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“Family trip Prom dress shopping” 4 of 5 bubbles
Review of BEST WESTERN East Towne Suites

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BEST WESTERN East Towne Suites
Ranked #13 of 61 Hotels in Madison
Certificate of Excellence
1 review
“Family trip Prom dress shopping”
4 of 5 bubbles Reviewed 17 March 2014

We stayed here for 3 nights in March, 2014 to go Prom shopping for my daughter. The place was great. Was nice because it was next to restaurants and next to East Town Mall. I would stay at this motel again as I was very satisfied with it. The breakfast was good too.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank cherylo360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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603 reviews from our community

Traveller rating
    254
    226
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    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 15 March 2014

Would want to stay here again. Appreciated the way staff handled our reservation and providing a room that we had wanted. We liked the location as it is easy to get to, and has shopping and plenty of restaurants around to choose from to dine at.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank davidsL2940TZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stitzer, Wisconsin
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

This was a great place to relax after my husband's cataract surgery. The staff is very helpful. Also, there are excellent restaurants within one-half mile and one across the street. Although we didn't use it, the room service menu had many good options. The morning complimentary breakfast is very good. Because of my husband's surgery, we didn't use the pool or hottub, which looked very inviting.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

As a frequent visitor to Madison, I have stayed at many hotels in the city. For the money, the Best Western is still one of the best deals around. The staff is a notch above what you'd normally find at a Best Western-type hotel, breakfast is amazing, wi-fi is fast, and the pool and workout areas are clean and in good repair.

On our most recent visit, it appeared that the hotel had been recently refreshed, with new carpet, fresh paint, and at least some of the furniture had been replaced. Our rooms were clean and everything worked, although the lighting was a bit dim. There is some sort of construction going on behind the hotel, so I recommend a room on the front side if you don't want the noise.

The only caveat is that all rooms here are not created equal. We discovered this when we booked 2 Queen suites, and while they were right next door to each other, one was clearly a suite while the other was a standard sized room with a couch crammed in next to the bed. My guess is that they had to extend the wall to accommodate some ductwork, but nonetheless it made the room much smaller and it probably shouldn't be sold as a suite. Not a huge deal, just know before you go.. the staff here is friendly enough they'll probably move you without much fuss.

Otherwise, a great hotel and I'll gladly stay here again.

Room Tip: Be sure you're really getting a suite - it should have a half-wall between the couch and bed.
See more room tips
  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SixAlpha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshkosh, Wisconsin, Usa
2 reviews
5 of 5 bubbles Reviewed 11 March 2014

The room is very spacious at this hotel, the queen sized bed was super comfortable! The sofa is a bit uncomfortable to sit on but does fold out to an additional bed. I loved having the fridge in the room too. The staff were very accommodating to my own online scheduling error and were able to get me a room. Thankfully it was not too busy that day. Props to the staff!

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

The hotel is clean. Rooms are clean. People are helpful. Breakfast was good. I would stay here for business or personal travel. It is close to a good variety of restaurants. Theirs rates are reasonable and competitive.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

We stay at this hotel several times a year and have always enjoyed our stay. The rooms are beautiful and clean. The breakfast is delicious. The staff is helpful and nice. Will continue staying here in the future.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sherri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN East Towne Suites

Property: BEST WESTERN East Towne Suites
Address: 4801 Annamark Drive, Madison, WI 53704
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Madison
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western

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