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“Nice Stay” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Madison

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Country Inn & Suites By Carlson, Madison
Ranked #31 of 61 Hotels in Madison
South Lyon, Michigan
2 reviews
“Nice Stay”
4 of 5 bubbles Reviewed 11 June 2013

My husband, daughter and I stayed here for 2 nights when she visited Univ. of Wisconsin. We were very satisfied with the overall experience. Rooms clean, very quiet & breakfast bar was good. Not the nicest Country Inn and Suites we've stayed at but looked like they were remodeling. The property is very nice with a little pond out back. Grocery store and a Red Robin was across the street which was convenient. The bed was not as comfortable as some of the Country Inns I've stayed. The pillows were small. TV was adequate. As there was no channel guide it was hard to find programs to watch. Those were the only downsides. I gave it a very good because it was clean and quiet which is important to me and the beds although not as comfortable as I'd hoped were still far better than other hotel chains I've stayed in.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 13 June 2013
Donna,

Thank you for taking the time to review your recent stay at our property. I am happy to see you enjoyed your stay! I appreciate your comments about the clean rooms, quiet and convenient location, and good breakfast buffet.

We are always looking for opportunities to improve service, so I am glad you pointed out the missing channel guide, the small pillows, and that the bed wasn't very comfortable. We will strive to improve these areas of our product/service.

Hopefully your daughter enjoyed the UW - Madison campus tour so much that we will see you again in the future!

Sincerely,
Erica Waller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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255 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Two Rivers, Wisconsin
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 May 2013 via mobile

Only stayed 1 night, room clean, attractive lobby. Breakfast buffet had hot and cold items. Wish we could have had time to use pool area. Parking lot is at strange angles to the building, we eventually found a spot.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chrise343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 28 May 2013
Chrise343, thank you for your hotel review! I'm happy to see that you enjoyed your short visit at our hotel. We appreciate your comments about the attractive lobby, clean room, and great breakfast options. Sorry to hear you weren't able to enjoy the pool area this time.

Hope to see you on your next visit to Madison!

Sincerely,
Erica Waller
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 May 2013

I stayed at this hotel overnight during a training session on 04/17/13. The lobby of the hotel was warm and inviting. I was quickly checked in and my room was ready when I arrived. The room was very spacious and clean. The bed was very comfortable and it was almost as good as my bed at home. The hotel offer a well stocked breakfast bar which included make your own belgium waffles. They also had fresh fruit among a variety of others healthly (and not so healthy) options for breakfast. The hotel is located right off the highway and there are lots of restaurants and well as shops within walking distance of the hotel. I would highly recommend this hotel to anyone in the area.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lanetta V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 10 May 2013
Hi Lanetta,
Thank you for a great review of the property! I'm glad to see you enjoyed each aspect of your stay - warm and inviting lobby, efficient check-in, a comfy bed, waffles for breakfast and the convenient location. We hope these things will bring you back on your next trip to Madison!

Sincerely,
Erica Waller
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northbrook, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 May 2013

This is the only Country Inn & Suites I've stayed at, so I can't compare to other CI&S, but I can compare it to other hotels in the area and this one is the best by far. The staff is very friendly, they are redecorating and it looks great, the place is clean and the location is convenient. I don't take advantage of the amenities, but I do want a nice room and the rooms here are very nice. The beds are very comfortable and they have the best pillows ever - I keep meaning to ask if they sell them (or find out how much they'll charge me if I steal a couple of them). Stayed in a King Suite for the first time last weekend and it was particularly nice. Great value, great place!

Room Tip: Usually stay in a Queen Double, which is just fine for my needs, but stayed in a King Suite last wee...
See more room tips
  • Stayed May 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dawn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 10 May 2013
Hi Dawn,
Thank you for giving us feedback from your recent stay. I'm glad you enjoyed our clean and newly decorated hotel. I am also happy to hear that the bed and pillows were comfortable. Please don't steal the pillows - we will order you new ones for $15 each. Contact me if you want to purchase a couple.

On behalf of the entire staff, we are thrilled that you had a positive experience at your first Country Inn & Suites. We hope to see you again!

Sincerely,
Erica Waller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wausau, Wisconsin
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Country Inns are all about the same right?? Wrong They are almost always decent reasonable places to stay...Not this one...It is awesome. The breakfast bar is better than usual, staff was very good, cookies were fresh, rooms were clean, exercise room was fine, pool was small but well kept. Sounds likes most other Country Inns...well the surprises start when you go out the back door. Outside the pool is a beautiful little outside sunny area that has a nice asssortment of lounge chairs all hidden from view of the outside world. Great place to relax, but there is more. Hidden back there is also a small inlet from the Yahara River, which gives the feel of lake front property because you can literally sit right at the water. Only issue is the geese whose droppings keep the staff busy, but it is cleaned regularly. A nice walking path along the inlet also is very enjoyable for an evening stroll or a morning run.(might be a little short for a run, but it is a starting place)

Room Tip: Ask for a room overlooking the inlet in the back of the hotel. While you are on a major highway the...
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  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jsamz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 8 May 2013
I'm glad to see that you were pleasantly surprised by the location of the property and the amenities offered. The pond area is very nice and relaxing in the summer time, minus all the geese droppings! I appreciate your wonderful comments and will certainly share them with the team.

We hope to see you on your next visit to Madison!

Sincerely,
Erica Waller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plover, Wisconsin
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 May 2013

new carpeting new furniture and very clean. One Of the better COuntry Inn and Suites that I've stayed at and certainly would stay here again.

The breakfasT buffet
was very good and The sTaff was boTh pleasanT and helpful

Stayed May 2013, travelled as a couple
Helpful?
Thank Mchael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 7 May 2013
Thank you for the kind remarks about your recent stay. I'm glad to see that you enjoyed our newly renovated rooms and the delicious breakfast. I am also pleased to see your comments about the friendly and helpful staff members. I will be sure to share your review with the entire staff.

We look forward to seeing you in the future!

Sincerely,
Erica Waller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
winnipeg
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 April 2013

We had the pleasure of staying at this newly refurbished hotel on April 12th. The suite that we were given was an upgrade and included a wonderful hot tub! The king bed was so compy. The staff was very helpful in helping us with our luggage. It was truly a delight to stay here. We will return again next year. The breakfast room and meal was also most satisfying.
LH. Winnipeg, Canada

Room Tip: ask for an upgrade to the hot tub suite
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank larry h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISMadison, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review, 19 April 2013
Wow! Thank you for such a wonderful review. I'm glad to hear you enjoyed every aspect of your stay - a newly renovated room, a comfy bed, and a great breakfast. We definitely appreciate your kind comments and we look forward to your stay next year!

Sincerely,
Erica Waller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Madison

Property: Country Inn & Suites By Carlson, Madison
Address: 400 River Place, Madison, WI 53716
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 61 Hotels in Madison
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Madison 3*
Number of rooms: 87
Official Description (provided by the hotel):
Feel at home when you stay at the Country Inn & Suites By Carlson in Madison, WI. Each room features a king or two queen size beds with a microwave, refrigerator, coffeemaker, hair dryer, iron and ironing board. The Free High Speed Internet Access will keep you in touch with work or family. The great central location is just minutes from Downtown Madison, University of Wisconsin and the State Capital. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Madison
Country Inn & Suites By Carlson, Madison Hotel Madison
Country Inn Monona
Monona Country Inn

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