We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet on St. Charles”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus St. Charles Inn
Ranked #29 of 166 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 December 2013

Saw this hotel while riding the streetcars in N.O. several years ago and this trip decided to stay there. The off street parking worked out great even with a Suburban, the staff was friendly and the hotel was interesting in a quirky way as I had hoped. Unfortunately, it isn't a preserved old hotel, the lobby and rooms are completely new though the layout of the rooms and hallways aren't the cookie-cutter sort of thing that is typical in most hotels. The convenience to the streetcars is the best feature in many ways and you'll find good restaurants in the Garden District to walk to or ride the streetcar to. Make sure you buy an all day Jazzy Pass from the streetcar operator and you can get on and off all day for $3.00. The hotel breakfast is very complete and nicely done, eggs, Canadian bacon, cereals, waffles, etc. One thing that isn't clear on the website is the idea of a city view room. This simply means that you will have a view out to the parking lot, or streets. The inside rooms look into the courtyard. Probably no good reason to get the city view unless you know your room faces the front of the hotel on St. Charles.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
4  Thank DAVID F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (579)
Traveller rating
Traveller type
Time of year
Language

432 - 438 of 579 reviews

Reviewed 20 December 2013

I stayed at this location in early December. While the room was clean and the location decent, the hotel DID NOT have hot water (staff claimed there was an issue). The staff further didn't take any steps to resolve the issue, it was as though I was a bother to them.

I'd accept the behavior if this was a low end hotel, but this is a mid-range Best Western. Guests deserve better.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dbr78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melissaalbert, General Manager at Best Western Plus St. Charles Inn, responded to this reviewResponded 23 December 2013

I do apologize that you felt we did not take your complaint seriously. The pump went out on our boiler. We called the repair service and had the pump replaced by the afternoon. I assure you we take all guest complaints seriously and act to rectify the situation. Thank you for reporting your issue.

Melissa Albert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

This is the best location in New Orleans. They have a great staff very attentive. The street car is right across the street from the hotel taking you downtown to the French Quarter or uptown to the Audobon Zoo or Jacques-Imo's!

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

We particularly liked the location of this wonderful Best Western. We found the accommodations to be excellent for our needs. There were wonderful places to eat and drink nearby. The Christmas decorations along St. Charles were beautiful. The staff was friendly and efficient! We had a great stay!

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

We were price gouged on a Saturday night paying over $300 for a one night stay here which wouldn't have been so bad if the room was decent. The hotel staff were terribly unfriendly. We were made to feel as if we were inconveniencing them so we didn't even bother to complain. Our room had it's bathroom window TAPED onto the window frame. Cold air leaked in all night. I would never recommend this place to anyone.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Nalistar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Excellent experience at this hotel from lodging to parking accommodations to breakfast. The location on St. Charles Ave. perfectly situated: it is close enough to downtown New Orleans (only minutes to the Central Business District), far enough to be out of the traffic. A person can enjoy the beauty of the Garden District, and experience the campuses of Tulane and Loyola Universities. Further the charm of the Best Western Plus Hotel was a delightful experience, especially to walk in the surrounding neighborhoods.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Douglas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

We stayed here two nights and had a great stay. Our room was clean and very quiet at night. The room looked like it had recently been redone and all the linens were nice and new. The staff was also very helpful giving directions, getting taxis, and storing our luggage.

The breakfast was better than your average continental fare and the trolley stops right out front giving you easy access to the French Quarter, the WWII Museum, and Lafayette Cemetary.

Make sure you buy the all day pass for the trolley, it's only $3 and very convenient.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CMD915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Garden District
Hampton Inn New Orleans - St Charles Ave / Garden District
French Quarter
Best Western Plus French Quarter Landmark Hotel
The Pontchartrain Hotel
#4 of 166 in New Orleans
401 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Best Western Plus St. Christopher Hotel
Uptown / Carrollton
Alder Hotel
Alder Hotel
#98 of 166 in New Orleans
30 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus St. Charles Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus St. Charles Inn

Address: 3636 Saint Charles Ave, New Orleans, LA 70115-4690
Phone Number:
Region: United States > Louisiana > New Orleans > Garden District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#12 Green Hotel in New Orleans
#26 Romantic Hotel in New Orleans
#38 Family Hotel in New Orleans
#42 Business Hotel in New Orleans
Price Range: £103 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus St. Charles Inn 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
This charming New Orleans Garden District hotel is located on historic St. Charles Avenue and provides convenient access to the French Quarter, the Super Dome, The WWII Museum, and the Aquarium of the Americas. Situated in historic uptown New Orleans near the beautiful Garden District, the Hotel is an easy streetcar ride away from Audubon Zoo and is the closest hotel to Tulane and Loyola Universities. The BEST WESTERN PLUS St. Charles Inn is the ideal getaway destination.Enjoy convenient access to many local attractions when staying at this Louisiana hotel such as the New Orleans Art District, the French Quarter and several nearby museums. Hotel guests will also be close to a variety of outdoor activities such as biking, horseback riding, golf, hiking and fishing. Each of the 40 well-appointed guest rooms comes equipped with refrigerators, microwaves, cable television and wireless high-speed Internet access. Hotel guests are welcome to a complimentary deluxe continental breakfast each morning. Other hotel amenities include a state-of-the-art exercise facility, business center, and free parking. The BEST WESTERN PLUS St. Charles Inn is conveniently located directly on the streetcar line to provide convenient transportation to other areas of Louisiana. Take a ghost tour of some of the many historical cemeteries nearby or spend an afternoon in the City Park. Families especially will enjoy visiting the Audubon Park & Zoo or the Aquarium of the Americas. Both Tulane University and Loyola University are within one and a half miles of the hotel, making the BEST WESTERN PLUS St. Charles Inn ideal lodging for those visiting students. New Orleans also hosts a variety of events year round such as JazzFest, Mardi Gras and several major sporting events ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travel Republic (UK), Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Best Western Plus St. Charles Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing