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“simply great”

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Hampton Inn and Suites Madison West
Ranked #5 of 63 Hotels in Madison
Certificate of Excellence
Reviewed 18 May 2014

Went there for business and booked it based on the reviews here. The hotel is at a central location: close to the University and to State Street. Comfortable room, great bed, good breakfast, clean and quite. What else could one ask for? Would recommend it.

  • Stayed: April 2014, travelled on business
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Thank gkullis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 27 May 2014

Thank you for the kind words, we really appreciate them. We love our location too! Thank you again for taking the time to write a review. We cannot wait for you to come back again!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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431 - 437 of 610 reviews

Reviewed 13 May 2014

This Hampton Inn was Excellent. The usual great staff and clean facilities. Ample parking and walking distance to restaurants and stores. The indoor pool/water park is a cut above, however. If you have kids, they will love this. Highly recommended.

  • Stayed: May 2014, travelled with family
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Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 15 May 2014

Thank you for taking the time to write a review. We are glad that you enjoyed your stay at our property and enjoyed our pool. It certainly does seem to be a hit with the kids! Thanks again for the kind words. We hope that you are able to stay with us again!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

This is a really great place for younger kids. There is a splash pad in the zero depth end of the pool. Great choices for breakfast and really good coffee. Gabby is the best! There was a soccer tournament in town and the parents were as rowdy as the kids. Pool area was destroyed, Gabby still had a smile on her face. She was friendly and helpful and we will definitely be back!

  • Stayed: April 2014
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Thank torianewone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 15 May 2014

Thank you for the kind words. I will be happy to share your comments with Gabby. We are happy to have such a strong front desk team that is so dedicated to providing exceptional guest service. We can’t wait to see you again next time!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014 via mobile

Stayed here while passing through on a business trip. Payed a little more than I would of liked but the cleanliness and exceptional breakfast made it worth the money. Staff was cheerful, pleasant and easy to talk to. The room I stayed in was very spacious and up to date.

Stayed: April 2014, travelled on business
Thank Richie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 15 May 2014

Thank you for taking the time to write a review. At Hampton Inn & Suites Madison West we pride ourselves on providing exceptional guest service and cleanliness at all times. I will be happy to share your comments with our entire staff. We hope to see you again should your business travels bring you back to Madison!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites

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Reviewed 29 April 2014

Beds are super comfortable. Room is always quiet. Breakfast is the best we have had in many hotel chains. Only wish they had electric vents in the bathroom for after you shower. The room fills with steam after a shower and it takes awhile to clear out. This still is one of the best hotel chains in the US.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Peggy A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 15 May 2014

Thanks for the kind words. We are happy to hear that enjoyed our breakfast. At Hampton we try to provide a variety of high quality and healthy options for our breakfast. We hope to see you again soon!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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Reviewed 29 April 2014

We love the king beds and the quietness of the rooms give us a refreshing nights sleep. The breakfast they serve is a great way to start the day. Everything is so easy and effortless at Hampton Inns, why go anywhere else.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank 12jrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 27 May 2014

Thank you for the kind words, we really appreciate the feedback! I am glad you enjoyed your stay and loved the hotel.
We look forward to you staying with us again soon! Thank you again for taking the time to write a review!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

Stayed at this location on two occasions, thought it was a fluke to be charged water as a Silver VIP Awards member. Bathroom very nice, room quiet and staff members friendly. Because of the Water thing would not stay again because they did not offer to remedy the negative situation. Thought the hotel was overpriced.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Rick Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew H, Front Office Manager at Hampton Inn and Suites Madison West, responded to this reviewResponded 27 May 2014

Thank you so much for taking the time to review your stay and provide us with some feedback. We are excited to hear that your room met your needs and that our staff created a welcoming environment. I’m concerned that your stay didn’t completely live up to our standards and want to let you know that your concerns are our concerns, and we thank you for making the effort to share your thoughts.

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Madison West

Address: 483 Commerce Dr, Madison, WI 53719-4924
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Madison
Price Range: £74 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Madison West 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the Hampton Inn and Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Hampton hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
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Also Known As:
Hampton Inn Stes Madison West Hotel Madison

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