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“Friendly Staff, Pool Was Very Cold”

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Comfort Inn Madison - Downtown
Ranked #15 of 63 Hotels in Madison
Certificate of Excellence
Reviewed 27 May 2008

The staff was friendly. The rooms were clean. The free drinks and cheese were nice (but only available on weekdays). The breakfast was a little better than average.
However, the pool was painfully cold. The staff (politely) disavowed any responsibility for the pool, blaming a contractor.

  • Stayed: May 2008, travelled with family
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Thank CrNo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (257)
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252 - 257 of 257 reviews

Reviewed 15 May 2008

Traveled through Madison, Wi in May 2008 with a work crew and we booked 4 rooms with this hotel and all the rooms were nice and clean. The hotel staff was also very friendly. I would recommend this hotel to anyone.

  • Stayed: May 2008, travelled on business
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1  Thank peewee39183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2007

We recently spent 2 nights at this hotel and we enjoyed our stay. The room was very clean and comfortable, and I am really fussy when it comes to cleanliness! The breakfast was good, plenty of choices and enough food. The evening snack hour was nice as well. We did not use the pool, but it looked nice. I would definitely stay here again and recommend this hotel to others.

  • Stayed: February 2007, travelled as a couple
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1  Thank Jo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2006

I recently stayed at the Holiday Inn Express in Madison and had an interesting experience. My room had a peculiar odor (like burnt pork) and the manager sprayed some deoderizer to kill the smell. Later in the night, I went to turn on the wall heater and it w 400 asn't working. Looked at the plug and wall outlet and discovered it was burnt! That's what the odor was. Informed the night manager, who assured me it would be taken care of. he moved me to a different room.
Next morning while checking out I mentioned it to the day staff. They had no record of the incident. Very disturbing. Guess the plug shorted out....nice fire hazard.

  • Stayed: March 2006, travelled on business
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3  Thank Baked_again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Algonquin, IL
549
Reviewed 25 August 2003

Average room. Bathroom - always on -noisy fan drove me nuts, but otherwise fine and clean. Staff was very good/helpful/friendly. Great location.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017
Google Translation

  • Stayed: June 2017, travelled with friends
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    • Location
    • Service
Thank Mario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobLoskill, Public Relations Manager at Comfort Inn Madison - Downtown, responded to this reviewResponded 10 July 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Madison - Downtown

Address: 722 John Nolen Dr, Madison, WI 53713-1422 (Formerly Holiday Inn Express Madison)
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Madison
Price Range: £64 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Madison - Downtown 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Complete Renovation in 2014! Comfort Inn a Madison, Wisconsin hotel near Alliant Energy Center Enjoy your Madison, WI vacation at the Comfort Inn(R), located in the downtown area within walking distance to the Alliant Energy Center and Veteran's Coliseum. Shopping, dining and sightseeing await you during your stay at the Comfort Inn, and you'll be just minutes away from some of the most popular Madison destinations such as: •Wisconsin Children's Museum •Wisconsin Veteran's Museum •Capital City Bike Trail We are also easily accessible from Highway 12/18, near the University of Wisconsin and the Monona Terrace Convention Center, Camp Randall and the Kohl Center. Your guest room at the Comfort Inn is complete with a flat-screen television, microwave, hair dryer, MP3 radio, iron and ironing board. Additional amenities include: •Free wireless high-speed internet •Free daily newspaper •Free hot breakfast and coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Madison, WI the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Keep up with your workout regimen at our fitness center, and enjoy our indoor heated pool. Parking is free and can accommodate most cars, trucks or buses. This is a pet-friendly hotel, fees apply. Book your stay the Comfort Inn and enjoy a worry-free and fun-filled visit to Madison. Our friendly and professional staff will ensure your trip is memorable and enjoyable. ... more   less 
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison

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