I really enjoyed and loved my stay at your place. Great set-up and the process is super efficient. But, when I saw that you hit me for an additional cleaning fee of above $100, I thought it was ridiculous for 1 night stay. I left the place clean.
I booked thru hotels.com and it wasn't incredibly clear about that cleaning fee. Yes, it's listed. But, to the eyes of the customer, they fixate on the room fee. For you to "hide" the cleaning fee is really unethical in my mind.
I reported it to AMEX and challenging the fee. I will never recommend your place until you're clear re: the all-in fees. BTW, my POV is that your place's quality doesn't require these hidden fees, just charge the higher price.
Very nice, clean and comfortable. A fully equipped apartment. Well located. Close to French Quarter and streetcar lines.
Great location, very clean and roomy. I have no complaints whatsoever. Even the sofa bed was comfortable, which doesn't happen often! I would go back again and definitely recommend staying here.
It was very nice and spacious. We found a nice cozy spit to just lounge and have a few drinks that was nearby. I really enjoyed my stay. The apartment was furnished nicely with a modern touch.
Factors Row was in the perfect location for being close to everything, but far enough to get sleep and privacy. The apartment was very nice with everything we needed. The cleaning service didn't do that great of a job, it was clean but not immaculate which is the only reason this didn't get 5 stars!!! Felt very safe, walking distance to everything and trolley, the parking garage they offer was cheap and safe! Take your own blanket if you get cold because the comforter is very thin!! Will def stay again!!! I thought this was too good to be true, glad I was wrong
Great location and nicely decorated; however, if you are a light sleeper this place will be a nightmare. It is located on a street where the streetcars run non-stop all day and all night long. It kept my family and myself awake all night. Also, the pillows and mattresses are extremely hard.
This was an incredible surprise. Had never heard of "Stay Alfred" but stumbled onto it while looking online. The whole building had a professional clean and safe feel to it. The apartment we stayed in was spacious, clean and comfortable.