A good hotel -- excellent service -- but a bit too adorned for the holiday -- a Ritz
Carlton should be a bit more refined and subdued, but each morning the hotel seemed to add more decorations and louder music. There needs to be some discretion in a hotel of this caliber.
The hotel must fix its key card system. If your room key goes anywhere near your mobile phone or pda, it deactivates, and while the front desk staff will cheerfully replace it, this process gets tiring after a while.
Had trouble with the room wifi -- and was put on phone with a call center off site. Took an hour or so of prodding to get it fixed. Hotel staff wasn't as helpful as could be -- nor did they check up on progress.
Finally, the hotel has a new ad campaign which they play on the in room television (set during turn down service). The campaign -- which is quite good -- doesn't match the reality of the experience.
- Official Description (provided by the hotel):
- Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel in New Orleans, Louisiana have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more less
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- Also Known As:
- The Ritz-Carlton New Orleans Hotel New Orleans
- New Orleans Ritz Carlton
- Ritz New Orleans
- Ritz Carlton New Orleans