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The Frenchmen Hotel
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Reviews (1,010)
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All reviewshot tubfrench marketfrenchman streetgreat musichear musicmusic scenecourtyard poolrooftop barrooms are smallcontinental breakfastnight lifeperfect locationcharming hotelmardi grasfew blocksbourbon stjackson square
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Reviewed 29 December 2011

My wife and daughter visited New Orleans from December 23rd to December 26th. We stayed at the Frenchmen inn. It was my wife and my 4th time staying at Frenchmen inn, our first with our young daughter. In the past we have stayed in smaller rooms and only used the hotel to sleep and refresh ourselves, as we spent most of our time enjoying the quarters nightlife. We booked a 1-bedroom suite. We stayed in room 301 on the second floor over looking Frenchmen Street. The room was large and we had a balcony. The furnishings are very tired. The pull out sofa was useless as the mattress springs are coming through. The kitchen is ill equipped. The bathroom is dated and was lacking a tub stopper at check in. the whole hotel is in need of repair. There were very little festive decorations. We went out and purchased lights and decorations for our balcony. Every other hotel seemed much more festive and magical. Upon check in we requested some tips and bookings for sight seeing and restaurants. We would get bits of information but never any answers or suggested bookings. We did everything on our own, booking through the Internet when it was functioning, which was not very often. In fairness, we spent more time in our room, then we initial thought as it rained and was cold during our stay. We thought of staying an extra day when we first arrived but after viewing the room, and realizing this is not a city for a young child when the weather isn’t favorable we decided to move on. We chose New Orleans as our destination because we realize they need help at the present but very disappointed in the city over the holidays and the hotel. I don’t think we will be back to the Frenchmen Inn.

Room Tip: there are a lot of great hotels in new orleans and a lot of good deals as tourism has dropped. i would love to recommend the frenchmen but it needs a lot to make it a destination in the french quarter.
  • Stayed: December 2011, travelled with family
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3  Thank maw11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this reviewResponded 9 January 2012

Thank you for your feedback on the one-bedroom queen suite. I have recently received another complaint about the pullout sofa mattress and am in the process of finding a replacement futon.

I'm sorry the 8 foot Mardi-Gras-themed Christmas tree was not decorative enough for your family's standards. We simply cannot compete with some of the large hotels that are famous for their elaborate and extravagant Christmas decorations.

Our 24/7 front desk staff is repeatedly praised for excellent customer service. I am quite confident in each agents' ability to provide an exemplary concierge service. We would love to see you and your family at the Frenchmen Hotel again and I hope you will consider booking with us again in the future. Please do not hesitate to call regarding hotel updates on any of your concerns from your recent holiday stay.

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Reviewed 22 December 2011

OK, so you want a hotel room for a few nights and the Frenchmen sounds good, here's a checklist for you, just so you know what to expect:

1 Are you over 5ft 9inches?

If your answer is yes, you're screwed. The beds in these place are designed for leprechauns and other vertically challenged folk. Quite simply the smallest bed in America... possibly the whole world.

2 Are you used to sleeping under bright lights?

If your answer is "no", you're screwed as the hotel leaves all the exterior lights on all night (eco friendly it ain't) which floods the rooms with 'Close Encounters' stylee lighting which is about as conducive to sleep as a pot of coffee.

3 Like sleeping on rubber?

If your answer is no, jog on buddy... the bed sheets are such poor quality that every time you move they roll up, exposing the rubber mattress underneath which stick to your skin. Lovely on those clammy NO nights!

4 Wanna hot shower?

Well this ain't the place to be buddy. Nope, no hot water in this 'bargain' joint... Freezin' cold and lots of it.

In summary: Pretty little boutique hotel that seems to be perfect until you actually experience it up close.

Worst night's sleep for $100 I've ever had.

The ONLY saving grace is that the reception staff are very nice.

Jog on... seriously.

Room Tip: If you are more than 5ft 9" and can't sleep under headlights... jog on.
  • Stayed: December 2011, travelled with family
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5  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this reviewResponded 9 January 2012

1. Our mattresses are standard double (54in × 75in), queen (60in × 80in) and king (76in × 80in) sizes.

2. Guest safety is of the utmost importance. As we are located on the bustling Frenchmen Street, it is crucial that we have outdoor lighting.

3. The mattress pads are a mandatory requirement from the Department of Health.

4. Our hot water runs through a circulatory pump system. Depending on the location of your room it is sometimes necessary to run the faucet for a few minutes in order for the hot water to reach your room.

I am sorry you did not enjoy your experience at the Frenchmen Hotel.

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Reviewed 18 December 2011

My wife an I booked this place based on a quick check on Tripadvisor, for a lay over on our way home from Texas. based on the overwhelming good reviews, and the fact that we wanted to stay close to Frenchmen St., we booked this hotel. Upon our arrival, it was obvious that what they show on their web page and what you get are two separate things. This place should be in the worst places in America to stay. It comes complete with cockroaches crawling on the floor. The place is old and not in very good repair. The room is so small that there is no chair or table in the room, so there is no where in the room to set down except on the bed. The mattress on the bed is soft and lumpy as are the pillows. The bathroom, once again is so small there is not even a counter to set anything down on. The floor in the bathroom and shower has been painted over in an attempt to cover up the mold, but the paint is peeling off exposing the mold under the paint. The air conditioner never did get the room comfortable, even though it ran all night. To top all this off, I received a call to come home early, as my elderly mother had gotten sick and had to be put in the hospital. When we informed them that we would be checking out the next morning, no mention was made that we would be charged the entire stay. The normal is that you can cancel with a days notice, which we gave them, but they say they have a 10 day cancel policy. Since I have returned, I have checked the other reviewers that have gave this place such glowing reviews. If you are considering booking this place, I suggest that you do the same before booking. This place needs to be put out of business. It is a health hazard, as well as practicing unethical business practices. If you would like to see actual photos of the rooms, email me and I will send them to you.

  • Stayed: December 2011, travelled as a couple
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5  Thank newjade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this reviewResponded 9 January 2012

I am sorry you had such an poor experience. Based on your overwhelmingly negative review on every aspect of the hotel, I would suggest you book at a chain hotel in the Central Business District if you decide to visit New Orleans in the future. Clearly our unique, boutique bed and breakfast is not a good fit for you and your wife.

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Reviewed 2 December 2011

Booked on bookitdotcom and got free parking but be careful as there are only 7 spaces so it's limited.
Rooms are soooo cute. If you are a light sleeper though don't get a room close to the street as jazz plays till the wee hours of the morning just footsteps away. Walking distance to everything. Safe. Can't go wrong.

  • Stayed: November 2011
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Thank Camexican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this reviewResponded 9 January 2012

Thank you for your review. Our Front Desk agents are very pleased by your praise and say, "come see us again soon!"

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Reviewed 1 December 2011

Can't beat it for the price. Excellent location, friendly staff (special thanks Jessica!), and all around great service in general.

It is a true New Orleans experience, so if being just a number in a generic highrise hotel is your "comfort zone" then book a room at one of the corporate hotels on Canal Street. I am afraid that the charms of The Frenchmen may be lost on you.

But if you want a real taste of New Orelean this is the place. It is a converted home so all rooms are different and full of character. Continental breakfast in the mornings. Small pool with a mini hot tub. Friendly staff who are eager to assist you. All make for a great experience.

It's only downfall is also one of its strong points, in that it is located on Frenchmen Street which is THE PLACE to go for live music. It is very noisey and the live music from the local jazz clubs plays well into the night. (Remember, there is really no "last call" in New Orleans).
So if you are the type of person that likes to retire early (in New Orleans?,,,thats just crazy!) and/or is a light sleeper...this may not be the best spot for you.

  • Stayed: October 2011, travelled as a couple
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5  Thank RCC_LBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this reviewResponded 9 January 2012

Thank you for your kind words. We hope to see you again at the Frenchmen Hotel or at our sister property, the Lamothe House Hotel, on your next trip to the Big Easy!

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