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“Great price, clean, modern, good location.” 4 of 5 bubbles
Review of Courtyard New Orleans Downtown Near the French Quarter

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Courtyard New Orleans Downtown Near the French Quarter
Ranked #79 of 162 Hotels in New Orleans
Certificate of Excellence
North America
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great price, clean, modern, good location.”
4 of 5 bubbles Reviewed 5 August 2014

We got two rooms with an outside view to St. Charles, one for the kids and another for my wife and me; the rooms are very clean, bright and have a modern feel to them, just like the Hotel pics available here.

The beds are great, the shower runs hot and strong and the air conditioner is very simple to use; these things are very important because you will walk a lot in the hot and humid July weather.

It is true what you read from other reviewers, the staff is very friendly and always available.

I would definitely return here.

Room Tip: There are rooms that do have an inner courtyard window; ask for rooms with a view.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beta1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 7 August 2014
Thank you for staying with us and letting everyone know, what a great time you had staying with us. It's great that we could accommodate you and your family. We welcome you back. Consider, the Courtyard New Orleans Downtown near the French Quarter, your Big Easy, Home Away From Home!!!!!
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503 reviews from our community

Traveller rating
    167
    224
    75
    21
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Birmingham, Alabama
Level Contributor
8 reviews
3 of 5 bubbles Reviewed 5 August 2014

Marriott properties typically provide consistency and good quality, but this room was really not great. All things considered, it was ok, but the only 'window' looked into the hallway, so we got zero sunlight. It had the effect of feeling like we were staying the the Courtyard's broom closet.

If you stay here, get an 'outside' room.

Room Tip: Get an 'outside' room (i.e. make sure you have a window to the outside world)
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  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank JustinTSh7529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 8 August 2014
Thanks for staying with us. Your concerns have been noted. Please let us know when you plan to come back to New Orleans and we can explore more room options.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snohomish, Washington
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

We stayed at this hotel while visiting New Orleans for our anniversary in July. We picked this hotel because of the Marriott points we had accrued and could use, and because of the location to the area we wanted to explore. The hotel was good enough for this purpose - we were planning to be out and about most of the time anyway. Found the hotel staff to be friendly and helpful with good suggestions for food and other activities. An ongoing issue however was the musty smell upon returning to our room each time. Though the common areas smelled nice - some sort of fragrance - our room did not. Also, two times the housekeeping staff did not give us washcloths - the first time I just thought it was an oversight but then it happened again. Had to request some, which should not be the case. In addition, we got a wake-up call abruptly early one morning that we did not ask for (but once jolted awake we couldn't go back to sleep). And we asked for a late checkout, which we were accommodated with, but then we still got calls and knocks on the door anyway even though we had made this prearrangement. Still we had a great time and the walking and/or streetcar access to everything made the aforementioned issues worth our stay here. One tip while traveling in New Orleans: we are from the Pacific NW, so different climate and time zone. We found that doing early morning outings or excursions, then coming back midday to rest and clean up before going out again worked great. That way we could enjoy the local flavor till late and beat the daytime heat and humidity for the most part. Also, really enjoyed the jazz on Frenchman street.

Room Tip: My husband requested a room on the top floor away from the streetcar line so it would be quieter, an...
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karen723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 4 August 2014
Karen thank you for staying with us and taking the time to complete a survey regarding your stay. Please be advised that each opportunity that was listed in your comment is being addressed immediately. We appreciate your honesty in your feedback and we hope that during your next stay you notice our progression.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 2 August 2014 via mobile

Great staff, good location. However, many rooms only have windows that are in a inner courtyard area with people walking and looking in your windows. So basically you can not have any privacy or see outside. It's like a little prison cell. I have 5 more days if this......can't recommend at all.

Stayed August 2014, travelled solo
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 3 August 2014
Thank you for choosing the Courtyard by Marriott during your most recent stay in New Orleans. We do apologize for the inconvenience you received in regards to room location as they did not fit your needs.



We appreciate you taking the time to give feedback as it is critical to our success.

Thank you again!
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 August 2014 via mobile

First off let me start off by saying how nice friendly and helpful this is worth secondly it was a nice clean hotel in a very good location at an affordable price. My only complaint was our I could hear all of the noise in the lobby while I was in my room trying to sleep. My room was on the third floor above the sitting room I could hear all of the conversation and music downstairs. Other than that it was an enjoyable day my friend stayed on the sixth floor and they said they did not hear anything. So lesson learned go for the rooms on the higher floors.

Stayed August 2014, travelled with friends
Helpful?
Thank Alice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 3 August 2014
Thank you for choosing the Courtyard by Marriott during your most recent stay in New Orleans. We do apologize for the inconvenience you received in regards to lobby noise.


We hope to see you again soon during your next trip to New Orleans
We appreciate you taking the time to give feedback as it is critical to our success.

Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
241 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Good hotel, but could be better with small adjustment. The hotel is 2 minutes away from Bourbon and Royal Street. It is a good hotel compared to the pricy ones on the more famous streets.

The gym is good with all equipment that you need, and there is three parks nearby to run in.

Stayed July 2014, travelled as a couple
Helpful?
Thank JohnnyTraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 27 July 2014
Thanks for taking the time to write a review and letting us know what you liked during your stay. It is great that we are close enough to the fun and far enough from the noise of the city. We welcome you back anytime you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cordova, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

This hotel was so much better than expected. It was right in the middle of everything. There was easy access to the trolley and well as other forms of public transportation (i.e. taxis). It was the perfect location for Essence Festival attendees. It was not far from the Convention Center and not too far from the Superdome. I'm not sure if I would say it was walking distance though, only if you are in good health. Also, it was very close to the French Quarter. As far as the hotel itself, the room was clean, and the hotel staff (front desk associates, cleaning crew, security, & management) were great. I have no complaints. I would definitely stay at this hotel again. The breakfast from the cafe was great. I will definitely book here again!!!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shayla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY-Downtown New... F, Front Office Manager at Courtyard New Orleans Downtown Near the French Quarter, responded to this review, 27 July 2014
Thank you so much for your comments. I am happy that you enjoyed yourself. It was great having your group here and we plan on seeing you same time next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard New Orleans Downtown Near the French Quarter

Property: Courtyard New Orleans Downtown Near the French Quarter
Address: 124 St. Charles Avenue, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#50 Family Hotel in New Orleans
#67 Business Hotel in New Orleans
#74 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard New Orleans Downtown Near the French Quarter 3*
Number of rooms: 141
Official Description (provided by the hotel):
Our hotel in Downtown New Orleans offers deluxe French Quarter accommodations near Bourbon Street, New Orleans Arena, and the Louisiana Superdome. The Bistro at our downtown New Orleans hotel offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. ... more   less 
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Also Known As:
Courtyard New Orleans St. Charles Hotel New Orleans
New Orleans Courtyard

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