Two of my girlfriends and I recently stayed at the ritz new Orleans for a couple nights on a girls trip before taking off on a cruise. Upon arrival we were enveloped by the luscious scent of gardenia floating through the air and the staff instantly welcomed us with their Southern hospitality. We came in pretty early on a Friday morning and figured we would drop our luggage off until our room was ready so we could walk around and explore. Much to our delight we found our room was ready and we were quickly and smoothly checked in, before 11am. We were a little worried about the room after reading some other reviews. However, we were pleasantly surprised to find a clean, very spacious and well appointed room with large windows overlooking New Orleans. The bathroom had a separate toilet area which was great for 3 girls! The products in the bathroom were not lacking either, they provide q-tips, cotton swabs, makeup remover, mouthwash, shower cap and shower gel, in addition to the typical shampoo, conditioner and lotion. The room did not have a coffee maker. When we called to inquire about this they said it did not come standard in the rooms but that they would be happy to bring one up, complimentary of course! The coffee maker arrived immediately and was delivered in a beautiful wooden box made specially for the coffee maker, these are the details that I would expect from a Ritz, delivered. The staff was phenomenal and treated us very well. The concierge was spot on with dining recommendations which were always fantastic. The lobby and lounging areas were really relaxing and serene and there was plenty of space to find a quiet spot alone or to enjoy a coffee or drink with friends. The only complaint we had was the Internet in the business center which was ridiculously overcharged at around $8 for 15 minutes and a dollar a page to print. The free wireless in the lobby was so slow it was excruciating, and we were never able to hook up to the wifi in our room because it just wouldn't work. In addition while we did not receive services at the spa we did check it and the fitness center/pool/hot tub area out. The entire spa and fitness center area was very nice. It had small details one would expect and appreciate such as cold cucumber infused hand towels for refreshment and revitalization as well as calming music. The fitness center was pretty big for a hotel in New Orleans where space is a premium. After our cruise when we returned to New Orleans and had a few hours to kill, they let us keep our bags at the Ritz while we made a last trip to the French quarter. This is the kind of thing that is well above and beyond and will not be forgotten. All three of us agreed that this hotel was well worth the price (which by the way was actually quite reasonable and comparable to much lesser hotels in the area) and if any of us return to New Orleans, we all agreed we would be returning to the Ritz
Tip: checkout Bloody Marys Tours for a great time while you are in New Orleans!
- Official Description (provided by the hotel):
- Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel in New Orleans, Louisiana have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more less
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- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans