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“Nicely updated” 4 of 5 bubbles
Review of Comfort Inn Madison - Downtown

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Comfort Inn Madison - Downtown
Ranked #16 of 61 Hotels in Madison
Certificate of Excellence
GreatLakes
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nicely updated”
4 of 5 bubbles Reviewed 29 July 2009

Older Holiday Inn which is nicely updated in decor, beds, and linens. Clean and comfortable. Front desk clerks were EXCELLENT. Nice pool. Pleasant stay.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julymystery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
    125
    69
    23
    6
    8
See reviews for
68
61
16
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Hinsdale, IL
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 8 May 2009

Hotel was clean and staff was friendly. The bed was good, not as good as other HI's. The bathroom was small but functional. The small fridge in the room rattled most of the night so I unplugged it. We could hear the folks in the room next door running their hot tub. Breakfast was perfect. A lot of food choices and well stocked. Good location for us going to the UW Kohl center concert.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank techmom64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wausau, Wisconsin
Level Contributor
75 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 bubbles Reviewed 2 May 2009

We've used the HI Express at Deforest many times and we would give it higher grades than this version on John Nolan Drive in Madison, although the Madison HI Express enjoys a far better location in terms of access to the city. First, the high points: the staff is extra friendly and helpful. The pool and hot tub temperatures are right. Deducts included the great difficulty we had connecting to the wireless internet. (If you have trouble, get a wireless bridge from the desk right away, rather than screwing around with tech support for an hour on the phone.) We also found the overall condition of the hotel to be in need of some improvement. You may not necessarily be able to put your finger on anything in particular, but it all adds up to the need for a serious deep cleaning and some touching up (not renovation, just yet.) Bottom line: it's a particularly good location if you have something to do at the Alliant Energy Center and the staff is great, but we can't give it more than a C+ on a grading scale.

  • Stayed April 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Standby4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
3 of 5 bubbles Reviewed 27 May 2008

The staff was friendly. The rooms were clean. The free drinks and cheese were nice (but only available on weekdays). The breakfast was a little better than average.
However, the pool was painfully cold. The staff (politely) disavowed any responsibility for the pool, blaming a contractor.

  • Liked — Friendly Staff
  • Disliked — Freezing Pool
  • Stayed May 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CrNo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississippi
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2008

Traveled through Madison, Wi in May 2008 with a work crew and we booked 4 rooms with this hotel and all the rooms were nice and clean. The hotel staff was also very friendly. I would recommend this hotel to anyone.

  • Stayed May 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank peewee39183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 March 2007

We recently spent 2 nights at this hotel and we enjoyed our stay. The room was very clean and comfortable, and I am really fussy when it comes to cleanliness! The breakfast was good, plenty of choices and enough food. The evening snack hour was nice as well. We did not use the pool, but it looked nice. I would definitely stay here again and recommend this hotel to others.

  • Liked — The clean rooms
  • Disliked — na
  • Stayed February 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Jo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
location, location. location...
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 18 March 2006

I recently stayed at the Holiday Inn Express in Madison and had an interesting experience. My room had a peculiar odor (like burnt pork) and the manager sprayed some deoderizer to kill the smell. Later in the night, I went to turn on the wall heater and it w 400 asn't working. Looked at the plug and wall outlet and discovered it was burnt! That's what the odor was. Informed the night manager, who assured me it would be taken care of. he moved me to a different room.
Next morning while checking out I mentioned it to the day staff. They had no record of the incident. Very disturbing. Guess the plug shorted out....nice fire hazard.

  • Stayed March 2006, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Baked_again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Madison - Downtown

Property: Comfort Inn Madison - Downtown
Address: 722 John Nolen Dr, Madison, WI 53713-1422 (Formerly Holiday Inn Express Madison)
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Madison
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Madison - Downtown 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Complete Renovation in 2014! Comfort Inn a Madison, Wisconsin hotel near Alliant Energy Center Enjoy your Madison, WI vacation at the Comfort Inn(R), located in the downtown area within walking distance to the Alliant Energy Center and Veteran's Coliseum. Shopping, dining and sightseeing await you during your stay at the Comfort Inn, and you'll be just minutes away from some of the most popular Madison destinations such as: •Wisconsin Children's Museum •Wisconsin Veteran's Museum •Capital City Bike Trail We are also easily accessible from Highway 12/18, near the University of Wisconsin and the Monona Terrace Convention Center, Camp Randall and the Kohl Center. Your guest room at the Comfort Inn is complete with a flat-screen television, microwave, hair dryer, MP3 radio, iron and ironing board. Additional amenities include: •Free wireless high-speed internet •Free daily newspaper •Free hot breakfast and coffee Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Madison, WI the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Keep up with your workout regimen at our fitness center, and enjoy our indoor heated pool. Parking is free and can accommodate most cars, trucks or buses. This is a pet-friendly hotel, fees apply. Book your stay the Comfort Inn and enjoy a worry-free and fun-filled visit to Madison. Our friendly and professional staff will ensure your trip is memorable and enjoyable. ... more   less 
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison

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