My husband and I were visiting friends and decided to stay here to be close to the downtown area and because it had good ratings and a very reasonable rate. The hotel is located across from the mall and with several restaurants and grocery (we went to Hy Vee down the street). We checked in and, right away, we loved the room. We had the 1 bedroom room and there was a really nice kitchenette and a living room with a big sofa and TV, desk and table. I am a former property manager and work in real estate so I'm very critical of things like cleanliness and how a room is presented. This room was super clean and very comfortable. Great king sized bed in a separate room. Loved the decor and all the nice upgrades like granite countertops. Everything felt new and modern in style. We ran out of time and didn't get to use the pool area and that's sad because it looked really nice! I remember saying to my husband before I went to bed that I loved the place and wanted to move in! BUT that's before 6am came around and everyone woke up. We could hear every single word spoken around us and the doors slammed so loud every time someone went in and out of their room. Lots of stomping from the rooms upstairs. I did ask for an upper level room and did not get it but should have asked at check in and I forgot. This is too bad because I was about to leave the best review ever. The hotel would be well advised to add actuators to the doors so they don't slam shut. This would help very much--wouldn't stop the noise from talking but that's less annoying than the slams. Would suggest travelers ask for the 3rd floor and end of the hallway. We were next to the elevator and I'm thinking there might have been some congregating there, as well. Wish I could have given this 5 stars but just couldn't due to the noise. Other than that, we very much enjoyed our stay and were very impressed with the housekeeping staff's work, in particular. Well done!
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- Also Known As:
- Residence Inn Madison East Hotel Madison
- Madison Residence Inn