We've stayed at the Hilton several times in the past. This time, we visited as a couple with 2 small children for a weekend to celebrate my wife's birthday.
They went out of their way to make the weekend exceptional.
I had emailed my requests ahead of time to the hotel and they were gracious enough to honor them. We stayed in a 1 king bed "deluxe" room, which overlooked the lake (beautiful) and had a semi-private seating area that converted into a pull out couch.
The staff had a welcome and happy birthday card waiting for us in the room, along with a plate of fresh, very good fruit.
The staff were ALWAYS courteous, very professional, and what I have come to expect at this hotel and a Hilton in general. Bedding is hilton issued fare, and always good as well.
I always use the valet parking. For $3 more than do-it-yourself parking, it's worth it.
The location is exceptional, with shuttle service to surrounding area if you want it. Or close enough to walk on a decent night, with PLENTY of high-quality restaurants around, including the Chop House attached to the hotel.
The bar makes stiff drinks.
The pool area is small but clean. Fitness area is good with free weights.
What makes this hotel exceptional is the service and friendliness. You do not get this type of service from other hotels.
- Official Description (provided by the hotel):
- Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectacular views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more less
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- Also Known As:
- Hilton Madison Monona Terrace Hotel Madison
- Hilton Hotel Madison
- Hilton Monona Terrace Hotel Madison
- Madison Hilton