Customer service of ALL staff - excellent Cleanliness of guest room - excellent Quality of towels, bed linens - excellent Cleanliness of bathroom - excellent Lobby area - excellent Quality of bathing water - mediocore - not soft enough one morning; waaayyyyy too soft to the point of making the bathtub extremely slippery and dangerous the next morning. Quality of food items in the continental breakfast - BELOW POOR. Pre-packaged/prepared foods were stale. Eggs were horrible; other hot foods not prepared well. If this location could improve the quality of the breakfast food, then I would give an excellent rating all around!
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn and Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Hampton hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more less
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- Also Known As:
- Hampton Inn Stes Madison West Hotel Madison