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“Beautiful space, but a few hiccups”
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Excellent
129 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
New Orleans, Louisiana

Reviews from our community

Excellent - based on 129 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
amyt25
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful space, but a few hiccups”
Reviewed 25 July 2016 for a stay in July 2016

My family and I stayed at the Factor's Row location in NOLA for three nights. The space was beautiful, and the neighborhood was awesome, but there were a few hiccups with the rental. We arrived quite late, and though there was a sign saying a front-desk attendant would be right back, nobody ever came and we couldn't gain entrance to the building. I called the Stay Alfred number and got the after-hours line, but couldn't get a live body on the phone. Eventually I resorted to calling and waking up one of the others in our party to come let us in. On day two of our stay, our refrigerator was leaking into the unit below, and workmen were sent in (with our permission) for the repair. It was an annoyance to come back to the room to change for dinner and find several strangers in the apartment needing in and out of the bathrooms that we were trying to use. Overall, a beautiful place that just has some new-renovation kinks to work out. Would definitely book through this company again!

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The location.
Liked least: Standing on the street with our bags at 1 am because we couldn't access the building.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veronica...
1 review
“Awesome home away from home!!”
Reviewed 18 July 2016 for a stay in July 2016

This room was amazing!! New, clean, spacious and close to everything. We will be staying again!! Everyone was extremely helpful!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Spacious
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcgtrip31
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 for a stay in August 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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