We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very comfortable and convenient”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western PLUS InnTowner
Ranked #9 of 63 Hotels in Madison
Certificate of Excellence
Reviewed 14 July 2013

The best western Inntowner is very well located near the university and central Madison. The rooms are spacious and clean and the breakfast is well down. We stayed here because it was close to Lake Mendota where we could run in the morning

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jlschulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 29 July 2013

Dear JlSchulz,

Thank you so much for taking the time to write such a kind review of our property. We are ecstatic that you enjoyed your stay with us and hope to see you again soon. :)

Thanks and make it a great day!

J. Belmont
BEST WESTERN PLUS InnTowner and The Highland Club

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (924)
Traveller rating
Traveller type
Time of year
Language

795 - 801 of 924 reviews

Reviewed 4 July 2013

I stayed here for a weekend when visiting Madison for a conference. The hotel is in a very convenient (albeit not exactly scenic) location in easy walking distance from campus. It is a little further walk to get downtown, but it is doable. The rooms are generous and clean, they do have a gym and swimming pool, high speed wireless (truly high speed!) is free, they have a nice bar downstairs, offer shuttle service to the airport and campus/other locations within 2 miles, and they have breakfast included (did not try it). Staff was very friendly. Would stay here again anytime.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Silke72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 10 July 2013

Dear silke72,

Thank you very much to take the time to write such kind words about your stay. Its only with feedback from guests like you that we can improve our property and our services.

We are ecstatic that you enjoyed your stay with us and we look forward to your return to Madison!

Thank you again!

J. Belmont
BEST WESTERN PLUS InnTowner and the Highland Club

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2013

We stayed here with our children for a week, and we'd highly recommend this hotel. We had so much room, the furnishings were very nice, and the hotel was clean. Our interactions with any of the cleaning staff and kitchen staff were great. The desk staff was hit or miss. Some were very helpful and courteous, some not very knowledgeable, and didn't seem interested in making our stay better. Tanika stood out as an exceptionally kind and helpful person.

We were not impressed with the restaurant. The breakfast buffet was very good, but the regular dinner time food was definitely not great, especially for the price. I ordered roast pork loin and got two greasy pork chops with cranberry sauce smeared on top. With plenty of other restaurants nearby, you should be able to find something else. I especially recommend Lombardino's.

Room Tip: We loved our suite with a separate bedroom and living area!
See more room tips
  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ghousemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 10 July 2013

Dear Ghousemom,

Thank you so much for taking the time to say kind words about us on Trip Advisor. We always appreciate it when a guest such as yourself make the effort to provide us with any feedback, so that we may continually improve our property and our services.

We do apologize that our restaurant didn't exceed your expectations. Our restaurant will be undergoing a lot of positive changes in the near future, so we do invite you to give it another try the next time you are in Madison.

We are ecstatic that you enjoyed all the other aspects of your stay! We're exceptionally proud of Tanika and glad to have her on the team!

Thank you again for your kind words, and we look forward to your return.

J. Belmont
Media and Marketing Coordinator
BEST WESTERN PLUS InnTowner and the Highland Club.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2013

From booking my room through Best Western by phone through checkout (and every point in between), I found the staff at the InnTowner to be courteous, extremely helpful, friendly and very attentive to their guests' needs. The room was very clean with plenty of towels and toiletries provided. The free breakfast, free coffee available at all times, and freshly popped popcorn in the afternoons are wonderful amenities. The location is perfect for those visiting the UW hospital system and western campus locales. Being an avid walker, I was pleasantly surprised to find a campus bike path just behind the hotel that linked me to my campus destinations. While I walked everywhere during my stay ( to State St, the State Capital, Monona Terrace, Henry Vilas Zoo, to name a few), it was nice to know the hotel does provide a free shuttle service. I have stayed at many hotels through many different hotel chains in major cities throughout the U.S. and I found this hotels one of the best (in my top 3 list). I will definitely plan to stay at the hotel again in my future travels to Madison.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank VBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 26 June 2013

Dear VBadger,

Thank you so much for taking the time to review us on TripAdvisor and for saying such nice things about us. We genuinely do appreciate any and all feed back from out guests.

I am ecstatic that you enjoyed your stay with us and we look forward to exceeding your expectations the next time you stay with us.

Thank you so much again!

J. Belmont
Media and Marketing Coordinator
BEST WESTERN PLUS InnTowner and the Highland Club
608.233.8778

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

Once again, we stayed at the Best Western Inntowner, this time for graduation weekend at UW-Madison. This is a convenient location, particularly for football games. The staff at this hotel is very accommodating and always helpful. The shuttle to UW is a great benefit. Very clean rooms, comfortable beds, good internet service, enough parking, nice to have the complimentary food at the Highlander Club, surprisingly good coffee. A great value for a reasonable price.

Room Tip: Top floor has very nice rooms.
See more room tips
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OtooleQuinlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 3 June 2013

Dear OtooleQuinlan,

Thank you so much for choosing to stay with us this past graduation weekend and for taking the time to write such kind words. We appreciate all feedback from our guests and we are overjoyed that you enjoyed your stay.

Please think of us for the next time that you visit Madison. We'll keep the coffee good and hot for you.


J. Belmont
BEST WESTERN PLUS InnTowner and the Highland Club.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2013

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chiang L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 3 June 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 May 2013

I stayed with my wife at the Best Western Inntowner in Madison, WI in room 434 from April 25-30, 2013. The stay was quite pleasant, towels were fluffy and plentiful, we asked for and received an abundance of hangers, parking was fine, we either had no neighbors or the acoustic insulation was very good, internet bandwidth was sufficient to watch hulu/netflix videos (and free), the breakfast was decent (though we got tired of the food after two mornings and went elsewhere) and offered multiple options with good service. Free coffee in lobby (decaf and regular), indoor pool was available but small, no laps, just soaking. Ironing board/iron, standard amenities were all available as one might expect.
Walk to the engineering buildings on campus was about 15 minutes, though they had a free shuttle to take you places (need to reserve) and pick you up.

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank flu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont2424, Media and Marketing Coordinator at Best Western PLUS InnTowner, responded to this reviewResponded 3 June 2013

Dear flu,

Thank you so much for taking the time to write such a nice and complete review of our hotel. We appreciate it not only when guests share feedback with us, but are able to assist future guests in making a great hotel experience for them.

We are very pleased that you enjoyed your stay and hope you will stay with us again the next time that you are in Madison.


Thank you and Make it a Great Day!


J. Belmont
BEST WESTERN PLUS InnTowner and the Highland Club

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madison hotels
1.7 mi away
Hampton Inn & Suites Madison Downtown
2.2 mi away
Best Western Premier Park Hotel
3.1 mi away
Holiday Inn Express & Suites Madison Central
Show Prices
Show Prices
Show Prices
1.7 mi away
DoubleTree by Hilton Hotel Madison
2.0 mi away
Hyatt Place Madison
Hyatt Place Madison
#10 of 63 in Madison
733 reviews
3.3 mi away
Comfort Inn Madison - Downtown
Show Prices
Show Prices
Show Prices

Been to Best Western PLUS InnTowner? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western PLUS InnTowner

Address: 2424 University Ave, Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner Madison)
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Madison
Price Range: £106 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western PLUS InnTowner 3*
Number of rooms: 176
Official Description (provided by the hotel):
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, getaroom.com, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Best Western PLUS InnTowner reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing