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Comfort Suites Madison West
Ranked #29 of 63 Hotels in Madison
Certificate of Excellence
Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Place to Stay”
4 of 5 bubbles Reviewed 25 October 2013

I stayed here on a Friday night to hit the famous farmer's market on Saturday Morning. The stay was comfortable. The bed was quite nice. If I had to come up with some complaints, I would say the room décor is a bit outdated and the breakfast didn't have any meats, which most Comfort Suites do. But I wouldn't let those things stop you from staying here.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
    90
    82
    20
    11
    7
See reviews for
75
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49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 October 2013 via mobile

We stayed here for a convention. It ws nice to be away from the noise and hubub of the convention center prooer, but still be in walking distance. We had one of the 2 floor suites and liked it so much we pre booked for the following year's convention vefore leaving. The room was spacious, clean, comfortable, and offered enoygh of a private bedroom vs gathering space separation that we ciuld even have friends stop in without awkwardness.

Stayed December 2012, travelled as a couple
Helpful?
1 Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review, 24 October 2013
Thank you for taking the time to let us know about your stay via TripAdvisor! We appreciate your feedback and are pleased to hear your suite suited your needs during your visit. We look forward to seeing you again next week for Teslacon 2014!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayfield, Minnesota
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Using Priceline, we were bidding on hotels at the last minute for a stay in Madison. Ended up adding Madison West as an area we would accept, and got the Comfort Suites. This is a nice hotel, and just across the street and down one block (an easy walk) was a bar/grill with lots of big screen tv's and a decent menu. We would definitely stay in this area again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNwintertripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review, 24 October 2013
Thank you for letting us and other travelers know about your experience at Comfort Suites Madison West! It is always wonderful to hear that our guests not only enjoyed our property but also enjoyed our neighboring businesses as well. We are pleased to hear that you enjoyed your stay at our hotel & hope to see you again on your next visit to Madison!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevens Point, Wisconsin
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 September 2013

Tried many others. Comfort Suites is best! Staff helpful and always at desk to answer questions, inquiries. Quick to check in and out. Knowledge about area attraction and eateries. Toilet seat kept falling down for some odd reason. The ventilation was a nightmare to set and control. Apparently, you were supposed to insert your room key into slot. It was either too hot or too cold. I could not get it set, even though the instructions were printed. I had to cover the A/C vents to sleep well. In spite of this, I always return. I came down for breakfast at 6:20AM. Food was not out! That has happened on my previous trips. I am early riser.. If breakfast is to be 6AM til 9AM, should guests expect it to be there??? Mainly because of the helpful and informative staff, I return.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
189 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 9 September 2013

This hotel is more than a 3 Star...it has a bar/snack area that is large, with adjoining patio, and this area then turns into the full breakfast room in the mornings. The rooms are all mini suites, very tastefully decorated, with quality furnishings, including a very comfortable bed. The property was full when we stayed and yet it was very quiet. The staff was extremely hospitable and accommodating.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janea26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review, 12 September 2013
Thank you for telling us about your stay at Comfort Suites via TripAdvisor! Our staff is very pleased to know that you had an enjoyable experience at our hotel, as it serves as great encouragement to each and every one of us. We look forward to seeing you again soon on your next visit to the Madison area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grayslake, Illinois, United States
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

The staff was very nice and helpful. Hotel was clean. We stayed with our dog and the staff loved our dog. This was a great place to stay. We stayed over Labor Day weekend. I would stay here again when I'm in the Madison area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review, 12 September 2013
Thank you for letting us know about your experience with us on TripAdvisor! We are all so very pleased to hear you enjoyed your stay at Comfort Suites over Labor Day weekend. Our staff can't wait to see you and your pet next time you are in Madison!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisconsin
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 16 August 2013 via mobile

Stayed 2 nights. Great location! Evening happy hour with free drinks/appetizers was awesome.
Breakfast was good. Pool/hot tub area nice. Staff friendly. Rooms nice size but the beds and especially the pillows very uncomfortable!! Worst 2 nights sleep ever!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2diznee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesGM1253, General Manager at Comfort Suites Madison West, responded to this review, 23 August 2013
Thank you for letting us know about your stay at Comfort Suites Madison West on TripAdvisor! We truly value all feedback received & use it to create the best possible experience for each and every guest. We are currently in the process of replacing all of our bedding and pillows, so please visit us again to experience the difference!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Madison West

Property: Comfort Suites Madison West
Address: 1253 John Q Hammons Dr, Madison, WI 53717
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Madison
#28 Business Hotel in Madison
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Madison West 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
All Suite Madison Wisconsin Hotel is situated walking distance from shopping, dining and more on Madison's West Side. Free hot breakfast buffet daily, free cocktails to the hotel's lounge Mon. - Sat. from 5-7pm, free high speed internet including wireless and free airport shuttle based on availability. Amenities include an oversized pool, whirlpool and fitness center. Relax in a Two Story Suite and/or Whirlpool Suite. ... more   less 
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Also Known As:
Comfort Suites Madison West Hotel Madison
Madison Comfort Suites

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