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“Excellent kind and considerate front desk staff”

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Comfort Inn & Suites Madison Airport
Ranked #43 of 63 Hotels in Madison
Reviewed 20 May 2014 via mobile

We stayed a Thursday and Sunday night last weekend. The staff was just amazing and over the top helpful. Rooms were clean and modern, breakfast was above average for free hotel food. 10% discount when staying there at the Perkins across the street. Nice place

Stayed: May 2014, travelled with family
Thank fprandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 22 May 2014

Thank you for your kind words. We appreciate your business. We do strive for 100% satisfaction with all of our guest. Come back and stay with us again.

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117 - 123 of 206 reviews

Reviewed 1 May 2014

I stayed here on 4/29, and the hotel and staff exceeded my expectations. Upon arriving, Tony at the desk was very friendly and helpful. As a "Choice" member he indicated he would upgrade my reservation. The room had a sitting area, with a little bar counter and built in sink. Room had a fridge and microwave also. Room was very clean, with a comfortable king bed and "5" pillows. The hotel provides a free shuttle to surrounding restaurants, etc. This proved valuable because I didn't have a vehicle. Thanks Steena for the ride to the Outback restaurant. I had to take a really early shuttle to the airport, but could see that the area for the free breakfast was well laid out and would have had a good selection to choose from.

  • Stayed: April 2014, travelled on business
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Thank speedo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 22 May 2014

Thank you so much for your kind words. I will let Tony and Steena read this review. I know they will appreciate it. We strive for 100% satisfaction with all of our guest. Please come and stay with us again.

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Reviewed 25 April 2014

I live in town and a seminar for which I was an attendee was booked at the Comfort Inn & Suites. Knowing that it was going to be a great weather day, I wanted to be able to bike to my seminar. I called the staff a day ahead of time as to whether or not there are any bike racks at the hotel. While there were not, the kind staff immediately offered to keep my bike for me while I attended my seminar. I took them up on their offer and they were great!! When I came through the doors, they immediately remembered my call from the day before and took great care of me. For their service, I would highly recommend the Comfort Inn & Suites. Thanks for everything!!

  • Stayed: April 2014, travelled on business
    • Service
Thank Paul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 28 April 2014

Thank you so much for your kind words. We strive to give the best customer service possible. We are so happy that our staff was able to accommodate you.

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Reviewed 5 April 2014

When I am in Madison, WI whether on business or pleasure, I make Comfort Inn & Suites Airport my "HOME"! The recent renovations have added to the quality of the hotel. The hotel is very convenient across from East Towne Mall and just off I-90/94 on the east side of Madison. I already have a couple reservations later this month (April 2014). I encourage travelers to stay at Comfort Inn & Suites Airport.

Room Tip: I myself prefer the "west wing." Rooms in the HIGH RISE are better the higher you go from...
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  • Stayed: April 2014, travelled on business
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Thank JohnE277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 7 April 2014

Thank you so much for your kind words. We have been working very hard on this renovation to make our hotel stand out above the rest. We appreciate your business.

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Reviewed 24 March 2014

Clean rooms great service great people. Good price. Friendly helpful workers. Plenty of parking and a great location. Good breakfast for all. Have stayed here many times and have never been disappointed

  • Stayed: March 2014
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Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 26 March 2014

Thank you so much for the great compliments. We do appreciate your business.

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Reviewed 20 March 2014

I will start by saying that I am a corporate traveler with 100 plus nights a year on the road...so I see way more hotels than most...making reviewing harder as I have a lot to compare too.....I have stayed here before and not much has changed..I booked 3 rooms for myself and 2 employees on Choice Hotels where I am a Platinum member...upon check-in employee neglected to mention my membership and put me in a handicap accessible room with mentioning it...Hallway by elevator was dirty as was elevator...room was clean but organized different than the norm....weakest shower I have ever experienced as it was with a wand because of the accessible room...was on the 5th floor .... room had a good number of outlets and was clean with a comfortable bed which earns the better than average rating but gets dropped down by the check in and room style...breakfast was fresh and hot with are being very full at 7:30 in morning...I will stay again and give it another chance...great location to restaurants..

  • Stayed: March 2014, travelled on business
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Thank SIOUXFANFOREVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 26 March 2014

First of all I would like to say thank you for staying with us. We do appreciate your business and the fact that you are a platinum member with Choice Hotels.I do apologize for our mess but we are in the midst of renovating. As we speak there is new carpet in the hallways and elevator. We do appreciate the compliments on our new bedding and breakfast. Please do give us another chance to make your stay great.

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Reviewed 12 March 2014

My wife and I came to Madison for a conference and I have to say this has got to be one of the best Comfort Inn I ever stayed at. The property was under construction but you would not have known it based on the excellent customer service and standard of their rooms. On top of the great customer service and lodging there was free breakfast and it was located in a prime location on the east side of Madison. Plenty of things to do and see. Also it was just minutes away from the capital and state street. I would recommend this establishment to any traveler coming to Madison.

  • Stayed: March 2014
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Thank jlnotary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jewelynn, Director of Sales at Comfort Inn & Suites Madison Airport, responded to this reviewResponded 17 March 2014

Thank you so much for your kind comments. Thank you also for excusing our mess. We a almost done with our renovations. We are trying to live up to those kind words. Please come and visit us again next time you are in the Madison area.

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Additional Information about Comfort Inn & Suites Madison Airport

Address: 4822 E Washington Ave, Madison, WI 53704-3240
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 63 Hotels in Madison
Price Range: £55 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Madison Airport 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Just minutes away from the Dane County Regional Airport is our Comfort Inn & Suites(R) Madison - Airport hotel in Madison, Wisconsin. The convenient location off of Interstate 90 and Interstate 94 places our pet-friendly hotel in Madison near a variety of popular attractions, including: - University of Wisconsin - Ho Chunk Casino - Alliant Expo Center - Monona Terrace Convention Center - Wisconsin Dells We provide complimentary shuttle service to the Dane County Regional Airport and local businesses within two miles. If travelling for business, get work done with access to copy and fax services or hold a get together in our meeting space, which can accommodate up to 100 guests. Additional amenities at our smoke-free Madison hotel include: - Free WiFi - Free weekday newspaper - Indoor pool - Exercise room - Guest laundry facilities Get going with a great breakfast. Start your morning in Madison with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All of our guest rooms include microwaves, refrigerators, flat-screen TVs, coffee makers, hair dryers, irons and ironing boards. Some rooms feature whirlpools. Whether you're traveling for leisure or business, alone or with your kids, our Comfort Inn & Suites Madison - Airport hotel offers accommodations for every type of travel. Madison, WI hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Book now! ... more   less 
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Also Known As:
Comfort Inn And Suites Airport
Comfort Inn & Suites Airport Hotel Madison
Comfort Inn Madison
Madison Comfort Inn

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