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“Great location, closet for a room”

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Best Western Premier Park Hotel
Ranked #10 of 63 Hotels in Madison
Certificate of Excellence
Reviewed 30 June 2014

We stayed here in June, happened to be during the Concert on the Square. We arrived around 4PM and hit gridlock about two blocks from the hotel. We valet-parked and checked in, only to find a 'standard room' that you could barely turn around in, one of the smallest rooms I've ever stayed in. Plus the climate control seemed to have two settings, sauna and meat locker! Probably due to the small size of the room! Luckily it was a one night stay!

  • Stayed: June 2014, travelled with family
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Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this reviewResponded 8 July 2014

Mark, thank you for staying with us and posting your feedback. I agree that evening rush hour traffic can be frustrating on Concerts on the Square days, I'm sorry that was your welcome to Madison. -George

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434 - 440 of 745 reviews

Reviewed 25 June 2014

We stayed on the executive/governor's floor with additional free amentities and it was the perfect weekend getaway. The free valet parking and the room view of the capital was an added bonus to the great room amenities and perfect location. I

  • Stayed: July 2013, travelled as a couple
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Thank MarinetteInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

The staff at the Best Western Inn on the Park in Madison will go our of their way to help you with any problem you have. They helped me repair my bicycle, helped me get in touch with Apple when my Iphone died and gave me a new key when I locked myself out of my room (not my best day :)).

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Ronald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this reviewResponded 23 June 2014

Ronald, some days are tougher than others, aren't they?! I'm so happy we were able to make the road a little less bumpy for you. Thank you for the kind words and I hope to welcome you back soon. -George

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Reviewed 20 June 2014

The hotel rooms, lobby and staff were fine. No complaints, besides it looking like something had been nawing at the bathroom door. The problem was the valet parking. I was heading back to Milwaukee when I noticed a weird sound coming from under my car. Lo and behold, it was the plastic engine cover, which had obvious taken some serious abuse. My mechanic thinks the valet driver took my low-to-the-ground car over a concrete parking block. All the plastic was shattered. I wasn't the only one that got special car treatment - a friend almost lost her door when the valet driver couldn't figure out how to put her car in park and took his foot off the brake. If you don't care about your car, this is the hotel for you!

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this reviewResponded 23 June 2014

Jaime, we are sorry for the damage to your vehicle. We responded quickly when you called to let us know and we are awaiting an estimate for repair that I'm sure with be forthcoming. -George

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Reviewed 19 June 2014

Rooms were fine. Noise level on a Saturday with 2 wedding receptions was loud. Staff was indifferent. Food was fine, location is right on the square, perfect for enjoying the farmer's market and other local events. Room rate is not worth the experience or should I say lack of experience.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this reviewResponded 21 June 2014

Barbara, I'm so sorry that your stay with us was not up to our high standards for guest experience. I will share your comments with the rest of our team as motivation to exceed our service goals. Thank you for the feedback; it's very important to us. -George

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Reviewed 17 June 2014

We came for a less than 24 hour stop in Madison last week. It was a great time. The room was clean, the front desk staff was nice and we had no issues whatsoever. The only downside was that there wasn't a microwave in our room. Luckily, I found one in the pool area on a table! Otherwise, we enjoyed ourselves!

Room Tip: Being on the 2nd floor was great! We were able to just use the beautiful staircase and it was on th...
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  • Stayed: June 2014, travelled as a couple
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Thank MaraGollin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Close to campus and facing the Capitol, the Inn on the Park offers big and immaculate rooms with cramped bathrooms and depressing hallways. Doors to the rooms look as if they were salvaged from a missile silo. Internet service was fast, "free" and reliable - but the room that I was in lacked a desk, despite its abundant square-footage. Service was friendly and competent. At some point, Best Western will gut this place and restore it to what I'm guessing was its former glory. For now, it's an okay place to spend the night.

  • Stayed: June 2014, travelled solo
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Thank AlexCallaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier Park Hotel

Address: 22 South Carroll Street, Madison, WI 53703-3309 (Formerly BEST WESTERN PLUS Inn on the Park)
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Madison
Price Range: £106 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Premier Park Hotel 3.5*
Number of rooms: 213
Official Description (provided by the hotel):
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. ... more   less 
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Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western

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