First of all, this place is on the Southern border of Madison in an area called Fitchburg. The front desk was courteous and efficient on my check-in, but lost my appreciation later. I told them my room smelled like cigar smoke, despite the hotel being non-smoking. The clerk told me he would send up a guy right away with a new room and key card. Thirty minutes and another phone call later, the guy who barely spoke English shows up. I had to switch from the third floor to the first. The new room smelled like it had just been sprayed with an air freshener. Really, how naive do they think their guests are? And do they really think someone who sensed an undesirable odor in one is going to want to smell the strong scent of air freshener?
I also gave their restaurant a try. A request for medium came out well done. A fast food place would have been better. The bar looked very nice and cozy, wood trimmed and dim. The restaurant was a bit noisy despite it being sparsely filled. The staff was very novice.
The spartan rooms were otherwise fairly standard, relatively clean, quiet and not too out of date, except for the CRT style TV from two decades ago. Internet was an unsecured free wifi. Parking is free, as it should be for a suburban hotel. There is a free continental breakfast area, parlor, pool and exercise room. No refrigerator or microwave. The AC is wall thermostat controlled and of reasonable loudness, though not as quiet as central air.
- Official Description (provided by the hotel):
- When next your travels bring you to the heart and soul of Wisconsin's state capital region, we invite you to stay at our newly renovated Wyndham Garden Madison Fitchburg hotel. With a great location just four miles from University of Wisconsin - Madison, and within easy reach of the Wisconsin State Capitol Building, downtown Madison, innumerable museums and corporations, as well as medical facilities like Meriter Hospital, St Mary's Hospital, University of Wisconsin Hospital & Integrative Hyperbaric Centers and the VA Hospital, our Fitchburg, Wisconsin hotel offers repose, respite and comfort bar none. Whether you are visiting our charming city for work, play or a delightful combination of both, our extensive services and amenities have been designed for ultimate well-being and convenience. With on-site dining, meeting and event facilities - including beautiful space for weddings and other esteemed celebrations - and thoughtful touches like free airport shuttle service to Dane County Regional Airport, our Madison, Wisconsin area hotel has your every need covered. And, at the end of the day, our 107 non-smoking guestrooms offer a great night's sleep and all the must-have amenities you have both come to expect and deserve with Wyndham. ... more less
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- Also Known As:
- Quality Inn Madison
- Madison Quality Inn