I'm shocked by the previous great reviews before me. Maybe they are just happy to find an affordable room near the French Quarter in the low $100 per night range, or maybe we just got a bad room and came on a bad weekend? I don't know, but I do know that it's the worse room I have ever stayed in while paying over $100 per night. My room in Roatan, Honduras for less than $40 per night is better than this place and it's in a 3rd world country where most people are just happy to have a place to sleep. It's one thing to stay in a quaint, old, nicely maintained and clean property for $135.15 for the night, but it's completely something else when you pay that kind of money and have the experience that I had.
To start off with the wooden floor in my room was filthy. Please take a look at my photos. Shortly after getting in the room I could literally see the dirt film on the floor after I noticed that my socks were dirty on the bottom. One of the photos shows a Creole Garden hand towel that I put some water on and then wiped one time across the floor. Pretty nasty, huh? Look at the floor in the background.
The curtains in the room are a joke. One of my photos shows the curtain that doesn't properly cover the window, allowing people outside to look inside through the side. Additionally, the curtain is white, very thin and allows the bright outside light to illuminate the inside of the room so brightly that I could have probably read a book with no lights on inside the room during the middle of the night.
The other window coverings are simply various types of cloth tacked over the windows (See photos)
The door knob on the front door of the room was very loose and about ready to fall off of the door. (See photos) I can't say for sure, but I had the impression the door knob is actually meant for an interior door, but it's mounted on the exterior door of this room.
The shower curtain in the bathroom is a filthy cheap plastic curtain that you could probably find in the dollar store. The curtain isn't weighted and wants to suck in and stick to your body while taking a shower.
The door to the bathroom had a hole in it, apparently where a door knob used to mount, but now it's just a hole. Take a look at the photo and also notice the dirty door surface around the hole that I was trying to photograph.
I wasn't thrilled with the A/C unit mounted over the bed and blowing directly on me while I tried to sleep. I tried to adjust the grills on the A/C unit to direct the air away from me, but it didn't help much.
In all the photos notice all the unpainted, dirty, worn surfaces in need of paint. It's one thing to try to be retro, but an old, dirty, poorly maintained property isn't really retro. It's old, dirty and worn out!
Skip forward to breakfast. I went to the breakfast room in the morning. The coffee was great. So was the second and third cups as I waited until 40 minutes after placing my order before the food arrived (2 over medium eggs and bacon). She also offered grits, but I passed on those. I toasted my own toast in the provided toaster. There seemed to be only one girl that was taking orders and then going back into the kitchen to cook and then later bringing the food to the tables. As we finished eating I noticed a second girl eventually show up and start helping some. The whole breakfast deal just seemed unorganized and there was really no direction about whether I people were suppose to seat themselves and sit down and wait to place an order, or if we should go to the kitchen and tell her what I wanted, etc..
The location of the property is excellent. I was able to walk the the WWII museum in about 10 minutes which was great. It's about a 3 minute walk to the closest street car stop which allows easy access to the French Quarter without having to drive and figure out where to park. Speaking of parking, for this property you have to park out on the street. There was no parking lot that I was able to find.
Sorry for the bad review Creole, but I have to call them as I see them. You would be well served to have someone replace all of the old worn out "curtains", blinds, door knobs, etc. and spend a day or two cleaning EVERYTHING in the room. Just because the property is old or historic doesn't mean that people want to stay in a place that needs maintenance and cleaning. It wouldn't take that much time or money to bring the room I stayed in up to an acceptable level of cleanliness and quality. And give that poor girl cooking breakfast some help! She shouldn't have to cook and wait tables at the same time. Have someone out in the dining area that is there 100% of the time to take care of your customers during the time you're serving breakfast.
- Official Description (provided by the hotel):
- Located in the Lower Garden District, this property features 24 rooms in several 1840's historic mansions and converted servants quarters, centered around a lush, tropical courtyard and fountain. The Creole Gardens is one block from St. Charles streetcar and Mardi Gras parade routes, minutes from the French Quarter, Magazine Street and the Convention Center. All rooms open to outdoor areas, for that true Nawlins lifestyle. FREE Hot Southern Breakfast served daily. Pet friendly. ... more less
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- Also Known As:
- Creole Gardens Guesthouse Bed And Breakfast
- Creole Gardens Guesthouse Hotel New Orleans