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“Just out of the fray... a great place to stay.” 4 of 5 bubbles
Review of Avenue Plaza Resort

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Avenue Plaza Resort
Ranked #66 of 162 Hotels in New Orleans
GreenLeadersSilver level
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Just out of the fray... a great place to stay.”
4 of 5 bubbles Reviewed 15 February 2014

First and foremost, the staff is just like the rest of the locals: helpful, friendly, and good at what they do. The rooms are very comfortable, clean, as are the the rest of the amenities.

What my wife and I enjoyed most about Avenue Plaza was the location. [You'll notice a recurring theme throughout these reviews... but it's absolutely the best location we know of in the city] With the St. Charles street car right out front, you have access to both the must-see parts of NoLA and some more off-the-grid places. It was such a nice feeling to know that we could have all the fun in the world only to escape to our own little sanctuary at the drop of a hat (or the toss of some beads).

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Nate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 18 February 2014
Hi Nate,

Thank you for taking the time to provide this feedback. We appreciate your kind words regarding our staff and we’re glad you found your unit comfortable. It sounds like you had a wonderful vacation. Again, thank you for reaching out and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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684 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 2 February 2014

I chose Avenue Plaza Resort because of a decent review on Trip Advisor. All I can say is people must be easily pleased. Rooms were a decent size, clean and adequately furnished. The first morning I called the lobby and asked what time breakfast was served to, the answer was 'we do not do breakfast, we have no breakfast restaurant'. I then asked if they could ask Housekeeping to collect some laundry, their answer 'we don't do laundry'. After 2 days it was obvious my room had not been cleaned, I called the lobby and asked 'Could someone please clean my room' You guessed it, the answer was 'We don't clean the rooms' I now know this is a timeshare property and the objective is to sell any passing guests a timeshare somewhere within the Wyndham Empire. There was no pressure and the staff were great but the lack of facilities and the fact it is a timeshare property should be clearly highlighted so any guests know what to expect. Based on this experience I would never stay at this hotel or any other Wyndham Hotel if it operates the same way as Avenue Plaza Resort.

  • Stayed January 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank Veecee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 4 February 2014
Thank you for taking the time to provide this feedback. We are sorry to hear you were unsatisfied with the room and resort accommodations. Our goal is to make each guest feel at home by providing kitchen and laundry accommodations. Because we have condo-style resorts, certain hotel amenities such as daily housekeeping do not exist. We strive to provide this information to the guest through our website, pre-arrival letter and confirmation letter. We apologize for any confusion and will work to better communicate this through additional channels in the future. We are sorry for your experience and greatly value your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GREEN BAY
Level Contributor
842 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
5 of 5 bubbles Reviewed 26 January 2014 via mobile

Couple with older parents visiting New Orleans. Booked through Booking.com for a decent rate. Front desk, valet, and hospitality staff could not have been more friendly or helpful. Beds were comfortable in our rooms - 1 bedroom queen suite and 1 efficiency king. Nice fitness center, on site laundry, in room safe, and free wifi. St Charles streetcar stops right in front and the car was available within 5 minutes of calling every time. Easy in to French Quarter and great access to Garden District including Magazine Street.

Stayed January 2014, travelled as a couple
Helpful?
7 Thank dsj5777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 27 January 2014
Thank you for taking the time to provide this feedback including transportation information to the French Quarter. We appreciate your kind words regarding our staff. It’s great to hear you enjoyed some of the onsite amenities we offer such as the fitness center. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft Myers, FL
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We came to New Orleans for our third time to stay here. LaTosha at the front desk and Jerome Junior and Senior continue to be delightful and helpful. We asked a special favor of Latosha at front desk and she said she would do if able. What a wondefful surprise for us! The renovations and updates have been completed! The rooms are lovely! We love that the St Charles St street car is just out the door. Christmas in NOLA is such fun, even if it was chilly for us Floridians.

Room Tip: We love the rooms on front of building so we can watch the streetcars.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mpt33905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 27 January 2014
Thank you for taking the time to provide this feedback. We appreciate your kind words regarding LaTosha and Jerome. We think it’s very important to recognize great Count On Me service. We are glad you enjoyed the renovations and updates. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Monroe, Louisiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 January 2014

We live in Louisiana so we are very familiar with New Orleans hotels. Compared to CBD hotels, this hotel is a great value. It is in a beautiful area of New Orleans just a few miles from major attractions. The studio suite is larger than most hotel rooms, and the kitchenette was very nice and included a full size fridge. However, the check in process was tedious. There was one clerk (Ashley, I believe) checking in patrons. She was very pleasant to the couple she was working with, but she was slow. Another clerk came up to wait on us, but she appeared to be preoccupied and disinterested. Two other staff members at the other end of the counter just waited to present the guests a "welcome packet" even though there were 6 guests behind us waiting to check in. Another concern was the extremely small bathroom. There was no space in the bath to keep toiletries, but there was a small counter outside the bath. Our major complaint was the stand up shower which had an awful smell, and the lack of hot water in Room 423. The shower had the smell of a old sour mop, and the odor did not dissipate until the shower door remained open a day. We did call the front desk about the hot water and were told the hot and cold controls were switched. By the time we realized that didn't work, we had cold showers a couple of times.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank chinesebandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keller, Texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

Our first trip to New Orleans ever! Met my brother and sister-in-law for a week of fun and history. Our experience at this place was very good. A comfortable efficiency room with kitchen was made available right down the hall from our travel companions. Comfy bed, very clean, and everything I needed. A friendly, welcoming staff went out of their way to make us feel at home. The streetcar stop was right outside the door making our daily outings so easy. By midweek we pretty much had a lay of the land. Good times, good lodgings!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank lucas1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 25 January 2014
Hi Lucas,

Thank you for taking the time to provide such great feedback. We’re happy to hear you enjoyed your unit accommodations and our friendly staff. It sounds like you and your family had a wonderful vacation. Again, thank you for reaching out and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

From the moment we entered the lobby we were greeted with big smiles, the entire staff was friendly and helpful all week, anything we asked for, more towels, extra toilet paper and tissues they did not charge extra or deny. They knew how to get around, what to point out to see. I just can't tell you how nice and helpful they all were. As for clean, we thought the pots and pans were brand new, the carpet was vacuumed even behind the night table, I saw when I dropped my glasses back there. We had a studio room two queen beds, very comfortable, the room was a good size, and the bathroom a little small but the stall shower was large. We were three in the room and did not feel crowded. It was a pleasant place to stay. I definitely recommend it . No one bothered us about time shares after the first question; we told them we were not interested We ate in the restaurants close by and even ordered in food, the staff had good suggestions and if they didn’t have a menu they printed one for us. . The tram was across the street, travel was easy we visited the French Quarter where we dined and shopped, one day we took as bus tour around the city and a steamed boat ride on the Mississippi.

Room Tip: we were facing one of the courtyards, it was very quiet
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank laser4992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubWyndham, Social Media Team at Avenue Plaza Resort, responded to this review, 21 January 2014
Thank you for taking the time to provide this feedback including transportation information for future guests. We appreciate your kind words regarding our resort staff and we're so glad we were able to fully accommodate your needs while on vacation. Again, thank you for reaching out and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avenue Plaza Resort

Property: Avenue Plaza Resort
Address: 2111 St Charles Ave, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in New Orleans
#49 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Avenue Plaza Resort 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TravelUp, Hotels.com and Travel Republic (UK) so you can book your Avenue Plaza Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans

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