We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
JW Marriott New Orleans
Ranked #60 of 163 Hotels in New Orleans
Certificate of Excellence
Chicago, Illinois
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent experience”
Reviewed 3 June 2014

JW was the perfect place for a small business meeting. For a small, executive leadership meeting the staff treated all the attendees great, worked with us on all the meals and special requirements and were VERY accessible. The location is great and no one needed to rent a car as so many great restaurants and bars were within walking distance.
Highly recommend

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mycomments25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review, 9 June 2014
Dear mycomments25,

We couldn't agree more about the JW Marriott New Orleans being the perfect spot for a downtown business meeting! You really can't beat our exquisite meeting space, attentive service, and of course the location directly on famous Canal Street. As you probably experienced, our attendees can actually see the streetcar passing by the balcony windows! We are delighted that you had such a great experience and we thank you for taking the time to share your feedback. It would be our greatest pleasure to host you on your next meeting or trip in New Orleans.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,335 reviews from our community

Traveller rating
    1,049
    831
    309
    98
    48
See reviews for
372
701
75
662
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Atlanta, Georgia
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014 via mobile

Everything you want to see is within a short walk of this hotel. Friendly staff and nice rooms. You can't park off Canal street to drop off and pick up and should be mentioned everywhere because driving into NOLA is hard enough without trying to drive around the block which took 20 mins because as a visitor nobody would catch on that quick to the special driving that is downtown NOLA! But overall everything was good.

Stayed June 2014, travelled as a couple
Helpful?
Thank tav071175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review, 9 June 2014
Dear tav071175,

We're delighted that you found the JW Marriott New Orleans so conveniently located during your visit! We are indeed perfectly located on New Orleans' famous streetcar line, steps away from Bourbon Street, Harrah's Casino, and other famous French Quarter destinations. It's also wonderful to hear that you were very satisfied with the quality of our service as well as our comfortable guest rooms. Thank you for your suggestions about signage for our entrance; we are always working to see how we can make this easier for our guests and we appreciate your feedback. We eagerly await your return.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
houston
Level 5 Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014

love the location staff very friendly and helpful
rooms are nice and clean
not happy with the grill took very long to get order and waitress not friendly
being on canal and common is very convenient
corner rooms very nice
good security
nice lobby area bell men extremely nice

Room Tip: corner rooms very nice
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmt50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review, 9 June 2014
Dear mmt50,

Thank you for taking the time to share your experience at the JW Marriott New Orleans! It's wonderful that you were so pleased with the friendly, helpful staff and our convenient location. We're also glad you felt safe and that you loved our freshly renovated lobby area- it's the perfect place to enjoy a drink or read a book. I am sorry to hear that Canal Street Grill did not exceed your expectations. We will train the staff to provide warm and hospitable service.. Thank you again and we hope to see you soon.

Sincerely,

Ted Selogie
General Manager
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 May 2014 via mobile

This hotel is beautiful and a great location! We were very happy with our stay and the kind staff at all hours. The only complaint I have is the $40 valet parking for one night. Other than that I would highly recommend this place. We were within 10 minutes of everything and felt very safe!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Wanderlustnat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review, 9 June 2014
Dear Wanderlustnat,

We always strive to provide exceptional experiences and are so pleased you felt happy, safe, and welcomed. Thank you for taking the time to share your feedback, and thank you for recognizing the kindness of our staff. As it relates to our valet parking price, we attempt to make our parking rates competitive with other comparable options nearby. Upon your return to New Orleans, please allow us the opportunity to explain a few other parking options that may suit your needs. It was our pleasure to host you and we hope to see during your next visit to New Orleans.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Arizona
Level 5 Contributor
62 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 May 2014

The hotel is located right on Canal Street across from the regular Marriott Hotel and across the street from the French Quarter. If you are driving to the hotel, please note that the entrance is not on Canal Street but on Commerce Street one block off Canal. the bell staff is very welcoming as were the registration personnel. The rooms are very nicely equipped and furnished. We were on the 29th floor which had great views of the city and the river. The lounge on the lobby level has very friendly bartenders. We did not use the restaurant so we cannot say anything about that.

Again, the French Quarter is right across Canal Street. During the day time hours we felt safe walking around the area, but after dark, we felt s bit uncomfortable even walking on Canal Street near the hotel as there were large numbers of young people gathered on all street corners. If you have never been to New Orleans before, try one of the city tours and/or river boat tours. they are very informational and can be booked through the concierge desk in the main lobby. There are so many restaurants in the French Quarter area and nearby, you have a range of choices to dine depending on your tastes.

We highly recommend the JW Marriott for a stay in New Orleans.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeg3894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review, 9 June 2014
Dear jeg3894,

Thank you for your kind words! It's great to hear you would highly recommend our hotel for travelers to New Orleans. We love hearing that you found the bell staff welcoming and the bartenders friendly. We definitely look forward to providing an outstanding experience for you on your next visit to New Orleans.

Sincerely,

Cole Wallace
Director of Operations
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairhope, Alabama
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014

We held a destination wedding at the JW in NOLA. Our guests stayed almost a week. The staff was amazing. Nothing was ever a problem. Jim Fein took very good care of our every need. He predetermined things that we would need and had bubbly for the bride ready, had limo suggestions, food for the bridal party, the bridal suite set up for hair and make up teams, and more. The food was over the top fabulous. The bar was premium, and the staff was uber attentive. They sent food to the bride and groom's room as well as to the parents. He helped us orchestrate the grand finale parade into the quarter. If I called and said I needed a room frig, it was delivered in minutes. The lobby staff and bellmen were like family. The rooms were spacious and comfy, and immaculate. If I could give them 50 stars, I would!

Room Tip: The rooms are very well insulated and quiet. No one had a bad room... and we had over 30 for our gu...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, Director of Event Management at JW Marriott New Orleans, responded to this review, 9 June 2014
Hi Dianne,

Thank you so much for taking the time to share your experience! We are honored that you labeled us as the "Best Destination Wedding Ever." While we always strive to provide exceptional customer service, it's nice to hear that you noticed the special attention that the team provided. We wish we could take 50 stars!

Sincerely,

Jim Fein
Director of Event Management
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keedysville, MD
Level 4 Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 May 2014

This was my first stay at a JW Marriott, and based on this visit, I would gladly return. Many many positives:
--exceptionally friendly and helpful staff: including front desk staff, valets, waitstaff in the restaurant, and bartenders.
--I could not operate my room safe the first day--someone showed up amazingly quickly when I called. He was unable to solve the problem immediately, so they gave me a safe deposit box to use until the safe issue was fixed.
--I was traveling alone to a medical conference, so utilized room service several times. The service was prompt and the orders were always correct. Food temperature good. Morning service could be ordered in advance and was always completely on time.
--restaurant choices not huge, but everything I ordered was fresh and well-prepared.
--location of the hotel is great: within easy walking distance to many of the NO spots you want to see.
--bed wonderfully comfy, room clean, bathroom supplies nice. Bathroom towels of adequate size and softness (not 5-star, but Better than many places I've stayed. I experienced no distracting nighttime noise.
--I am not a usual business traveler and therefore never have enough points or miles to be any kind of elite traveler, but I felt like I was treated as if I were.

Overall highly satisfied.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ak13197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review, 29 May 2014
Dear ak13197,

Thank you for your kind words about the JW Marriott New Orleans. Our favorite part of your feedback was that you were treated so well by our staff. It is also great to hear that you enjoyed room service as well as our fabulous location in downtown New Orleans. We hope you had a chance for a bit of sightseeing in the historic French Quarter or the vibrant Arts & Warehouse District during your conference. We're happy you were highly satisfied and it would delight us to host you again.

Sincerely,

Ted Selogie
General Manager
JW Marriott New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Central Business District
New Orleans Marriott
New Orleans Marriott
#73 of 163 in New Orleans
3,420 reviews
Central Business District
Renaissance New Orleans Pere Marquette French Quarter Area Hotel
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#17 of 163 in New Orleans
1,386 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel
#80 of 163 in New Orleans
2,217 reviews
Central Business District
Courtyard New Orleans Downtown Near the French Quarter
Central Business District
The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
#22 of 163 in New Orleans
2,861 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott New Orleans

Property: JW Marriott New Orleans
Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, Travel Republic (UK), 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing