We have previously stayed at the Riverfront Hilton when visiting New Orleans, but decided to try the Roosevelt after reading the excellent reviews on this site. We were not disappointed and plan to return on our next visit. As mentioned in previous postings, every staff member we encountered during our stay was smiling, polite and extremely helpful - with one exception that I will later address. The hotel is gorgeous - and I don't use that word often. The lobby was beautifully decorated with lights, garlands, Christmas trees and bows and smelled of pine. Wonderful! We enjoyed watching groups of families and friends taking their annual photos with the lobby and gingerbread village as back drops. Our room was spacious, clean and relaxing. However we had some difficulty using the multi-headed shower that did not appear to work properly. During our stay we had breakfast at Teddy's and after dinner drinks at Sazarac. Wait staff were attentive and professional. We are looking forward to returning to the Roosevelt. I did briefly interact with a "prickly" individual in the Gift Shop (she was possibly a manager or supervisor) but found that experience to be an exception to the otherwise impeccable service at the hotel.
- Official Description (provided by the hotel):
- Let the good times roll at the rooftop pool, Waldorf Astoria Spa and legendary Sazerac Bar at The Roosevelt, New Orleans. Bask in the glow and elegant history of the huge chandeliers in the grand lobby, and relax in your beautifully upscale room or suite. Experience luxurious Southern hospitality at the historical Roosevelt New Orleans Waldorf Astoria. Our landmark hotel is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town. Highlights • Close to the French Quarter, museums, restaurants and attractions • Exclusive Waldorf Astoria Spa • Rustic Italian dining at award-winning Domenica, a John Besh restaurant • Live music and inspiring cuisine at the Fountain Lounge • Seasonal rooftop pool and bar serving cocktails and snacks • Luxurious gifts by local designers in the Emporium Gift Shop The Roosevelt New Orleans is a repeat winner of the TripAdvisor Certificate of Excellence, which is an award given to hotels that consistently earn great reviews from travelers. ... more less
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- Also Known As:
- Waldorf Astoria New Orleans