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“Just ok”

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Comfort Inn & Suites
Ranked #1 of 1 Hotels in Porter
Certificate of Excellence
Chicago, Illinois
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Just ok”
Reviewed 21 January 2014

Had to find a hotel since we were traveling and weather was getting bad. First room had issues with tv and had to move, second room had other issues but was so tired just went to sleep.Could of been a little cleaner and desk staff friendlier.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sunnilady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    51
    46
    21
    4
    5
See reviews for
50
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
Valparaiso, Indiana
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 January 2014

Comfort Inns are predictable as a national chain, so what is noteworthy about this one is its solid breakfast menu. For example, most have wafflemakers, but this one offers a powdered sugar shaker and whipped cream to top your homemade waffle. Besides the common apples and bananas, you can chose tangelos for the breakfast fruit. Salt and pepper shakers are at each table instead of little packets in the serving area. Nice variety of breads and pastries. Not the perfect breakfast, though. No hot cocoa packets, which my boys love. And no fat free milk; only whole and 2%. About our room: comfortable bed, and fresh linen, but the widescreen, high-def 32 inch TV broadcasts in standard definition; what a waste. The showerhead has a great spray, similar to the wide shower head at Holiday Inns. The best feature of this hotel is location, location. It’s just eight miles from the Dunes National State Park and just a couple miles from West Beach, part of the Indiana Dunes National Lakeshore.

Room Tip: Rooms 12-19, 212-219, 223-228 and 312-319, 323-328 face north toward Lake Michigan. Get any of these...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank IndyJim49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Coix
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 November 2013

Stopped for the night and after getting around the Chicago driving nightmare, it was a welcome relief. Everything was really nice and didn't expect such a nice place at the price they offered. The only issue we had to deal with was the parking accommodations are not designed for vehicles pulling trailers. While they have a nice straight drive behind the building a person a park in, you still have to get around some narrow spots and curbs to navigate your way out if another semi or large vehicle parks back there as well.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at Comfort Inn & Suites, responded to this review, 7 November 2013
Thank you for taking the time to write a review on our hotel. It is reviews like yours that make us a better hotel. We will be addressing the parking issue in the near future. I have met with a contractor who will be working on the parking area immediately.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton, Wisconsin
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 October 2013

My first stay at a Comfort Inn was a good one, thanks to the friendly staff, quiet accommodations,and outstanding breakfast at the location in Porter, IN. Perhaps the most amazing thing was the basket of goodies I found on the bed when I first entered my room. Candy bars, crackers, a bottle of water - all complimentary!

I tend to stay at places more in line with Econo Lodge when it comes to pricing. For literally just a few dollars more and thanks to a special rate I was able to get through Choice Hotels, I was able to stay at this Comfort Inn. I am very glad that I did! In addition to everything I mentioned above, there was a large flat screen TV in the room, and the bed was one of the most comfortable I've slept on in a long time. Breakfast options included all the usual suspects, plus chocolate waffles, and hot eggs and bacon!

I give this Comfort Inn high marks. If your travels take you through Porter, IN, don't hesitate to spend a night or two here! Great hotel!

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at Comfort Inn & Suites, responded to this review, 8 November 2013
Thank you for your response on Trip Advisor. Our entire staff strives to offer great customer service, so we really appreciated review like yours. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Michigan
Level Contributor
513 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 22 October 2013

Three of us stayed on the way to Chicago. It was easy on and off xway. Very nice and clean. Nice breakfast buffet - even hot eggs and sausage. Staff pleasant. Beds and pillows were comfy. Rooms came with fridge and microwave. Our only concern was the HUGE fireworks store across the street! LOL.

Room Tip: We were on the second floor, facing the back and it was very quiet.
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  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

Spacious room with pull out sofa too, clean and comfortable. Microwave, refrigerator and coffeemaker in room. Also, closet and desk and additional chair. Great location to stay while visiting Indiana Dunes State Park. Coffee, cookies and popcorn on arrival. Hot breakfast in the morning with waffle, eggs, sausage and all the normal breakfast items. Hotel has pool though we did not use it. Did not hear any hallway noise. Very slight highway noise at times when room fan was not running and tv was off. I didn't notice any noise in or out of the hotel, but if you are a very light sleeper, ask for room on back side of hotel. Courteous staff. Also, try Wagners Ribs when in town, just a few stoplights down on Wagner Road. You'd never find it unless you knew it was down Wagner Road. Best ribs and perch and great, friendly service.

Room Tip: If you are a super light sleeper, choose a room on back side of motel. Very slight noise of traffic...
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank travelingmama011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fenton, Michigan
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2013

This was our 3rd trip to Porter IN on our way to Wheeling IL. Would not stay anywhere else. Staff are wonderful, always greeted with a smile. Ladies working the kitchen are AWESOME, again always greeted with a smile. Room very nice with comfortable beds and nice to have a fridge and micro wave in the room. Will be back again next year.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at Comfort Inn & Suites, responded to this review, 17 October 2013
Thank you for taking the time to write a response on Trip Advisor. It is responses like yours that make us continue to strive to be the best hotel that we can be. We strive to have our guests want to return. Our goal is to treat each guest as if he or she is a friend whom we owe a favor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1800 W US Highway 20, Porter, IN 46350
Phone Number:
Region: United States > Indiana > Porter
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Porter
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 70
Reservation Options:
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