I stayed in the Avenue Plaza for a week on a recent trip while my husband stayed at a church a few blocks away with a team of college Katrina volunteers. From the exterior, the hotel is clearly an older facility that from the interior has been rehabilitated and brought into the 21st century.
My room was delightful-- a fully-equipped kitchen with a two burner stove, dishwasher, a small standard sized fridge and granite counter tops; a king sized comfortable bed with great linens, an outstanding view of the city, and an in-room safe. The only negative about it was that there was a beautiful, large tumbled limestone shower with a rain head and hand shower as well, but no tub. (It was way too cold to use the heated pool and hot tub outside.)
I should mention that there is no daily cleaning of the room (since it is a time share hotel), and that towels are not replaced by housekeeping, except on the weekends. Rather, the guest can exchange towels daily on the first floor if s/he wants to. I did take advantage of this ability, and saw the entrance to the spa and gym on that floor, which both looked great, but I didn't use them. The prices on the spa treatments seemed high to me, but I'm not from a city, so I really am not familiar with these types of costs in an urban area.
As far as the common areas of the hotel, they were uniformly beautiful. Here the only negative was that the elevators didn't appear to have been renovated as yet; maintenance staff were working on one of them during the week I was there, however. I took advantage of the complimentary washers and dryers once during my stay, and the complimentary coffee and lemonade / iced tea daily. I wish I could have spent more time on the roof top deck, but again, the weather didn't cooperate. I used the free in-room wifi (with a connection of good to very good) daily.
The hotel is located adjacent to the gorgeous garden district and directly across from a street car stop on St. Charles Street, which made going into the French Quarter a $1.25,10 minute delightful ride away. There are any number of restaurants within walking distance in the neighborhood, as a well as a Walgreen's that has a more-than-expected food selection so I could take advantage of the kitchen in my studio apartment. There is also a small market a few steps away from the hotel, but I didn't have occasion to use it and a tourist bureau across the street, which I did go to.
The staff of the hotel, from the concierge to the bellman to the desk clerks to the housekeeping and maintenance personnel were friendly and helpful. They were not only willing to answer my questions and give me advice when I asked, they were also interested in my volunteering, the reason for my being in the city.
I had a AAA price for this hotel, which was a wonderful value. The only issue I had was that the entire 8 night stay (with tax $794) was charged to my credit card as soon as I made the reservation-- three months prior to my stay. I travel extensively, and I am used to being billed at most the fee for one night for a confirmed reservation, with the remainder collection at the time of the visit. I'm not sure why Wyndham billed this way, unless it was due the the hotel's being a time share facility, but it was a bit annoying and unexpected.
All in all, this hotel exceeded my expectations. At the price I paid, I would definitely recommend it to a friend (in fact, I already have), and I would certainly stay there again should the occasion arise. No question in my mind about the 5 star rating.
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- Also Known As:
- Avenue Plaza Hotel New Orleans
- Avenue Plaza New Orleans