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“Last minute complications turned into a blessing!!!!”

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The Frenchmen Hotel
Ranked #46 of 163 Hotels in New Orleans
Certificate of Excellence
Brigantine, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Last minute complications turned into a blessing!!!!”
Reviewed 23 February 2012

We made reservations for another place 7 months prior to our arrival. Upon our arrival, our room was given away even though we were told there was a "plumbing issue" in the room & given a substandard room that was unacceptable. I called around all over New Orleans & surrounding areas (during Mardi Gras, mind you) & happened upon this little gem called the Frenchman Hotel. Super friendly & accomodating staff. Clean, bright, & cheerful property. One of the BEST locations. We had such an amazing time that we inquired about next year! We will be back & we definitely will be staying @ the Frenchmen!!!!! Superthanks to Clarence, Troy, & Ashley! You guys are WONDERFUL!!!!!

Room Tip: Book as early as possible for Mardi Gras!
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 17 March 2012
Thank you for this shining review of our staff and property. Clarence, Troy and Ashleigh are appreciative of the kind words - we are proud to have them on our staff. We all look forward to seeing you again!
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932 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • English first
  • French first
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English first
Level 1 Contributor
3 reviews
Reviewed 22 February 2012

Reminiscence of the family hotels of France. Convenient to the music scene. Safe neighborhood

Room Tip: Rooms in the back are quieter.
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank loco dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 17 March 2012
Thank you for your review of the Frenchmen Hotel. We hope you choose to stay with us on your next visit to La Nouvelle-Orléans.
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Portland, Oregon
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2012

This hotel is fine and I had no problems during my stay (Feb '12). The location is what sold me on the place and the fact that it wasn't absurdly over-priced (just slightly). You really are in the heart of the action, with all of the french quarter a super short walk and Frenchmen st. clubs literally right out the door.
The real question you have to ask yourself is whether you want to stay in a "classic" hotel (like the Frenchmen) or a big chain in the CBD. For me the novelty of this historic piece of architecture lasted about 10 minutes and after that the charm was lost. The rooms are broken down by price based mostly on size, I got the tiniest room (it was really really small, not even a full door to the bathroom) for the tiniest price (about 100 a night). Also "classic" does not mean good insulation, which was both good (hearing brass bands on Frenchmen until the wee hours) and bad (the pool guys having a conversation while fixing the pool right outside the door at 7:30 AM).
The plumbing was fine, although the bathroom was quite small as well.
The included breakfast was basic, and although I took advantage of the coffee there are so many amazing breakfast spots in New Orleans that I felt that they should just reduce the price and not use breakfast as a selling point. Just a thought.
The smallness of the room didn't bother me, but I could see lots of people having difficulty with the cramped feel, but that is what you get with older places. I love classic architecture and it is amazing in NOLA to just walk around looking at all the houses, mansions, gardnes, etc, and I had thought that it would be super cool to stay in one of these classic places, but after spending three nights in one I probably won't do it again (at least in NOLA).

  • Stayed February 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank kosmonotken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 17 March 2012
Your assessment of your room at the historic Frenchmen Hotel is fair. Poolside room 109 is a room on the smaller side and we do price the nightly rate accordingly. If you choose to stay at the Frenchmen Hotel in the future, you may consider booking a larger room than a standard double, perhaps a queen or king. We pride ourselves on exemplary service and I apologize for the disturbance from the pool maintenance worker. Our breakfast is an extended continental breakfast and many of our guests appreciate the fresh fruit, pastries delivered daily and 24-hour coffee along with the cereals, yogurt, granola, bagels, etc.
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Massachusetts
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 January 2012

Highlights: traditional architecture and excellent service. Low point: noise from loud music nearby. The buildings have a real old New Orleans feel: tall windows, a courtyard, a pool (sort of like a fountain) in the middle of the courtyard. Lovely. As for service, we don't usually make a lot of requests, but for some reason we had several unusual needs on this trip. The staff was always professional and very helpful. Kudos! Another plus: good coffee in the lobby all day. Concerning noise, the Frenchman Street music clubs were not bad, but there was a bar with very loud amps on touristy Decatur Street, right around the corner, as well as music in the outdoor restaurant next door. Our room was near the back of the hotel, but we could still hear both. So, whether you like this place will depend on whether you mind the sounds. The room itself was mostly fine. Very comfortable bed; bathroom fixtures were not the latest, but they worked, and we're fine with that. Possible improvements would include a second chair, another shelf in the bathroom, and hooks for bathrobes.

  • Stayed January 2012, travelled with family
    • Value
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Helpful?
2 Thank Quietness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 22 January 2012
Thank you for your feedback and suggestions for improvement. We value our guests' opinions to the highest degree. We hope you will return to the Frenchmen Hotel or check out our sister property, the Lamothe House Hotel, on your next visit to NOLA!
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toronto
Level 6 Contributor
133 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 29 December 2011

My wife and daughter visited New Orleans from December 23rd to December 26th. We stayed at the Frenchmen inn. It was my wife and my 4th time staying at Frenchmen inn, our first with our young daughter. In the past we have stayed in smaller rooms and only used the hotel to sleep and refresh ourselves, as we spent most of our time enjoying the quarters nightlife. We booked a 1-bedroom suite. We stayed in room 301 on the second floor over looking Frenchmen Street. The room was large and we had a balcony. The furnishings are very tired. The pull out sofa was useless as the mattress springs are coming through. The kitchen is ill equipped. The bathroom is dated and was lacking a tub stopper at check in. the whole hotel is in need of repair. There were very little festive decorations. We went out and purchased lights and decorations for our balcony. Every other hotel seemed much more festive and magical. Upon check in we requested some tips and bookings for sight seeing and restaurants. We would get bits of information but never any answers or suggested bookings. We did everything on our own, booking through the Internet when it was functioning, which was not very often. In fairness, we spent more time in our room, then we initial thought as it rained and was cold during our stay. We thought of staying an extra day when we first arrived but after viewing the room, and realizing this is not a city for a young child when the weather isn’t favorable we decided to move on. We chose New Orleans as our destination because we realize they need help at the present but very disappointed in the city over the holidays and the hotel. I don’t think we will be back to the Frenchmen Inn.

Room Tip: there are a lot of great hotels in new orleans and a lot of good deals as tourism has dropped. i wou...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank maw11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 9 January 2012
Thank you for your feedback on the one-bedroom queen suite. I have recently received another complaint about the pullout sofa mattress and am in the process of finding a replacement futon.

I'm sorry the 8 foot Mardi-Gras-themed Christmas tree was not decorative enough for your family's standards. We simply cannot compete with some of the large hotels that are famous for their elaborate and extravagant Christmas decorations.

Our 24/7 front desk staff is repeatedly praised for excellent customer service. I am quite confident in each agents' ability to provide an exemplary concierge service. We would love to see you and your family at the Frenchmen Hotel again and I hope you will consider booking with us again in the future. Please do not hesitate to call regarding hotel updates on any of your concerns from your recent holiday stay.
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Perth, Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 December 2011

OK, so you want a hotel room for a few nights and the Frenchmen sounds good, here's a checklist for you, just so you know what to expect:

1 Are you over 5ft 9inches?

If your answer is yes, you're screwed. The beds in these place are designed for leprechauns and other vertically challenged folk. Quite simply the smallest bed in America... possibly the whole world.

2 Are you used to sleeping under bright lights?

If your answer is "no", you're screwed as the hotel leaves all the exterior lights on all night (eco friendly it ain't) which floods the rooms with 'Close Encounters' stylee lighting which is about as conducive to sleep as a pot of coffee.

3 Like sleeping on rubber?

If your answer is no, jog on buddy... the bed sheets are such poor quality that every time you move they roll up, exposing the rubber mattress underneath which stick to your skin. Lovely on those clammy NO nights!

4 Wanna hot shower?

Well this ain't the place to be buddy. Nope, no hot water in this 'bargain' joint... Freezin' cold and lots of it.

In summary: Pretty little boutique hotel that seems to be perfect until you actually experience it up close.

Worst night's sleep for $100 I've ever had.

The ONLY saving grace is that the reception staff are very nice.

Jog on... seriously.

Room Tip: If you are more than 5ft 9" and can't sleep under headlights... jog on.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 9 January 2012
1. Our mattresses are standard double (54in × 75in), queen (60in × 80in) and king (76in × 80in) sizes.

2. Guest safety is of the utmost importance. As we are located on the bustling Frenchmen Street, it is crucial that we have outdoor lighting.

3. The mattress pads are a mandatory requirement from the Department of Health.

4. Our hot water runs through a circulatory pump system. Depending on the location of your room it is sometimes necessary to run the faucet for a few minutes in order for the hot water to reach your room.

I am sorry you did not enjoy your experience at the Frenchmen Hotel.
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Pensacola, Florida
Level 6 Contributor
287 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 18 December 2011

My wife an I booked this place based on a quick check on Tripadvisor, for a lay over on our way home from Texas. based on the overwhelming good reviews, and the fact that we wanted to stay close to Frenchmen St., we booked this hotel. Upon our arrival, it was obvious that what they show on their web page and what you get are two separate things. This place should be in the worst places in America to stay. It comes complete with cockroaches crawling on the floor. The place is old and not in very good repair. The room is so small that there is no chair or table in the room, so there is no where in the room to set down except on the bed. The mattress on the bed is soft and lumpy as are the pillows. The bathroom, once again is so small there is not even a counter to set anything down on. The floor in the bathroom and shower has been painted over in an attempt to cover up the mold, but the paint is peeling off exposing the mold under the paint. The air conditioner never did get the room comfortable, even though it ran all night. To top all this off, I received a call to come home early, as my elderly mother had gotten sick and had to be put in the hospital. When we informed them that we would be checking out the next morning, no mention was made that we would be charged the entire stay. The normal is that you can cancel with a days notice, which we gave them, but they say they have a 10 day cancel policy. Since I have returned, I have checked the other reviewers that have gave this place such glowing reviews. If you are considering booking this place, I suggest that you do the same before booking. This place needs to be put out of business. It is a health hazard, as well as practicing unethical business practices. If you would like to see actual photos of the rooms, email me and I will send them to you.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
5 Thank newjade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchmengm, General Manager at The Frenchmen Hotel, responded to this review, 9 January 2012
I am sorry you had such an poor experience. Based on your overwhelmingly negative review on every aspect of the hotel, I would suggest you book at a chain hotel in the Central Business District if you decide to visit New Orleans in the future. Clearly our unique, boutique bed and breakfast is not a good fit for you and your wife.
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Additional Information about The Frenchmen Hotel

Property: The Frenchmen Hotel
Address: 417 Frenchmen St, New Orleans, LA 70116-2022
Phone Number:
Region: United States > Louisiana > New Orleans > Faubourg Marigny & Bywater
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#13 Best Value Hotel in New Orleans
#41 Family Hotel in New Orleans
#44 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Frenchmen Hotel 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
With year round front door access to the heart of NOLA's live music scene, The Frenchmen Hotel is the perfect home for your next escape. Consisting of three remodeled mid 19th century Creole town houses, a heated pool, and beautiful sky deck, The Frenchmen offers a unique blend of modern comfort, contemporary fun, and historic class. Boutique without the fuss, The Frenchmen offers a variety of room types from lofted courtyard Queens to King Suites boasting private balconies on Frenchmen St. When the brass bands line up on the corner of Chartres and Frenchmen, be the first at the scene. Located right in the action, The Frenchmen offers unrivaled access to nightclubs, bars, and restaurants, putting both the French Quarter and Marigny neighborhoods at your fingertips. In addition to the heated pool, The Frenchmen provides free wi-fi for all guests, 24 hour complimentary coffee, tea, and bottled water service, as well as gated and covered parking for a nightly fee. We also welcome pets under 50lb. with deposit, and serve complimentary breakfast every morning in our gallery. Planning a party, group adventure, wedding, or event? The Frenchmen is the perfect home for your soiree, and our staff prides itself on concierge and planning services. Get to know New Orleans hassle-free and enjoy your dream vacation at ease. Contact the Front Desk 24/7 for more info. ... more   less 
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Also Known As:
Frenchmen Hotel New Orleans

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