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“Location,location, & eager to help staff!”

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Blake Hotel New Orleans, BW Premier Collection
Ranked #77 of 166 Hotels in New Orleans
Certificate of Excellence
Reviewed 10 April 2014

Our first stay at The Blake was a delightful experience; Rocky and the rest of the folks making up the staff were friendly and eager to please. They gladly kept our luggage safe when we arrived a bit early, so we could take a "look see' of the general area. We immediately felt at home by the staff's attention.
The sitting area was bright and a cool drink was available as well as computers.
Later the restaurant cook impressed me with his recipe and presentation of an "eggplant sandwich" which I chose for a light evening snack. It brought back a welcome memory of the first one I encountered in Granada, Spain many years ago.
The location of the Blake was just right, a short walk to the French Qtr.
and even close to the impressive Confederate Museum,as well as Casino offerings and other sights.
Our room was clean (non-smoking) and really quiet compared to other hotels where we have stayed on Canal or in the Quarter.
This stay was just right, we look forward to staying there again!

Room Tip: Even though our room was on the front, it was generally quiet even with the street car passing by oc...
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  • Stayed: January 2014, travelled as a couple
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3  Thank ferrettTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 April 2014 via mobile

I booked a room at The Blake for a conference I attended at the convention center, which is a long, 8 city blocks walk. The room was spacious, charming with high ceilings and crown modeling. Very clean and the bed was amazingly comfortable! Bath and Body Works shampoo, conditioner, body wash, and soaps in the bath room. My room had a fridge and microwave, which was nice because this hotel is in the Central Business District and everything closes early at night, including restaurants. I would definitely stay here again.

Stayed: April 2014, travelled on business
4  Thank GoBigOrangeT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Our first stay in NOLA was great, huge thanks to The Blake Hotel for providing a wonderful experience. First, you can't beat the location, we walked everywhere! IThe room itself was clean and for the most part, very quiet. The staff was very friendly and helpful. The front desk answered any questions we had and recommended awesome 24hr restaurants that conveniently delievered to our room after a late night of drinking. On our last night, we asked the front desk if they could arrange a taxi for our 5am departure to the airport. At 445am, they called us to let us know our ride was here which was fantastic. Checking in and out was a breeze, I would def stay here again.

  • Stayed: April 2014, travelled as a couple
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2  Thank Erin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

I booked a 2 queen hotel room for 3 people. The room was dark and dingy and not cleaned properly. They linens had burn holes in them and the room smelled of stale smoke. The housekeeping did not refill the toilet paper or coffee. We spoke with the manager and was reimbursed for one night. We stayed for 4 nights. There was a major event going on which made the hotel more expensive than normal.

On a plus. The hotel staff behind the desk were extremely friendly and they put out fresh made cookies at night!

  • Stayed: April 2014, travelled with family
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1  Thank traveler1275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2014

I dicovered the Blake Hotel last week and it has a WOW about it. The new lobby is very Soho and it is on the street car line which makes you feel like your in New Orleans. I was fortunate to be there on a Wednesday night when they have the free concert in the park adjacent to the hotel ( Lafayette Square ). We didnt have to find a restaurant that night, because they were all their serving there specialties.

Can't wait to return!!

Room Tip: Older hotel with a brand new look, it has good bones and the best spot in town
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  • Stayed: March 2014, travelled on business
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1  Thank gallup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

I found the staff service at the Blake to be a bit spotty. The front desk staff was polite. The maid service was rude. The attached cafe staff was a hit and miss - wait staff was friendly and host staff was not.

The location is good it was not too far from Bourbon Street or the French Qtr. It was in a nice location to get away from that madness. It is an older hotel with rooms that show their age. The slow elevators tremble which can be scary.

For the price it was an ok value but the service staff really turned us off. On a final note, a positive one, the attached restaurant is very good - tasty and good sized portions!

Room Tip: Corner rooms have a nicer and sunnier view.
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  • Stayed: March 2014, travelled as a couple
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1  Thank flacaSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny S, General Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this reviewResponded 3 April 2014

Thank you for taking the time to give us your feedback from your recent stay. It is only through listening to our guests that we can acheive success. We do have some new staff that we are training and I apologize that you were not welcomed more warmly.

We are finishing up a years renovation and the elevators are one of the last items we will be addressing. I sincerely appreciate you choosing the Blake New Orleans and hope you give us a second chance when your travel plans bring you back to New Orleans.

General Manager

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Reviewed 28 March 2014 via mobile

Great location but very small room and bath room. The adjacent restaurant was good but that was the best part. Did not receive room service since we did not leave until after 10. Had to wait over 30 minutes to get car from valet. Would not stay here again.

Stayed: March 2014, travelled on business
Thank Sherria2z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manny S, General Manager at Blake Hotel New Orleans, BW Premier Collection, responded to this reviewResponded 2 April 2014

Thank you so much for giving us feedback on your recent stay. I can appreciate your concerns, in fact our staff addressed some of your issues to day regardng the wait for valet & how we can better coordinate with the company we are using. We also are discussing the current room service hours so we can best serve our guests looking to dine in, be it early or late.

We are a new hotel in an older building, consequently our rooms vary in size and shape. I hope you stay with us in the future and by all means request a larger room when making your reservation.

Again, we truly appreciate your business and your important feedback,

General Manager

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Additional Information about Blake Hotel New Orleans, BW Premier Collection

Address: 500 Saint Charles Ave, New Orleans, LA 70130-3410 (Formerly Blake Hotel New Orleans, Best Western Premier Collection)
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #77 of 166 Hotels in New Orleans
Price Range: £72 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blake Hotel New Orleans, BW Premier Collection 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ideally situated in the heart of The Big Easy, our newly remodeled Blake Hotel, BW Premier Collection, is the perfect choice for lodging in New Orleans. Whether you’re in the area for business, traveling with family for vacation, or just passing through, you’ll be provided with a combination of sophisticated décor, modern amenities, a convenient location and helpful service. Let us welcome you to our updated New Orleans hotel, recently featured on the Today Show as a “star-worthy destination.” ... more   less 
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Also Known As:
Parc St. Charles Hotel New Orleans
Best Western New Orleans

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