My husband and I checked in after a long day of travel delays and lost luggage on 12/28/13. The front desk assistant and on-site supervisor (I think his name was Leo) were wonderful in turning around our travels into a great experience. We were celebrating our wedding anniversary and they were kind enough to upgrade us to a suite / loft. The room was beautiful and put a smile on our faces after a very LONG, travel day. They were even kind enough to give us a list of take-out / delivery restaurants in case we didn't want to venture out after such a chaotic day. We stayed for 5 days and the excellent customer service continued to the minute we checked out.
As others have stated, the hotel is in a great location. We were in walking distance (or a very short cab ride) to most of the attractions and several great restaurants. Area was very safe and we received great dining recommendations from the front desk, concierge, as well as the valets.
Stay and you will not be disappointed! My only recommendation is to include non-pork products as part of the breakfast offerings everyday. My husband and I do not eat pork and were only able to partake of the breakfast buffet 1 day during our stay due to this reason,More