We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quality of hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Premier Park Hotel
Ranked #13 of 63 Hotels in Madison
Certificate of Excellence
Stillwater, United States
1 review
“Quality of hotel”
Reviewed 15 August 2014

It is in great location to State Street along the way to University of Wisconsin. On a scale of 1 to 5, and 5 being excellent, I rate this hotel location and quality at a "5." The staff were very helpful, and I felt comfortable at this hotel.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Shona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

690 reviews from our community

Traveller rating
    287
    236
    105
    43
    19
See reviews for
161
144
32
239
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ft Wayne, United States
2 reviews
Reviewed 15 August 2014

We stayed at the Inn on Park for Taste of the Midwest. It was a nice area and close to the Farmer's Market. It was also within walking distance to resturants and bars. We had a nice stay, but the room was expensive and the elevator didn't go up to the 9th floor. So, we had to walk through the hall of one of the other floors to get to a second elevator to take it up to the 9th floor since that used to be a "private floor". Well, the rooms weren't spectacular for a "private floor" and was not worth the pain of switching elevators.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 August 2014

The location is fantastic and that is clearly the best feature of this hotel. The rooms are dated and a bit tired. Breakfast in the restaurant (not included) was average and the service was poor (slow). The most frustrating thing was the very noisy air conditioning and plumbing systems. I was part of a group and several of us complained about the same issue. The air conditioner sounds like a jet engine when it starts up and wakes you up in the middle of the night. The bed was comfortable but the bedding was sparse. As a business traveller, I would have appreciated a desk.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Darryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this review, 22 August 2014
Darryl, I appreciate the feedback. Based on guest comments we've made it a priority to eliminate the noise from our heating and air conditioning system. This is something we are actively working on and will resolve very soon. Thank you for taking the time to post a review. It truly does make a difference. -George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
2 reviews
Reviewed 11 August 2014

This is an older hotel with a great location but is overpriced for the amenities and ambiance. Staff is very young and unpolished. No help offered or provided for taking luggage to and from the room. Be sure to pay extra for a room with a view.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2014

I only stayed at the hotel one night. It was a bit expensive for an old hotel. The decor was dated, kind of 1980s and the room was slightly grubby. There was no free breakfast and no guest laundry. Valet parking only. It was in a good location next to the Capitol and the park but not sure that made up for the deficits. It was a hot night and the air conditioner was struggling to cope. It seemed to stop working altogether after midnight and the room became very hot and stuffy. Air conditioners probably don't get much use in Wisconsin and maybe it hadn't had a service recently or perhaps it was some kind of bizarre power saving measure but it was extremely annoying. If I pay for a 3/4 star hotel I want to get a good night's sleep and a functioning air conditioning unit on a hot night is pretty basic to that.

Room Tip: Unless you really want a view of the state Capitol you can find a better hotel than this one.
See more room tips
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arclocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this review, 13 August 2014
I appreciate the feedback about your stay. I'm sorry to hear the air conditioning in your room was not working as it should. I hope you will visit again so that we may give you the extraordinary service that is our goal.

Sincerely,
George Wiesner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walldorf, Germany
Level 6 Contributor
350 reviews
349 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 8 August 2014 via mobile

This hotel is located right by the state capitol and within walking distance to all the downtown eateries. We had a room on the top floor that boasted nice views of the capitol and was nice and clean. They offer free valet parking, but breakfast is not included in the room rate.

Stayed August 2014, travelled as a couple
Helpful?
Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
1 review
Reviewed 8 August 2014

Loud music if you get a room over the bar. Parked car with valet, as they do not have self park options, and than found the car in a parking lot next to hotel. Had to ask them to move my car to inside valet.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George W, General Manager at Best Western Premier Park Hotel, responded to this review, 13 August 2014
Dear Susan,

Thank you for visiting us from the great city of Denver! Parking in downtown Madison can be a challenge and we are happy to provide complimentary valet parking service to our guests so they can park once and move about town on foot. Most of our parking is indoors but during the summer months we do take advantage of our adjacent outdoor lot. As you discovered, if you prefer to have your car inside we are always happy to accomodate.

Sincerely,
George Wiesner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madison hotels
0.5 mi away
Hampton Inn & Suites Madison Downtown
0.2 mi away
Madison Concourse Hotel and Governor's Club
0.2 mi away
Hyatt Place Madison
Hyatt Place Madison
#10 of 63 in Madison
703 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
The Edgewater
The Edgewater
#7 of 63 in Madison
714 reviews
0.5 mi away
DoubleTree by Hilton Hotel Madison
0.2 mi away
Hilton Madison Monona Terrace
Show Prices
Show Prices
Show Prices

Been to Best Western Premier Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Premier Park Hotel

Property: Best Western Premier Park Hotel
Address: 22 South Carroll Street, Madison, WI 53703-3309 (Formerly BEST WESTERN PLUS Inn on the Park)
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Madison
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Best Western Premier Park Hotel 3.5*
Number of rooms: 213
Official Description (provided by the hotel):
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Hotels.com, Expedia, Priceline, Booking.com, Agoda, 5viajes2012 S.L., TripOnline SA, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Best Western Premier Park Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing