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“Beautiful hotel, and great service.”

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Hampton Inn & Suites Convention Center
Ranked #17 of 164 Hotels in New Orleans
Certificate of Excellence
Central MA
Level 5 Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful hotel, and great service.”
Reviewed 22 December 2011

The hotel is about 1.5 miles from the French Quarters, 15-20 minute walk. Very safe walk, you'll walk by Harrah's Casino and Hotel and by Canal Street. You'll need to walk to walk-off the pounds from all the fantastic food in NOLA. Really close to WWII museum, a must see. I spent over 4 hours there (bring tissues). Do the cooking class at NOLA School of Cooking on St. Louis Street, its fun, yummy and a good way to spend a few hours. They also have the best pralines!!

The rooms were very clean, beautiful high ceilings. VERY comfortable beds. Great, hot breakfast with huge selection of waffles, hot/cold cereal, eggs, meats, fruit, pastries, coffee/tea, juice, and more!! The staff was very nice and helpful. Would stay again, and recommend to friends and family.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank ruthy01545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Fort Lauderdale, Florida
Level 6 Contributor
137 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 15 December 2011

I spent three nights with my daughter on this hotel. It has well decorated, very clean and offer a buffet breakfast that will please most of americans: biscuits, juices, bagels, eggs, bacon, cereal, and so on. Nothing gourmet or unique though. The room is the highest point of this hotel: also clean, cozy and confortable. The only problem was they gave us a non-smoking room and the room was smelling... smoke! I complaint but they dodged the ball (see below).No great view either. Solid and reliable free Internet Connection and nice selection on cable TV.

The big problem is the customer service, consistently bad. I took them almost 1 hour and 2 visits to my room in order to fix a clogged toilet (I was late for an appointment). The vallet parking is a joke: painfully slow. In one ocasion, there was four guests waiting for their cars and the guy incharge was slepping inside the locker room (adjacent to the parking lot). Bunch of lazies... The front desk had only one mission: to tell you that you are wrong and/or they cannot do anything to help you. Generally speaking. They are very good on blame on guests though. "The hotel is full, sorry about that". The maids in charge of cleaning and assistance to guests during the breakfast enjoy only: (a) chat among them; (b) give guests attitude and dirty looks 90% of the time; (c) look awfully bored of their job.

The hotel is somewhat well located, being 6-8 blocks away from the historical center and most famous New Orleans attractions.

  • Stayed December 2011, travelled with family
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Helpful?
Thank PMTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
6 reviews
Reviewed 11 December 2011

Great location if you're attending a conference across the street. Our rooms had tall ceilings and windows. Business centre provided for all our conference printing needs. Included hot breakfast included fresh waffles!

  • Stayed December 2011, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesska93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MA
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 December 2011

I recently stayed at this hotel for a convention that I was attending. It was a very convenient location with a nice park across the street. Walking distance to the French quarter, canal street, Riverwalk mall. Room 416 is great for families with plenty of room, two double beds and a sleeper sofa. The hotel staff was great and very accomodating. The hotel itself is a converted mill which is very beautiful with lots of character. I will definitely be back!

Room Tip: Room 416 for families
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  • Stayed December 2011, travelled on business
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Helpful?
Thank MaKimberly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mobile, Alabama
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2011

Only needed a hotel room for one night but would have loved to stay at this great property for several more! Having spent lots of time in New Orleans over the last 4 decades and having seen many of the old abandoned warehouses over the years, it's great to see what can be done when restoring these great historical properties. The hotel has all the New Orleans atmosphere one would expect. The beautiful courtyard area and pool area, along with all the exposed brick and hardwood floor interiors epitomize historic New Orleans. The rooms are spacious and well appointed. The lobby area and breakfast buffet area are certainly a step above the average Hampton Inn. Although the hotel was almost booked to capacity, it was amazingly quiet. Our room had a great view of the park across the street. We will certainly stay here again for future trips to the Big Easy.

Room Tip: Rooms facing the park have a great view.
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  • Stayed November 2011, travelled with family
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Helpful?
1 Thank SharonCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glade Park, Colorado
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 November 2011

Stayed the night before a cruise departure. Picked for the location & proximity to cruiseport, and you couldn't be closer if you had business at the Convention Center either. Excellent TripAdvisor reviews confirmed our choice, and we were not disappointed! Spacious converted warehouse historic lobby made for a dramatic entrance. Desk clerk was super-friendly and informative. Room was spotless. Lobby bar was handy for a quick libation before dinner. (For dinner, try Emeril's original on Tchoupitoulas St., just a few blocks away). The breakfast bar at the Hampton was one of the most spacious we've encountered, with a full and excellent selection. Yes, the valet parking is expensive, as it is at just about any big-city, downtown hotel anywhere. For your weeklong cruise parking, the Fulton Place Parking Center, with free shuttle, is only a block away from the Hampton. Would definitely return to this hotel.

  • Stayed October 2011, travelled as a couple
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Helpful?
2 Thank sageranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2011

Don't let the exterior of the hotel fool you. New Orleans has a movement to preserve historic buildings and this hotel in in one of those buildings. A converted warehouse/factory from one of New Orleans' historic business, the hotel is nicely decorated inside and newly renovated inside. Walking through the lobby, you'd feel you're in New Orleans right away. My room was clean, had an LCD TV, couch and the kitchenette. Did not hear any noise in the halls from my room - and I stayed during Halloween night! For business travelers like me, the business center has the latest computers and a real copy and print machine from Xerox (one like in the office). This hotel also has one of the nicest breakfast areas I've been to in a Hampton Inn and breakfast that morning was excellent.
Cons? It's quite a walk to the usual tourist spots but definitely not that far. Area is pretty safe at night to walk due to lots of foot traffic even at night. Definitely the place to stay for me if you have business in the convention center across the street. Parking is only by valet, and the fee is a bit steep ($30) but that's pretty standard in downtown hotels in major cities.
Good value - will definitely stay here again.

  • Stayed November 2011, travelled on business
    • Value
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    • Rooms
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Helpful?
Thank Julian_Andrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Convention Center

Property: Hampton Inn & Suites Convention Center
Address: 1201 Convention Center Boulevard, New Orleans, LA 70130-8904
Phone Number:
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in New Orleans
#10 Business Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#26 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Convention Center 3*
Number of rooms: 288
Official Description (provided by the hotel):
A restored property housed in a historic landmark building, the Hampton Inn & Suites New Orleans Convention Center provides unique, luxurious accommodations in an ideal location. Set amid the vibrant Arts & Warehouse District, across from the Ernest N. Morial Convention Center, our upscale New Orleans hotel is the perfect home base for business travelers. It's also situated near popular leisure attractions, including Riverwalk Market Place, Louisiana Children's Museum, National World War II Museum, Riverboat Cruises and the Mercedes-Benz Superdome. With spacious, beautifully-appointed rooms, free Wi-Fi, a hot daily breakfast, premium amenities and good, old-fashioned Southern hospitality, our New Orleans Convention Center hotel provides an unforgettable lodging experience in one of the world's most unforgettable destinations. Don't forget to visit our Warehouse Bar, located in the lobby, during your stay. The historic and laid back atmosphere is a great place to unwind after a long day and to gather with friends to enjoy a few cocktails before hitting the town. Not to mention all guest 21+ will receive a buy one, get one free drink coupon at check-in! The Warehouse Bar is open daily from 5-11 pm. ... more   less 
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Also Known As:
Hampton Inn & Hotel New Orleans
Hampton Inn And Suites Convention Center
Hampton Inn New Orleans
New Orleans Hampton Inn

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