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“Hampton Inn Suites, New Orleans” 4 of 5 bubbles
Review of Hampton Inn & Suites Convention Center

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Hampton Inn & Suites Convention Center
Ranked #22 of 162 Hotels in New Orleans
Certificate of Excellence
Wheaton, Illinois
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hampton Inn Suites, New Orleans”
4 of 5 bubbles Reviewed 7 January 2014

Nice facility, good size room, complimentary breakfast daily, on site bar and food. Outdoor pool but no hot tub. Across from the Convention Center and walking distance to many activities including Bourbon Street.

Room Tip: Ask for view of river
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sydor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (257)
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English first
Little Rock, Arkansas, USA
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Our stay in New Orleans to attend the Sugar Bowl was greatly enhanced by our stay at the Hampton Inn and Suites on Convention Blvd. The hotel is a converted cotton mill warehouse which lend itself to much charm with it's lofted ceilings, brick walls, and dark hardwood floors. Our suite was spacious and nicely decorated. The serviced was friendly, and the complimentary breakfast was very good.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dennis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 6 January 2014

This is the second time I used this hotel to overnight before embarking on a cruise. The first time (a couple of years ago) I booked a two queens room and got a King bed (stroll bed added for the kids....).
Second time, December 2013, arrived at 6:30 PM and was parked in the lobby with family and baggage because the room was not ready... (???). Waited for about 40 mins and got the usual old room, small and with a high roof. Since valet parking costs $29.75 (basically like in the French Quarter) I started asking myself why I booked again this Hotel. Then, not yet satisfied, I left the car in the parking garage for the cruise week, at $ 14 per night (same price as in the cruise terminal.....). When we arrived back from the cruise, called for the complimentary shuttle from terminal to the hotel (half mile distance). Called again after half hour wait. Called again after another half hour (same answer: "shuttle is arriving, just wait there"). After some more minutes took a cab, ($28 for half mile, standard cruise flat rate from terminal) and when arrived at the hotel the shuttle driver asked me why I got a cab, since does not make sense since having paid the parking at the hotel he could have got me there in 2 minutes.
Never seen sloppier service than here. I wonder how Hilton can allow to have a Hampton Inn branding in this place.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank LucioTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene M, Manager at Hampton Inn & Suites Convention Center, responded to this review, 9 January 2014
Thank you for taking the time to write a review about your recent stay. I apologize that you experienced a delay at check-in and difficulty with the return cruise shuttle. Please contact me at your convenience so I can further address your concerns. You can reach me at 504-566-9990 or email martinez@highpointe.com. - Charlene Martinez, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 5 January 2014

Nice hotel and great staff. It was close enough to everything to get there easily and quickly but far enough away to be quiet. The breakfast was plentiful and warm which we appreciated. The grounds were very nice. We left our car there while cruising and would do so again as they were great!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

My husband and I checked in after a long day of travel delays and lost luggage on 12/28/13. The front desk assistant and on-site supervisor (I think his name was Leo) were wonderful in turning around our travels into a great experience. We were celebrating our wedding anniversary and they were kind enough to upgrade us to a suite / loft. The room was beautiful and put a smile on our faces after a very LONG, travel day. They were even kind enough to give us a list of take-out / delivery restaurants in case we didn't want to venture out after such a chaotic day. We stayed for 5 days and the excellent customer service continued to the minute we checked out.

As others have stated, the hotel is in a great location. We were in walking distance (or a very short cab ride) to most of the attractions and several great restaurants. Area was very safe and we received great dining recommendations from the front desk, concierge, as well as the valets.

Stay and you will not be disappointed! My only recommendation is to include non-pork products as part of the breakfast offerings everyday. My husband and I do not eat pork and were only able to partake of the breakfast buffet 1 day during our stay due to this reason,

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank soontobewednj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson Center, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

This hotel is in the Warehouse District right across from the Port of New Orleans. It was a very nice place to stay after our cruise. We took a trolley to the French Quarter and then we walked back to the hotel, so it is in a great location where you can walk very easily to many locations. The breakfast was very good with so many different options.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank tinaking516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 January 2014

Hotel very well located, in a quiet and safe area close to the main attractions. The staff is very very friendly. And the lobby was nicely decorated when we were there around Christmas time. I would recommend anyone this hotel!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ClaireL1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Convention Center

Property: Hampton Inn & Suites Convention Center
Address: 1201 Convention Center Boulevard, New Orleans, LA 70130-8904
Phone Number:
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in New Orleans
#13 Romantic Hotel in New Orleans
#26 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Convention Center 3*
Number of rooms: 288
Official Description (provided by the hotel):
A restored property housed in a historic landmark building, the Hampton Inn & Suites New Orleans Convention Center provides unique, luxurious accommodations in an ideal location. Set amid the vibrant Arts & Warehouse District, across from the Ernest N. Morial Convention Center, our upscale New Orleans hotel is the perfect home base for business travelers. It's also situated near popular leisure attractions, including Riverwalk Market Place, Louisiana Children's Museum, National World War II Museum, Riverboat Cruises and the Mercedes-Benz Superdome. With spacious, beautifully-appointed rooms, free Wi-Fi, a hot daily breakfast, premium amenities and good, old-fashioned Southern hospitality, our New Orleans Convention Center hotel provides an unforgettable lodging experience in one of the world's most unforgettable destinations. Don't forget to visit our Warehouse Bar, located in the lobby, during your stay. The historic and laid back atmosphere is a great place to unwind after a long day and to gather with friends to enjoy a few cocktails before hitting the town. Not to mention all guest 21+ will receive a buy one, get one free drink coupon at check-in! The Warehouse Bar is open daily from 5-11 pm. ... more   less 
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Also Known As:
Hampton Inn & Hotel New Orleans
Hampton Inn And Suites Convention Center
Hampton Inn New Orleans
New Orleans Hampton Inn

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