants. Walk over to the UW campus, it is worth the hike. The Concourse is in a great location. The hotel is obviously old but the room we stayed in was very up to date. As some other reviews have said, it is worth paying a little more and staying on the Governors Club floors. The Capitol building is lighted at night so I would suggest requesting a room that looks out on the Capitol. The other rooms look to one of the two lakes that surround Madison and there is certainly nothing wrong with those views.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Madison Concourse Hotel and Governor's Club

Address: 1 West Dayton Street, Madison, WI 53703-2582
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Madison
#2 Green Hotel in Madison
#3 Romantic Hotel in Madison
#10 Family Hotel in Madison
Price Range: £118 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Madison Concourse Hotel and Governor's Club 3.5*
Number of rooms: 373
Official Description (provided by the hotel):
Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more   less 
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Also Known As:
Madison Concourse Hotel And Governors
Concourse Hotel Madison Wi

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