The Wyndham Avenue Plaza located at 2111 Saint Charles Avenue in New Orleans is located in a great location and is conveniently located within a few steps to the streetcar (locals frown if they are called a trolley). The employees and concierge at the resort were enthusiastically friendly and helpful. Check-in and check-out were very efficient. Unfortunately, that was about the only positive experience from our stay at the Wyndham Avenue Plaza (at least for our one-week trade with R.C.I.).
We were disappointed with our 1-bedroom condo because the lack of attention to details within the unit. The fit and finish of some of the trim pieces (very sloppy painting and installation). The TVs were old and didn't have the best picture quality. Thankfully, my husband and I really don’t watch much TV. I was bummed that there was no bathtub in our unit. Only a shower was provided. I was informed by an employee that there are no bathtubs available at the entire resort. Our bathroom had much to be desired. The shower head in the shower broke off its holder. I noticed black mold in some areas and it really needed to be re-grouted and resealed. The tile work was crooked and uneven (not much quality workmanship). The seal around the shower door was horrible and we found it difficult to keep the floor dry “outside” the shower. The holder for the toilet paper roll was pulled away from the wall. Maintenance's fix was a free-standing toilet paper holder. We found the bedroom clock was broken and they replaced it but with a bit of a delay. I phoned them early in the evening and they said they’d send someone up with a replacement. It never showed. I called them the next morning and I was assured they’d bring a clock to our room. We came back late in the evening and it still hadn’t been replaced. On the morning of the THIRD day I went directly to the front desk and talked politely with a very apologetic lady and she told me she’d personally take one to our room. Thankfully the clock was there in our room when we came back later that evening. The sofa (couch) in the living room looked a bit tattered and we could see some parts of the fabric that were ripped and hanging underneath.
We added one day at the end of our existing reservation with WorldMark by Wyndham. We moved from our 1-bedroom unit into a studio. We were very pleasantly surprised to have a remodeled room! :) All the furniture, carpet and appliances looked fairly new. The shower was still an issue because there was black mold still visible in some areas but not as much as the other unit. The tile workmanship had much to be desired (crooked, uneven cuts, and filling huge gaps with grout). I don’t understand why someone would not take more pride in their work. On a positive note, we appreciated the nice size electronic safe that was provided in the bedroom free of charge (it was big enough for my laptop to fit in). The bed was very comfortable and we really liked the assortment of pillows that were provided. We slept well and both my husband and I are thankful for that since we both deal with chronic back pain. The fitness room is very well furnished and there's a wide assortment of cardio, weight machines and free weights. The high-speed internet had something to be desired. It was incredibly slow when I tried to upload photos. At times I would let my computer load the photos when I went to sleep.
All-in-all, I would stay at the Avenue Plaza but only if we were promised to stay in a newer furnished unit. The resort is located in a beautiful section of New Orleans within a 5-minute walk to the official Garden District. The streetcars are very reasonably priced. One-way is only $1.25 or you could pay $5 to ride the streetcars and buses all day in the city. What a super deal! Don’t bother renting a vehicle unless you want to pay almost $12 a day to park it at the resort and then more money for parking spots in town (if you’re so lucky to find a spot and one that is secure/safe).
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- Also Known As:
- Avenue Plaza Hotel New Orleans
- Avenue Plaza New Orleans