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“Great location, friendly staff!”

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Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Ranked #27 of 164 Hotels in New Orleans
Certificate of Excellence
State College, Pennsylvania
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location, friendly staff!”
Reviewed 1 July 2012

This hotel is VERY close to everything in the French quarter, right on the St. Charles streetcar line, and very close to Canal Street and the streetcars there, making this the perfect place to stay if you want to see New Orleans. We had a standard king room- the room itself was a little small by Hampton Inn standards, but a decent size for a downtown hotel room in a historic building. The bed was standard Hampton bed, the view left something to be desired (we faced a brick wall) but we later realized that was not a bad thing as it meant it was relatively quiet at night when we were trying to sleep! The staff at the front desk were EXTREMELY helpful and friendly- great customer service there- they even called us a cab when we needed to get to the airport. Free breakfast was what you get at any Hampton- enough variety that you can find something to eat. My only complaint was the housekeeping staff. They were very sloppy- left behind cleaning rags, didn't refill toilet paper, and one day even left behind a bottle of cleaner! Also note that this hotel does not have a pool, if that's something that you're looking for, but it does have a nice fitness center. The hotel is undergoing renovations right now, and I expect that once all the guest rooms are done, that this will be an even better place to stay. If we ever end up back in New Orleans, I think we'll visit this Hampton Inn again.

  • Stayed June 2012, travelled on business
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Helpful?
Thank Will_It_Blend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 3 July 2012
Thank you so much for choosing to stay with us when you visited New Orleans! I am so pleased that you liked the location and the staff! As you mentioned, we are going through renovations, and we couldn't be more excited to see the hotel upon it's completion! I do apologize about the housekeeping staff; I am going to speak with my Executive Housekeeper today at our staff meeting and see why your room seemed to be overlooked during your stay! I really appreciate you taking the time to review us on Trip Advisor; I know it takes time out of your busy day. Please visit us again when you come back to New Orleans!

Take care,
Tricia Vise
General Manager
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Richardson, Texas
Level 6 Contributor
433 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 28 June 2012

We often stay in this part of the city for access to the Jazzfest Express bus at the Sheraton. We have stayed in many of the hotels in the area, and the Hamptonn Inn is a great property. Friendly staff, clean, secure, and near Bourbon street if you choose to wander. Everything we need is within walking distance. Only problem we encountered our last stay was that our Fedex package was not delivered on the day it was received. The management stepped up to the plate, apologized, and comped us a free night for our stay. Two thumbs up, and we will stay there again.

Room Tip: The corner suite rooms can often be booked at the same price as a regular room if you book early.
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank DeepBlueDives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 29 June 2012
Thank you so much for choosing to stay with us when you come to New Orleans! Jazz Fest is such a great event, and I know you must have a blast! I do want to apologize about the Fed Ex package not being brought to you the day it arrived. We typically call the guest room and leave a message, but I am so happy that one of my managers made it right for you. Hopefully we will see you again next year!
Take Care
Tricia Vise
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Joaquin Delta
Level 6 Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 25 June 2012

We stayed at this Hampton Inn in preparation for our week long cruise out of Nola to the Western Caribbean. And while there are other Hampton Inns in town, this turned out to be the ideal location, a great jumping off point for exploring the French Quarter, the funky downtown sector and yet not being in a noisy locale.

The Downtown/French Quarter location is just 1 1/2 blocks from the action on Bourbon Street, easy walking distance to dozens of wonderful eateries, and conveniently located on the St. Charles Streetcar line. This HI is also located adjacent to a popular Mall and during weekdays you will have the added bonus of a food court and extra food delivery service.

Besides the very good hot breakfast Hampton Inns provide and the extra comfy bedding and fresh, hot cookies upon check in, you are just half a block from a larger convenience store and the added treat of Brothers Chicken, some of the tastiest fried poultry with the addition of some authentic New Orleans sides...don't miss the tasty spiced meat pies for example...so good we went there twice, and my Other Half is still talking about it!

Another tip, for just a couple dollars ride the St. Charles Streetcar all the way to the end of the line, past Tulane University and back...you will have a very inexpensive, up close and personal interaction with Nola locals as well as be treated to views of some of the most expensive and historical real estate in town!

Back at the Hampton Inn, the staff was friendly and helpful at all times, and at checkout, secured us a taxi, (fixed rate), for our short trip down to the Cruise Terminal, now fully rested after the 2 nights at one of our favorite hotel chains...highly recommend!

Room Tip: Rooms above 6th floor and toward the back are quietest.
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank Kcfoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 26 June 2012
We are so happy that you had a great stay! I have to agree with you about it being the perfect location, but then again, I am biased. LOL
Thank you so much for sharing your thoughts and experiences on Trip Advisor, and I hope your cruise was one to remember!

Take Care,
Tricia Vise
General Manager
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victoria, bc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2012

2nd time visit. The staff were extremely helpful and friendly. Loved the charm and character of the rooms - beds very comfy and rooms very clean. The complimentary breakfast was outstanding! There was everything you could imagine and staff were on hand replenishing and tidying. Excellent location. Will return again! Thank you!

  • Stayed March 2012, travelled with friends
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Helpful?
2 Thank kathy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 26 June 2012
Hi Kathy!

I am so pleased that you liked us so much, you returned for a second visit! We pride ourselves on customer service, so it is a great feeling to know our guests notice this! I appreciate your taking the time to share your thoughts and experiences about the hotel on Trip Advisor!

Take Care,
Tricia Vise
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio Rancho
Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 June 2012

Every time I am in town on business, this is the place I stay. I am close enough to the French Quarter to enjoy the night life, yet still in an area where I can relax and enjoy some peace and quiet.

I highly recommend this establishment for those that want to be close to the Quarter for great food and nightlife until all hours of the morning.

  • Stayed July 2011, travelled on business
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Helpful?
Thank Shadow14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 26 June 2012
I want to take this opportunity to thank you for choosing to stay with us when you visit New Orleans! I know you have many hotels to choose from, and I appreciate the fact that you choose to stay with us each time you're in town! I have to agree that the location is ideal for almost any reason you are traveling to our great city. Thanks for taking the time to share your thoughts and experiences on Trip Advisor!

Take Care,
Tricia Vise
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morgantown, WV
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 June 2012

Nice Hotel just a few blocks from the French Quarter. Yet cheaper and certainly more quiet! Was upgraded to a very large room with a fridge, sofa, and coffee table. Breakfast was decent.

  • Stayed April 2012, travelled on business
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Helpful?
Thank roundmidnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 26 June 2012
Just wanted to stop by and say thank you so much for taking the time to share your comments on Trip Advisor. We strive to do our best, and it always helps to hear comments like this. I will pass along to the staff the comments on Trip Advisor.
Take Care
Tricia Vise
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south australia
Level 6 Contributor
221 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 2 June 2012

The Hampton is quite a good hotel, in a really good location. Only a couple of minutes walk to tBourbon Street. Breakfast Ok by Hampton standards, not the best but certainly not the worst. Staff are very friendly and helpful, especially the gorgeous Michelle, who went out of her way to help two Aussie tourists.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank pinehart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites New Orleans Downtown (French Quarter Area), responded to this review, 26 June 2012
I am so pleased that you guys chose to stay with us on your recent trip to New Orleans! I will pass along the "kudos" to Michelle; I know she will appreciate your kind words! Thank you so much for sharing your thoughts and experiences on Trip Advisor. We look forward to feedback from guests. We hope to see you again if you come to New Orleans.
Take Care,
Tricia Vise
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites New Orleans Downtown (French Quarter Area)

Property: Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Address: 226 Carondelet Street, New Orleans, LA 70130-2911
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#10 Best Value Hotel in New Orleans
#19 Business Hotel in New Orleans
#20 Family Hotel in New Orleans
#21 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites New Orleans Downtown (French Quarter Area) 3*
Number of rooms: 210
Official Description (provided by the hotel):
Located in the heart of the French Quarter, Hampton Inn & Suites provides spacious, thoughtfully-appointed New Orleans accommodations amid the area's most celebrated attractions. Just a short walk from Jackson Square, Bourbon Street and numerous premier dining venues, we offer exquisite location near festivals, theater, music and nightlife, while providing a peaceful respite from all the noise and excitement. We also feature spacious, fully-equipped accommodations, contemporary amenities, free Wi-Fi and a delicious hot complimentary breakfast. Center your Big Easy adventure at our welcoming New Orleans hotel and discover a truly unique lodging experience in one of the world's most unique travel destinations. ... more   less 
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Also Known As:
Hampton Inn Downtown/French Quarter Area Hotel New Orleans
Hampton Inn New Orleans
New Orleans Hampton Inn

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