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“Great location, friendly staff” 5 of 5 bubbles
Review of Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Ranked #19 of 162 Hotels in New Orleans
Certificate of Excellence
Bradenton, Florida
Level Contributor
134 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Great location, friendly staff”
5 of 5 bubbles Reviewed 27 April 2012

Our stay at this Hampton was everything we hoped it would be. The staff from the bellboy, doorman, desk clerks were very friendly and helpful. The location for us was perfect. Across the street from the trolley, two blocks from the French Quaters and lots of restaurants nearby. Nice large breakfast area, clean with a good variety of breakfast food. If we stay in New Orleans again this would be the place.

Room Tip: We stayed on floor eleven so we did not have any traffic noise, so I cannot comment on the other flo...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janella22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
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virginia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 26 April 2012

Breakfast very so so .....only one computer .......dated

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank galemelmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blacksburg, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

My friends and I stayed at your hotel from the 8th till the 13th. Great Location, but you cleaning staff needs some serious addressing. We had stuff taken from our rooms, (we had connecting rooms). we had stuff moved, I don't mean like a little I mean moved about the room. Our furniture had major stains, carpet was real dirty. Brought this to the front desk staffs attention. We were told they would let us know something about our missing stuff and never got a response back. I will say the guys out front and the majority of the front desk staff were wonderful. But we had issues that were ignored and well I'm already looking into staying somewhere else when I go back because I can't trust the housekeeping staff at all.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank seortega1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

Plus: the rooms were quite large and pleasant. The parking is valet and we took the car out every day - and the valets got it there fast.

Minus: Breakfast was pretty lame. Although the coffee was excellent, the eggs were powdered, really inedible, actually inexplicable. There was pork sausage but no hash browns/grits/etc. The pastries were also pretty bad.

One morning I requested an extra chair for the room and the repair of the broken hairdryer and was told "right away." Upon our return 10 hours later neither had been addressed.

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DEAinATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViseTricia, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 18 April 2012
Thank you for your feedback. We are very sorry to hear that you were disappointed with the quality of your breakfast you experienced during your stay. We are working to improve our offerings and welcome your comments. Also, please accept our apologies for the amenities in your room that did not function properly. We hope you will come back and stay with us the next time you are in New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woods Hole
Level Contributor
218 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

This was the ideal spot for our 4 days over New Years for our family of 4 (2 daughters in college).. It is close to the French Quarter (one block) and on the street car line. The hotel is unusual for a Hampton Inn because it has enormous room size and high ceilings and huge windows. All the rest is the reliable Hampton with healthy breakfasts. The staff were helpful and the celebrations on the river were just an 8 minute walk away. Also it is away from the New Orleans Convention center which is nice.

Room Tip: Rooms on the street bring in a great light in daytime and there was no noise despite the hilarity of...
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sedona, AZ
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

Very close to everything - Bourbon street is just a block away. Our room was very nice - the staff was friendly. Would stay again (and hope to).

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TSwish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

I recently stayed at this Hampton Inn for 2 nights on a girls' trip. First of all, the location is excellent. It's a 5 minute walk to Bourbon street - right in the middle of every place you want to be.

After a long drive, we made it to the hotel around 1:30, although check-in was not until 3pm. They let us check in early, so that was a plus! Once we arrived in the room, we noticed a couple of things. The tub faucet was running a steady stream of water and wouldn't shut off, and the bathroom sink wasn't draining. About 10 minutes after we arrived to the room, a staff member called to make sure everything was as expected. We told them about the 2 issues, and someone was up within minutes to fix both problems.

With 5 girls staying in one room, we had to call for extra towels a couple of times. Each time, towels were brought up withing 5-10 minutes. One night we called for an extra blanket around 2am and it was to our room within 5 minutes.

The hotel has a breakfast buffet that was good and is available until 10am. They also have valet parking ($29/night), but it was prompt and I'm sure that's standard for any hotel in the area.

Overall, I think that this Hampton Inn is a great place to stay - especially because of the outstanding service.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mallorybsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

Property: Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Address: 226 Carondelet Street, New Orleans, LA 70130-2911
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in New Orleans
#20 Family Hotel in New Orleans
#21 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites New Orleans Downtown (French Quarter Area) 3*
Number of rooms: 210
Official Description (provided by the hotel):
Located in the heart of the French Quarter, Hampton Inn & Suites provides spacious, thoughtfully-appointed New Orleans accommodations amid the area's most celebrated attractions. Just a short walk from Jackson Square, Bourbon Street and numerous premier dining venues, we offer exquisite location near festivals, theater, music and nightlife, while providing a peaceful respite from all the noise and excitement. We also feature spacious, fully-equipped accommodations, contemporary amenities, free Wi-Fi and a delicious hot complimentary breakfast. Center your Big Easy adventure at our welcoming New Orleans hotel and discover a truly unique lodging experience in one of the world's most unique travel destinations. ... more   less 
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Also Known As:
Hampton Inn Downtown/French Quarter Area Hotel New Orleans
Hampton Inn New Orleans
New Orleans Hampton Inn

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